Proveedor

05/06/2026

We have been coming for 12 years and have seen all doctors and Heather Ann is best for us. We have recommended the office many times.

05/06/2026

Dr. Bal is outstanding. She listens and prescribes treatment excellently. It is a mistake to let her go.

05/06/2026

Ladies in check in are great.

05/03/2026

Dr bal and Nicole are the absolute best

05/03/2026

Nicole is awesome

05/02/2026

I especially want to highlight Roman, the phlebotomist! He is the pain-free phlebotomy!

05/02/2026

Dr Bal is absolutely wonderful and we're going to miss her terribly!

05/02/2026

I have nothing but good things to say about this team.

05/01/2026

Very, very sad that Dr. Bal is leaving. She is the best doctor I have had in years. I really hate that she is leaving.

04/28/2026

This clinic is losing an excellent physician!

04/28/2026

Nicole is exceptional!!!!!!!

04/26/2026

Dr Bal is the best.

04/25/2026

Excellent

04/25/2026

Very nice and compassionate.

04/25/2026

Lab guy is very good and caring.

04/18/2026

Excellent

04/18/2026

I've never had such great service and attention!!! So glad I chose this location

04/18/2026

I always have a good experience when I have an appt. With Dr. Bal. The best Dr. Abrazzo has, or shall I say had.

04/18/2026

Dr Bal has been a great doctor for me!

04/18/2026

I wouldnt say very good, but excellent describes her better.

04/18/2026

The medical assistant was great taking all of my info.,

04/18/2026

Everything was fine

04/18/2026

Nicole is excellent!

04/18/2026

Dr. Bal is by far the best dr. I have ever seen. She is very precise and a dedicated dr. I am very upset on finding out that she won't be at Abrazzo anymore. I'm not the only one that feels this way.

04/17/2026

Dr BAL's assistant is the best!

04/13/2026

Dr. Heatherann Bal has been my doctor since I moved to Arizona in 2018, and I truly cannot say enough good things about her. She consistently provides outstanding, compassionate, and thorough care. She listens attentively, takes concerns seriously, and always makes me feel valued as a patient. It's rare to find a physician who combines such professionalism with genuine empathy.Over the years, it's become very clear how dedicated she is-not just to me, but to all of her patients. My experience with her has been so positive that when my family moved here in 2021, I confidently referred them to her as well. She has cared for my parents, sister, aunts, uncles, and even a close friend from work. That alone speaks volumes about the level of trust and respect my family and I have for her.It's also evident that she carries a very heavy patient load, which reflects how trusted and in-demand she is. While this can sometimes make scheduling appointments difficult, it only reinforces how valued she is by her patients.I am incredibly sad to hear that she is leaving Abrazo. She will truly be missed, and her absence will leave a significant gap for so many patients like myself. I'm deeply grateful for the years of excellent care she has provided and wish her nothing but the very best moving forward.

04/12/2026

Actually, Very Good~

04/12/2026

Dr., will be missed!

04/12/2026

Eileen at the front desk is terrific

04/10/2026

The nurses and back office staff are wonderful

04/08/2026

Eileen in front office is very nice and helpful starting from checking in to checking out and scheduling.

04/08/2026

The web portal is a convenient way to message Dr. Bal with question and to be able to read progress notes from the visits.

04/08/2026

Dr.Bal is the best, she a very truthful, respectful knowledgeable person.She listens to all concerns and addresses them in a timely manner.

04/08/2026

Medical Assistant Nicole is great every visit, she is knowledgeable and very friendly.

04/04/2026

Dr Bal was so informative and caring in taking care of me. She explained what I needed to know to go forward

04/03/2026

Nicole is always attentive and very helpful. In person and through the website.

04/03/2026

I have and would vigorously continue to recommend Dr. Heatherann Bal.

04/02/2026

No delays. I arrived a little early, was seen right on time. Maybe even a little early. Great experience.

04/02/2026

Sad Dr Bal is leaving. I drove 45 minutes each way to see her and it was worth every minute.

03/30/2026

Good service, professional staff, nurse and Doctor Bal. Outstanding

03/25/2026

All good

03/25/2026

Dr Bal explained everything to me to make sure I understood this phase of my life and she's so helpful

03/25/2026

Appreciate the attention to care

03/25/2026

Everything is always excellent

03/25/2026

She is fantastic

03/21/2026

All good

03/21/2026

Excellent

03/21/2026

Always had a good visit

03/16/2026

Nichole is always very professional and pleasant.

03/16/2026

Dr. Bal is the best!!!

03/12/2026

Timely

03/12/2026

Very personable

03/05/2026

I wish every doctor I see was as caring and thoughtful as Dr. Bal.

03/05/2026

Dr. Bal was very personable, easy to talk to and thorough. I was a New Patient in for my annual wellness exam.

03/05/2026

Dr. Bal and her nurse are the absolute best. Truly care about their patients. Take time to listen and follow through.

03/05/2026

She is the best!

03/01/2026

The Team works together to ensure each patient has a great experience

03/01/2026

Dr Bol listens, asks thoughtful questions and is a partner in my health

03/01/2026

Nicole is great!

02/28/2026

Dr. Bal : goes out of her way to get appointments that are necessary Nurse Nicole: the Best. , kind, understanding,Helpful and knowledgeable.

02/28/2026

Very good experience every time. No anxious concerns

02/27/2026

Dr Bal always has the best bedside manner, listens and remembers my history. She's caring, friendly and very trustworthy.

02/27/2026

My favorite Dr that I have ever had. Easy to talk to

02/27/2026

Nicole listens to all I have to say and is friendly as well.

02/27/2026

Nicole does a great job

02/26/2026

Friendly

02/26/2026

Dr Bal very professional at all times listening to me as well as medical advice.

02/26/2026

Pleasant to talk to.

02/26/2026

Very professional

02/26/2026

Dr Bal communicated very well.

02/26/2026

Have referred people this practice.

02/25/2026

Great experience. This practice is well run and staff is professional, friendly, and well organized.

02/23/2026

Dr Bal's nurse is always very upbeat and friendly, just like Dr Bal. They are a great team.

02/23/2026

Dr Bal wrote lab requisition while visiting with me and had me get labs drawn before I left so I didn't have to drive back

02/23/2026

Dr. Bal and the staff at Abrazo are awesome.

02/23/2026

Efficient operation

02/16/2026

Excellent service!

02/14/2026

My husband and I both see Dr. Ball and refill. She's an excellent doctor. She's very caring and thorough. We have recommended her to many of our friends and our daughter.

02/14/2026

Excellent

02/14/2026

We have the best Doctor and Staff that we have ever had during the years.

02/14/2026

Always a pleasure to see Eileen and Nicole and of course Dr Bal!!

02/14/2026

Dr Bal takes the time to listen and it's like being with a friend

02/14/2026

Love Nicole

02/14/2026

Nicole is very compassionate and professional.

02/14/2026

We arrived and we're taking in very quickly.

02/14/2026

Everyone in this office goes out of their way to help us.

02/14/2026

They always treat us like friends and are very caring.

02/14/2026

Dr. Bal and her staff are the BEST!

02/09/2026

I have already recommended Dr. Bal to a friend who is also very happy with her.

02/07/2026

Dr Bal is excellent . Thank you Dr B for listening and providing me wonderful care

02/07/2026

Nicole is the best answering all my questions after receiving my blood work

02/07/2026

The lady at the front desk is so polite and helpful to everyone

02/06/2026

I think very highly of DR Bal and her assistant Nicole the best

02/06/2026

Nicole is the best!

02/06/2026

Nicole and the best

02/06/2026

Dr. Bal is the best!

01/25/2026

Dr. Bal and her staff are the reason that I travel to this office 26 miles in each direction.

01/25/2026

I never, ever have a bad experience at this office.

01/24/2026

The best stuff I be ever had in the last 30 years

01/22/2026

This is an excellent practice because of the teamwork and efficiency, not to mention the excellent care provided

01/22/2026

Dr. Bal is very thorough and patient when answering questions.

01/22/2026

Dr. Bal's assistant Nicole is wonderful.

01/22/2026

My visits are handled very efficiently.

01/20/2026

I have been very pleased with my care from Dr Balshe listens & shows interest in me which means a lot.Also, Nicole is a gem & we get along great.

01/20/2026

Everyone is very friendly and professional

01/18/2026

Considering how busy they are, they do a great job. Very efficient operation.

01/18/2026

Nicole is amazing!

01/18/2026

In December, Dr. Bal had her own emergency, I think with her kids and they had to reschedule me. I appreciated that I was texted and called well before my appointment. The staff at this location is very proactive and professional.

12/22/2025

There is nothing I can say that is even a little negative. I regard myself as lucky to have found Dr Bal and her practice after my previous excellent FP doctor retired. She is terrific.

12/11/2025

Office staff very pleasant and efficient

12/11/2025

Doctor Bal and staff are professional

12/11/2025

Staff efficient and friendly

12/07/2025

Very courteous staff. Good at remembering and recognizing patients

12/07/2025

I have recommended Dr. Bal to others and she is now their Doctor

12/07/2025

Every thing was excellent

12/07/2025

Good at knowing patients by sight

12/07/2025

Nicole and Dr Bal are fantastic! Both are very friendly, helpful & answer all my concerns. Love them both. Also the older lady at front desk is sweet too. Great group.Thanks

12/07/2025

Fantastic!!

12/07/2025

Always excellent

12/07/2025

Would highly recommend

12/05/2025

I was referred to Dr. Bal and was told she is an excellent provider. I can absolutely confirm that she is excellent and I would happily refer her to others.

11/29/2025

I really do like Dr. Bal she is kind and very understanding of any problems

11/29/2025

Eileen and the other gal are always friendly and willing to help

11/29/2025

There were no delays

11/28/2025

Dr Bal is amazing. Her professionalism, care and knowledge should be valued immensely. Her assistant is excellent as well!

11/28/2025

Dr. Bal and Nicole are excellent!

11/17/2025

The staff are lovely and very helpful.

11/17/2025

Easily one of the best doctors I have ever had. I never feel rushed. Dr Bal always listens well and thoroughly answers my questions. I have confidence in her treatment and recommendations.

11/16/2025

Dr. Bal always give me her full attention, and I never feel rushed during my appointments. She listens well and provides good, solid advice.

11/16/2025

Dr. Bal was awesome. I look forward to a long-term relationship with her.

11/16/2025

Dr. Bal and her nurse practitioner are excellent at knowledge and service

11/16/2025

Nicole is always so pleasant, courteous, upbeat and positive.

11/16/2025

Very good experience

11/16/2025

Nicole was awesome!

11/16/2025

Friendly and efficient.

11/16/2025

Highly ecommend Dr. Bal

11/16/2025

Everyone was helpful and efficient.

11/16/2025

Very friendly and helpful

11/16/2025

Would definitely recommend Dr Bal and Nicole.

11/16/2025

It was a common sense approach for health issues.

11/14/2025

Nicole is always ready to answer any questions or let the dr know of my concerns

11/14/2025

Eileen always greets you with a smile on her face.

11/14/2025

Dr Bal is the best!

11/12/2025

Front desk was super sweet and patient. Appreciated it very much!

11/11/2025

Great front office. Elaine very helpful. Nicole also

11/10/2025

Dr Bal and her staff are amazing! Great care and very responsive to her patients.

11/10/2025

Nicole is excellent and getting information and preparing you for the visits. I love that she can handle things and take of minor questions for me

11/10/2025

Would always recommend

11/08/2025

Nicole is awesome. Always in a positive mood and make the check-in easy and seamless

11/08/2025

Dr. Bal is an excellent care provider. She has a fantastic talent to make you feel like you are the only patient she has. She always takes the time to "LISTEN" and thoroughly answer your questions and address your concerns. Because of this, I have the utmost confidence in her health care recommendations.

11/08/2025

This is a very easy practice to work with.

11/08/2025

I never have to wait more than 5 minutes

11/07/2025

I feel that this is a true partnership.

11/07/2025

Nicole is great at what she does.

11/07/2025

Friendly and helpful staff

11/07/2025

Overall wonderful experience.

11/07/2025

Dr. Bal is amazing at her job. She is attentive, friendly and great at her profession. She always makes me feel as if I am the only patient she has. Very professional and kind hearted.

11/06/2025

Heather Bol an here nurse is great

11/01/2025

Dr Bal is listens carefully, explains labs to offer solutions and is always encouraging. I never feel rushed.

11/01/2025

Bre is always kind and efficient

10/27/2025

Dr. Bal has been my physician for almost 5 years and has always done a great job.

10/27/2025

This office is always professional and kind

10/26/2025

Profesional, nice pleasant people, like family!

10/26/2025

Love Nicole!

10/25/2025

Dr. Bal is an outstanding representative of the Abrazo Heath system. She listens, explains well and is very caring.

10/25/2025

Outstanding practice.

10/25/2025

The staff was very friendly and courteous

10/25/2025

Nicole always does a great job. Very efficient and friendly.

10/24/2025

Dr. Bal and Nicole were very accommodating

10/24/2025

Dr. Bal is awesome and so is the whole clinic.

10/23/2025

Very professional and caring

10/23/2025

There were no delays

10/22/2025

I am so grateful I found Dr. Bal. Wish I could take her back to Iowa for the part of the year we are there.

10/22/2025

I am happy when Nicole is my nurse. She does a good job, is friendly and puts me at ease.

10/22/2025

I have recommended to others

10/22/2025

The front desk staff are so kind and helpful

10/20/2025

No wait.

10/20/2025

I was very pleased with my first visit to your practice. DR Bal was thorough and very informative.

10/20/2025

Dr. Bal is amazing, and a big reason why I come to my appointments. She is thorough, very personable and not like a robot when it comes to how she treats me.

10/20/2025

I love this office! Eileen at the front desk is superb.

10/20/2025

Barb was very nice and friendly.

10/15/2025

Dr Bal is the best Doctor I ever had!

10/15/2025

They're the best

10/15/2025

Love Nicole

10/11/2025

Staff always professional. One more than others are always pleasant.

10/11/2025

I love Dr Heather Bal. Been going to her for years .. She is very sweet very knowledgeable a great doctor .. She listens to all your issues is always there available anytime for her patience..

10/11/2025

Nicole is great

10/11/2025

Dr Bal is wonderful

10/10/2025

Nicole is great.

10/10/2025

Staff is fantastic

10/10/2025

Love Dr Bal.

10/02/2025

Great experience with professional care.

09/29/2025

She works with me to get my health in a good place rather than a one size all approach that I've had with others

09/29/2025

She remembers and follows up even after a year

09/28/2025

Dr Bal always takes time to listen to my concerns and to answer my questions.

09/27/2025

The front desk staff is always great. Always a smile and a greeting when you walk in.

09/27/2025

I think that Dr Bal is an excellent Dr.and I feel that she will take care of my medical needs. She is understanding and compassionate.

09/27/2025

I would definately recommend this facility.

09/27/2025

The staff at this facility is excellent.

09/27/2025

I have nothing but praise for the facility

09/27/2025

Nicole is always friendly and professional

09/27/2025

She was ver efficient and friendly

09/27/2025

Dr Bal is always wonderful

09/27/2025

The facility is the best.

09/27/2025

Always have been on time

09/26/2025

She is amazing. She is so kind and personable. She doesn't waste any time yet makes you feel heard and is great at what she does.

09/26/2025

I had no delays in my appointment. Everyone was very professional and personable. We did not waste any time, and I felt like everyone was very nice to deal with.

09/26/2025

I have already recommended this office to my best friend.

09/26/2025

The ladies at the front desk are both very kind and helpful.

09/26/2025

She is such a great listener. I feel confident that she will always do things in my best interest. I really trust her and feel fortunate that she is my doctor. I hope she is able to be my doctor for my lifetime.

09/18/2025

Short wait

09/18/2025

Dr. Bal is excellent and I am so grateful that my husband and I have her for our primary care doctor.

09/18/2025

Dr zbal is very nice and really listens to me. Nest dr I have had in ma y years

09/18/2025

All good

09/18/2025

Very friendly

09/18/2025

Dr Bal is AWESOME. She listens well, rephrases my talking to ensure she understood, she is quick to answer questions, gives different options and ideas. I feel like we are a team and really like her. She gave me info about a recent study that was very relevant so I know she keeps up with studies. Dr Bal gave me a referral and explained why a good fit. I left my appt feeling so supported and understood and understood all next steps. She is a GREAT doctor.

09/18/2025

Drew in lab is great.

09/18/2025

My husband now wants to switch to Dr bal based on my reviews

09/18/2025

We are very happy with the care and kindness we receive.

09/18/2025

Registration staff are friendly and super nice

09/17/2025

Dr Bal is the best, she's very caring and courteous. She really cares about her patients.

09/17/2025

Since I changed to Dr. Bal, I have been very happy. I did not care too much for another physician in the office. So happy Dr. Bal could take me.

09/17/2025

I like my doctor a lot! Heatherann Bal is the best!

09/17/2025

Everyone there is fantastic.

09/17/2025

You guys are very efficient.

09/17/2025

Like I said before Dr Bal is the best.

09/17/2025

Nicole is the best!

09/16/2025

Counter staff were amazing- lab assistant was extremely courteous and handled the blood work with extreme care.

09/16/2025

Dr. Bal and PA are truly the best medical staff that I have ever had.

09/15/2025

Very good. Kind and friendly receptionist, friendly and efficient intake nurse , outstanding Dr. Consultation.

09/13/2025

The receptionist is exceptional. A welcoming presence.

09/08/2025

Received Heatherann Bal from a referral and I have already referred her to several people and they are now patients of hers and thanked me for the referral. She is an excellent doctor.

09/05/2025

Always pleasant

09/05/2025

Very professional

09/05/2025

Scheduling appointments for wife and I same day back to back

09/05/2025

Very efficient, helpful, pleasant interaction

09/04/2025

Exceptional staff from start to finish. I feel that each person truly cares about my time and health.

09/04/2025

Dr bal is the best highly recommend her to anyone

09/04/2025

Super friendly and very knowledgeable

09/04/2025

Have already told family and friends.

09/04/2025

Nicole is simply great so is Dr. Bal

09/04/2025

Nicole & Dr Bal are a great team.

09/04/2025

Compared to other doctors offices, where I took a book to wait outside and inside. I was done with entire appt in less than hour, and most of that time was spent with doctor, and I got blood drawn as well.

09/04/2025

Love Dr Bal.

09/04/2025

Love Nicole

09/04/2025

I have not been to doctor in almost ten years. When I decided to go to Dr Bal, I did my research and she has had to put up with my list of ales and little by little is chipping away at them , rooting me on. Love that support from her.

09/02/2025

Dr Bal is by far the best doctor I have ever had. She is caring and kind. She listens and does not make me feel like I am wasting her time.

09/02/2025

Excellent!

09/02/2025

Nicole is the best!

09/02/2025

It was so very easy to schedule my appointment.

08/31/2025

Extremely happy with the way Dr. Bal diagnosed by condition and prescribed treatment.

08/24/2025

From staff to Dr....it is a great place to go for your dermatological concerns!

08/24/2025

Dr Wilcox and her exceptional assistant Colleen are absolutely wonderful in caring for their patients!

08/24/2025

Colleen is exceptional at her job. She is very caring,personable,helpful, informative and very good at taking care of you after the great Dr Wilcox removes a part of a cancerous spot!

08/22/2025

Nicole is great too!

08/22/2025

Aileen is great! Thank you!

08/19/2025

The professionalism, thoroughness & honest compassion of Dr. Heatherann Bal is remarkable! Now throw in a great sense of humor & you've got yourself an 11 on a 1-10 scale!

08/17/2025

Dr Bal is the very best PC we've ever had in every way. Couldn't ask for more.

08/17/2025

They are all the very best!

08/16/2025

Punctual, polite, and professional from front office, medical assistant, and doctor.

08/15/2025

Dr Bal is excellent!

08/11/2025

Top quality!! Always!

08/11/2025

Very well run office!!

08/11/2025

Dr Bal is awesome!! I feel seen and heard when I visit with her! She is professional yet approachable and friendly. I never feel rushed with her. She is absolutely amazing!!

08/11/2025

Receptionist Eileen was very nice.

08/11/2025

Nicole is excellent! Always professional and friendly!

08/08/2025

Very good

08/08/2025

Great

08/08/2025

Dr. Bal is a very good doctor and a caring person!

08/08/2025

Everyone should get a chance to go to these doctors

08/08/2025

Always good.

08/05/2025

I feel listened to and well cared for with the professional staff.

08/05/2025

Doctor Bal is outstanding. She is the best Doctor I have ever had. She is caring and answers all my questions.

08/05/2025

Very professional medical staff.

07/27/2025

Very good bedside manor!!

07/25/2025

She always take the time to explain everything and never seems hurried, listens to you, never over talks you always feel comfortable with her

07/25/2025

She was amazing, so friendly and makes you feel comfortable

07/25/2025

Always excellent

07/23/2025

I feel very blessed to be able to have Dr. Bal as my primary care doctor

07/23/2025

The best medical assistance and the best receptionist around

07/22/2025

Very good experience!

07/21/2025

Dr Bal is the best!

07/20/2025

Everyone is professional, attentive, efficient and just a pleasant atmosphere.

07/20/2025

No delays

07/20/2025

Just an all-around great professional and person! Stellar qualities for solving problems and understanding "me" as a patient and respecting my thoughts. Awesome!

07/20/2025

Already have recommend the practice and talk continually about the efficiently and timeliness of the practice.

07/20/2025

Nicole is always great.

07/20/2025

I have been Dr. Bal's patient since she joined the practice. She is an amazing doctor. Never rushes, answers all questions and is so knowledgeable. She also has a fantastic bedside manner.

07/20/2025

Excellent skills and caring personality!

07/19/2025

Quick and efficient appointment.

07/19/2025

Everyone is friendly and respectful

07/19/2025

Excellent care and concern from all the staff and Dr.

07/19/2025

Very nice and interested. Asked valid questions.

07/19/2025

Dr Bal is wonderful. I'm so happy to have a Dr who cares and is interested in my health. First time in many years that my A1C, Thyroid and depression are in control. I feel the best I have in many, many years.

07/18/2025

It is a pleasure to work with Dr Bal on my health care. She listens, takes my concerns seriously and includes me in treatment options discussions

07/18/2025

Nicole is great. I always enjoy interacting with her

07/18/2025

Eileen is always pleasant and helpful

07/15/2025

Helpful and pleasant office staff.

07/15/2025

Nicole is wonderful to work with.

07/15/2025

My husband and I have been seeing Dr. Bal for several years. We have always found that she listens carefully, asks questions (and encourages ours), and discusses appropriate treatment plans-or referrals to specialists if needed. We highly recommend her.

07/12/2025

Excellent!! It's a joy to come see my doc and her teammates ! We get the best of care!

07/12/2025

Wonderful

07/12/2025

Excellent

07/12/2025

Front desk staff is great - enjoy visiting with them - very professional

07/12/2025

Awesome

07/12/2025

Excellent!!!!

07/12/2025

Front desk staff great

07/12/2025

We love Dr Bal

07/12/2025

Nicole is great - Very caring

07/12/2025

Nicole is very good, professional and we laugh a lot

07/12/2025

Dr Bal is professional, easy to talk to and very caring

07/10/2025

Nicole is great. So personable and very good at her job.

07/10/2025

It was a good experience

07/10/2025

Dr. Bal and her staff are the best!

07/10/2025

The whole staff is exemplary. Eileen at the front desk is great at making people feel welcome and important. I should have mentioned her earlier. Also the people in the lab are great. I have to have blood draws periodically. Not once did I feel any kind of discomfort.

07/10/2025

Aways good!

07/10/2025

I have been seeing Dr Bal for years. She is so compassionate. So caring of her patients. Friendly and cheerful. Beautiful. I feel fortunate to have someone like her to help me.

07/03/2025

Excellent staff and facility.

07/03/2025

I have already recommended this provider.

06/29/2025

Everything was good

06/27/2025

I have been with this group for close to 20 years and I don't have anything bad to say. I've always had ease at contacting my doctor and the staff has been nothing but spectacular and helpful.

06/23/2025

Dr. Bal facilitated my getting an ultrasound within an hour of this office visit. Wonderful service!

06/19/2025

The nurse was very nice, I liked that she told me what my BP, weight etc was without me having to ask

06/19/2025

Dr Bal has always been very friendly, she puts me at ease. I like that she doesn't pressure me into getting things done that I don't want

06/19/2025

The office is run like clockwork. I try to be a little early and am usually seen early.

06/19/2025

Everyone front the moment I arrived to leaving were very friendly attentive to me.

06/19/2025

Everybody in the office have always been very nice and helpful

06/19/2025

Dr. Bal is probably one of my lifetime favorites. We have tackled my numbers together with full disclosure and mutual agreement. Mutual because she takes the time to ensure I understand and agree to the treatment plan. I truly feel we have a valued partnership.

06/19/2025

I have always recommended Dr Bal when the chance arises.

06/19/2025

She's fabulous - thorough, careful, and yet, friendly.

06/19/2025

The scheduling staff are always pleasant and helpful.

06/15/2025

Dr Bal dealt with all my concerns in a very caring and competent manner.

06/15/2025

Have recommended Dr Bal to friends.

06/13/2025

Ver good

06/13/2025

Very happy with the care I received

06/13/2025

Very happy with the care

06/13/2025

Professional and friendly

06/13/2025

I feel completely confident with the way I was treated

06/13/2025

Kind and professional

06/10/2025

No delays or wait time. I was actually called in earlier than my appointment time.

06/07/2025

Love Dr Bal!

06/07/2025

Dr bal is amazing. Drew the phlebotomist is fantastic!

05/31/2025

I got there an right away I was brought back

05/29/2025

I registered on line. I was processed right through with minimum wait time

05/29/2025

Dr. Bal is very kind, efficient, and listens. She has a calming personality and I feel comfortable talking with her of my concerns

05/29/2025

Dr. Bal is amazing, best physician I've ever seen. She even puts up with me not being the best of patients.

05/29/2025

The assistant was very nice and efficient

05/29/2025

Staff is very friendly and helpful.

05/29/2025

Dr. Bal is wonderful!!

05/23/2025

Dr Bal is the best. I am so blessed to have her as my Primary Care Provider.

05/23/2025

The front desk ladies are amazing!

05/23/2025

Daisy was very nice and proessional.

05/22/2025

ALL TOP SHELF !!!

05/19/2025

Dr Bal is great!!!

05/19/2025

Eileen and Bri are friendly and professional

05/18/2025

Again I have recommended this practice many times to friends.

05/18/2025

Friendly and very attentive and concerned.

05/18/2025

Always a great experience at this office!

05/18/2025

We have already recommended Dr. Bal

05/18/2025

Always a good experience.

05/18/2025

There were not any delays.

05/18/2025

Dr. Bal is one of the best doctors I have ever seen. I appreciate that she listens, provides alternatives and shows true concern. I have recommended her to others several times.

05/17/2025

Great

05/17/2025

Great experience

05/17/2025

Wonderful experience as always.

05/17/2025

Everyone was wonderful and informative.

05/17/2025

Everyone is very kind, helpful & professional.

05/16/2025

I absolutely love Dr. Bal! She is friendly, shows compassion and a genuine concern for our health.

05/16/2025

They were great squeezing me in for a last minute appointment.

05/16/2025

Barb was very kind, warm and helpful.

05/14/2025

Excellent service and care.

05/12/2025

Bloodwork individual (Drew) very personable. Dr. Bal and staff always Great!

05/12/2025

Friendly and respectful and effective.

05/12/2025

Dr. Bal is a real gem, our entire family sees her.

05/12/2025

Friendly and effective.

05/12/2025

Highest Recommendation!

05/12/2025

Friendly and Timely.

05/10/2025

I have no complaints, Dr. Ball was excellent with her medical interview of me

05/10/2025

An excellent experience

05/10/2025

I am comfortable with Dr. Bal and her medical knowledge

05/10/2025

Quick access to staff's registration area

05/09/2025

Great!

05/09/2025

Great

05/09/2025

I am very pleased with Dr. Bal, she explains everything, is patient and make you feel secure l recommend her to everyonne

05/09/2025

Dr. Bal is THE BEST! I will never change doctors, as she is the perfect doctor for me. And we have a good patient and doctor relationship.

05/09/2025

Efficient, welcoming l highly recommend to all.

05/09/2025

The staff is always delightful and so helpful!!!

05/09/2025

She's very nice and thorough

05/09/2025

All positive experiences.

05/09/2025

Great, as always

05/09/2025

I love this place.

05/08/2025

I always have great experience with Dr. Bal and everything and everyone in the practice.

05/08/2025

Dr. Bal listened to my concerns, asked me a lot of questions, gave me recommendations, did testing to rule things out, and referred me to a specialist. Dr. Bal is very competent, thorough, and caring.Dr. Bal Followed up with notes from the visit that day on the patient portal, and gives me the results of my tests quickly.I can't say enough good things about Dr. Bal.

05/08/2025

The nurse/assistant was very respectful and friendly.

05/03/2025

I have no complaints and understand sometimes there are delays. No big deal.

05/03/2025

Dr. Bal is amazing in everything she does. She is kind, considerate, professional through all and has a great bedside manner.

05/03/2025

Dr. Bal is consistently outstanding in her delivery of client care. You are lucky to have her. She is a great listener.

05/03/2025

I love Dr Bal. She is very professional but goes the extra mile to make me feel comfortable.

05/03/2025

Always a great experience with DrBal despite my health anxieties

04/27/2025

I changed insurance providers in order to stay with Dr Bal. I'm very happy with her care as well as assistants.

04/26/2025

Dr Bal and staff are all professional, kind, and caring.

04/26/2025

The doctor ALWAYS LISTENS

04/26/2025

Love the doctor and the staff are great.

04/26/2025

Even waiting for blood work was FAST

04/26/2025

Staff are so good about communicating

04/26/2025

They are very nice

04/25/2025

Dr. Bal makes it easy for me to come in for my visits, as I feel she really cares about me, and I want to do what she says

04/25/2025

This office and the employees that work there are awesome! Always nice, never rude.

04/25/2025

I was called back right on time.

04/25/2025

I love this office and location.

04/25/2025

MA was friendly and engaging.

04/20/2025

Dr Bal is awesome

04/18/2025

Dr Bal is an excellent Dr. She takes all the time necessary to ensure my care

04/14/2025

I consider the doctor/patient relationship that we've established to be collaborative, which to me is ideal. Dr. Bal listens and makes the entire visit comfortable and informative.

04/14/2025

Smooth and seamless with virtually no wait!

04/11/2025

Heather Ann. Wonderful. Caring and knowledgeable!

04/10/2025

I have had blood draws by very good and caring people. Office staff is the best. Dr Bal is wonderful. Never a bad experience there.

04/10/2025

Dr Bal is fabulous. Best dr I have had since moving here in 1997.

04/10/2025

I have always been treated beautifully by everyone working there.

04/10/2025

A new girl was assisting dr. She was efficient and friendly.

04/10/2025

Always a good experience

04/07/2025

Nicole is a joy to interact with. Even though she doesn't see me often, she treats me like an old friend. Makes my appt a relaxing experience.

04/07/2025

Friendly professional staff

04/07/2025

I was referred to Dr Bal by my neighbor. So glad she did. After discussions with Dr Bal 2 years ago (when I started going to see her) she shared what I needed to do to improve my overall health. With her help I am now at my health goal. This last visit she made me feel really good about what I accomplished. She's my cheerleader!

04/06/2025

Reception staff, condition of waiting room, booking ease are all goodWait times can be longDoctor and her assistants are all excellent

04/06/2025

All family members use Dr Bal due to her knowledge combined bedside manner

04/06/2025

MA was super nice

04/06/2025

Very efficient

04/06/2025

Super amiacable and helpful

04/05/2025

Once again I feel seen and heard through the entire process you all rock

04/05/2025

Doctor Bal is such a kind and caring doctor and always has my best interests in Heart

04/05/2025

Between Nicole, Bree, Drew and Dr. Ball it was an efficient and painless appointment.

04/05/2025

Brie Is always friendly and kind

04/05/2025

Nicole always does a fantastic job!

04/05/2025

Good communication with staff and Doctor

04/05/2025

Very efficient

04/05/2025

Never any problems

04/05/2025

It is a rare thing when you can find a wonderful Doctor and a wonderful front and back office.But you guys have pulled that off.I tell everyone about you so much so that you have no more room for clients.And I think that's beautiful.It testifies to what a wonderful job that you guys are doing

04/05/2025

I have already recommended this care provider.To my entire family and friends she is a wonderful doctor she has a good l bedside manner , listening skills and yet will tell you just how the cow eats the cabbage if you need to hear it !! Absolute nothing but love and respect for this doctor

04/05/2025

Again.You guys have an amazing process of getting clients through the system.Without feeling like a herd of cows.I feel very seen and heard by all your staff and enjoy my office visits

03/30/2025

The staff is friendly and attentive and take the time to talk about my concerns

03/30/2025

I feel very fortunate that I am one of Dr. Bal's patients not only is she wonderful but so is her medical assistant - Nicole - and the front office staff

03/30/2025

I was concerned about heavy metals in the pneumonia vaccine, Dr Bal took the time to read the fine print and show me what was in the vaccine. When I agreed to have it the nurse administered it immediately.

03/30/2025

She spent quality time listening to my concerns

03/29/2025

My concerns were more than expected. Dr.Bal addressed them all making her late for her next patient.

03/28/2025

She is awesome! So happy we found her

03/24/2025

Dr. Bal's PA is wonderful. She always gets back to us and treats us with care and kindness.

03/24/2025

I have recommended your office to several people because of the quality of the doctors and office staff.

03/24/2025

Excellent

03/24/2025

We have been with your office for the past 12 years and never had any problem.

03/24/2025

Your front office staff is wonderful and caring.

03/24/2025

I am so thankful for Dr. Bal and her assistant. Both so friendly, capable, and responsive to any medical needs/concerns I have. She has been my doctor for many years. I have friends and family who also see her and they are also delighted with their care.

03/23/2025

Dr Bal has been the BEST primary care doctor I have ever had! She is the full package: personable, knowledgeable, efficient, thorough, and compassionate.

03/23/2025

Dr. Bal is fantastic!!!

03/23/2025

Fantastic group of people.

03/19/2025

She gave me extra tips on my biometrics form. Appreciate her insights and care.

03/19/2025

I love my provider because she informs me without judging my choices.

03/19/2025

Had another great experience

03/19/2025

Very friendly, informative, and fast care!

03/10/2025

Dr. Bal is the best. She listens and allows me to ask questions. She is awesome

03/10/2025

I have recommended the staff to other and will continue

03/10/2025

Nurse was excellent

03/08/2025

I waited a year to be Dr. Bal's patient because she was highly recommended by a friend.

03/08/2025

I am in good hands with Dr. Bal and Nicole. I'm thankful to be their patient.

03/08/2025

Nicole is nice and does well with her job. Her followup call was very helpful

03/08/2025

I have been with this office for over 10 years and I will never go anywhere else. I drive quite a distance, but it is well worth it. Doctor.Bal Is amazing. Very kind, Very patience and never makes you feel rushed. I literally have never waited more than 10 minutes for her ever to come into the room. The front desk and office staff it's nothing short of amazing. I hear many many stories from people about how bad it is with their doctors office. So I am very grateful that this office is very efficient and anything I have ever needed. they get back to me ASAP. And that in itself is well worth driving a distance.

03/08/2025

The staff is easy to work with and courteous

03/07/2025

Easy check in, efficient vitals check, prompt doctor interaction

03/07/2025

Great experience.

03/07/2025

Dr. Bal is excellent!!

03/06/2025

Great staff

03/03/2025

Dr Bal is always kind, gentle and listens. She also explains things well and discusses all options for the patient to make the best decision for them.

03/02/2025

Nicole is just great.

03/02/2025

I have recommended Dr Bal to others.

03/01/2025

I always have a positive experience with Dr Bal

02/26/2025

They were able to fit me in at the last minute, which was very much appreciated :)

02/26/2025

Been a patient for over 6 years, this practice is the best!

02/26/2025

Dr Bal is fabulous.

02/23/2025

I have already asked Dr. Bal to add my daughter and her husband to her care list and she graciously said yes.

02/23/2025

Excellent experience

02/22/2025

Very good

02/22/2025

Good

02/22/2025

Very satisfied with Dr Ball and staff

02/22/2025

Greeted in a cheerful way by nurse

02/21/2025

Dr. Bal is so wonderful. She takes the time to listen, is very thorough and makes sure you understand what the next steps are

02/21/2025

Nicole is so friendly and thorough

02/20/2025

Everyone in this practice is friendly and very professional and helpful.

02/20/2025

Dr. Bal is an outstanding provider. She's always attentive to me and never makes me feel rushed. I always look forward to my visits with this friendly, competent physician.

02/18/2025

Everyone was nice and friendly

02/17/2025

I have ALWAYS had a good experience with registration

02/09/2025

We love her

02/09/2025

Nicole is the best

02/08/2025

The Staff is very friendly and welcoming

02/06/2025

The office seems very time conscious, gracious and willing to help in any way. I dont know about washed hands but Im sure they are good.

02/06/2025

She was great too and there were no problems

02/06/2025

There girls up front are very nice and friendly which I appreciate. I had to get blood drawn right before he left and he was gracious and waited a couple of minutes for me.

02/03/2025

I always enjoy the man that takes my blood. I have never had anyone that inserts the needle as well as he does. Very caring and funny

02/03/2025

Eileen is the best. I didn't feel the other gal was very friendly.

02/03/2025

Dr. Bal is a very caring person and explained every test she wanted me to have done.

02/03/2025

I have always felt that they are very good at scheduling, etc.

02/03/2025

She was very nice.

02/03/2025

I am so happy with Dr. Bal

02/03/2025

DR. Bals nurse is awesome

01/31/2025

Good

01/31/2025

She is friendly and upbeat

01/31/2025

All of the staff is friendly and helpful

01/30/2025

Love my Dr Bal n the staff there . They go above and beyond . Thank you

01/30/2025

I am happy with the care provided

01/29/2025

I have never been in better hands!

01/29/2025

She's so kind and thorough! Always a big smile

01/26/2025

Awesome!

01/25/2025

Love the lady at the front desk. Thanks me for registering online

01/25/2025

Dr. Bal is a wonderful doctor, I have confidence in her abilities, she has interpersonal skills and really listens to all my concerns.

01/25/2025

Dr. Bal has ALWAYS had my best interests at heart. She is wonderful! "Bedside" manners are first rate.

01/25/2025

Everyone has always been professional in every aspect.

01/25/2025

The whole staff is caring & helpful.

01/25/2025

Nicole is the best ever!!!

01/25/2025

Always polite & helpful.

01/25/2025

Always professional & helpful.

01/25/2025

Always a very good experience.

01/25/2025

Definitely will refer always

01/25/2025

Dr Bal is excellent!

01/23/2025

Feel fortunate to have such professional service which is available wherever I have needed them

01/23/2025

Dr Bal has always provided professional support for my health issues

01/23/2025

All good

01/23/2025

Everyone there are so friendly, caring, helpful make it so easy

01/23/2025

Makes you feel extremely comfortable, easy to talk to and listens

01/23/2025

Nurse is always cheerful and interested in my personal health

01/23/2025

Always excellent

01/23/2025

She is amazing!! Always make you feel like she has time for you no hurry even when you think you're done and remember one more question, she will come back in sit down and answer. It have never felt like she left me hanging or left confused

01/23/2025

Wait times are minimal at this clinic

01/19/2025

Dr. Bal is amazing, great bedside manner. Always takes the time to listen and relay pertinent information. Her assistant was also very friendly and had a nice conversation while doing my pre check (blood pressure, weight, etc.

01/17/2025

Didn't have to wait long and was greeted by a very pleasant assistant of Dr. Bal

01/17/2025

Dr. Bal is very pleasant and made me feel like she was there to help me

01/17/2025

I definitely will recommend Dr. Bal. She has excellent Dr./ Patient skills.

01/17/2025

Dr Bal is a very good Dr.

01/17/2025

I was very pleased with the nurse assistant.

01/13/2025

Dr Bal is great! Professional, courteous, listens really well and easy to talk to.

01/13/2025

Nicole and Dr Bal are always kind and make you feel like you are impotence. This has been the best Dr. And Dr. Office I've ever been in.

01/13/2025

I have recommended Dr Bal to friends

01/13/2025

We really like Nicole

01/11/2025

There was no waiting, I was called in before my scheduled appointment time. Everyone was very kind, courteous and professional.

01/11/2025

I just love Dr. Bal, she is always so professional, kind, friendly and knowledgeable and makes me feel comfortable to ask any questions., and most of all, I trust her.

01/11/2025

I would definitely recommend Dr Bal to others as their doctor, she's the best.

01/11/2025

There was no waiting

01/11/2025

The staff is very professional, kind and caring.

01/11/2025

Everyone was very knowledgeable and helpful

01/11/2025

Always appreciate Dr Bal.she listens, easy to talk to..

01/11/2025

Nicole is very pleasant.always enjoy speaking with her.

01/07/2025

Every person I talked with were very polite, concerned for my needs and answered all my questions.

01/07/2025

A very pleasant person

01/07/2025

Dr Bal is the greatest. Takes time to listen and explain. She doesn't seemed rushed to move on but wants to throughly understand and diagnose the problem. Best doctor i've ever had.

12/30/2024

I feel Dr Bal truly cares about my health because she really listens to me. She takes time to answer my questions whether in person or on the portal. I feel very well taken care of each time I see Dr Bal and especially this last visit a lot more than usual was going on with my health and I felt and still feel like I'm in great hands with her. I have shared this with many of my family and friends as well.

12/25/2024

Great Dr. She spends time with you and listens. She is knowledgeable and professional. Brest Dr. I have ever had.

12/25/2024

Very professional staff

12/23/2024

Dr Bal listens and takes the time to answer and explain. Dr Bal is confident and knowledgeable and passes same to her patients.

12/18/2024

So happy I was referred to Dr Bal (by a friend). She is the best Dr I've had in yearsI

12/18/2024

No bad experiences

12/18/2024

Very nice, thorough and gave Dr correct info.

12/18/2024

All personnel are very personable and helpful.

12/16/2024

Dr Bal is very good.

12/13/2024

From my first visit (which I was terrified about) to the last one, I'm not nervous or intimidated to go to see the doctor. Thank you for this wonderful experience!

12/13/2024

Dr Bal is very attentive to my problems and is extremely informed of them. She knows what she's talking about and has solutions! Can't say enough good things about her! Thank you

12/13/2024

Eileen is always smiling. Nicole is sooo wonderful. I can't say enough good words about Dr Bal. She is absolutely amazing. She listens. And Drew draws blood without pain so fast!Thank you!

12/13/2024

Staff was very friendly and professional .

12/13/2024

Nicole is wonderful and caring!

11/17/2024

Dr Bal really listens, makes sure she understands, and provides comprehensive answers. I felt understood and confident in her care recommendations.

11/17/2024

Dr Bal is wonderful. She is very informative and speaks to me in way that I understand. She is very caring and explains everything to me.

11/17/2024

The front desk staff is always pleasant and helpful. I feel completely at ease in the registration area.

11/17/2024

Dr Bal and staff are wonderful!

11/17/2024

Nichole is very personable

11/17/2024

Everything moved promptly and efficiently

11/13/2024

Staff was polite and helpful though I had to come back another day for blood work.

11/13/2024

Dr. Bal is caring and thorough

11/13/2024

No problems, Nicole is nice

11/11/2024

Dr. Bal is the absolute best. One of the few left that truly cares about her patients.

11/11/2024

Dr Bal and Nicole are very good in what they do. They take time to listen and answer questions.

11/11/2024

Dr. Heatherann Bal is a great Physician ! She is very easy to communicate with, and truly cares about me as her Patient.

11/11/2024

Nicole is also amazing. She cares as well

11/11/2024

Nicole is very knowledgable and attentive .

11/11/2024

The office is so clean! The front desk are welcoming too

11/11/2024

De Bal is wonderful and the office is clean yet welcoming.

11/11/2024

Nicole is great!

11/06/2024

Dr Bal is always very friendly and extremely thorough

11/06/2024

Nicole is always friendly and very competent

11/06/2024

Always pleasant and efficient

11/05/2024

Dr Bal is absolutely wonderful. She is the best physician I have ever had. She continues to be a top notch professional- friendly, caring, and medically knowledgeable.

11/05/2024

Nicole continues to be absolutely wonderful. Professional and friendly.

11/05/2024

Dr. Bal is amazing. Listens and carefully explains things. Puts me at ease.

10/31/2024

Eileen is great. Efficient and caring.

10/31/2024

Dr. Bal is outstanding and a great listener.

10/30/2024

Excellent

10/30/2024

I was incredibly pleased with my doctor. She took the time to thoroughly answer my questions and concerns.

10/30/2024

Excellent access with visit.

10/30/2024

Excellent and friendly service.

10/29/2024

I am always pleased with the service my Doc provides me. She is simply amazingly knowledgeable and helpful. I have not had this type of service since I carried my children and I haven't been pregnant in over 49 yrs!! She hears me and what I say that's my problem.

10/25/2024

Excellent

10/25/2024

Always a pleasure

10/25/2024

Always a pleasure seeing them both

10/25/2024

Dr Bal and Nicole are very professional love them both

10/24/2024

Dr. Bal is always thoroughly prepared. She has reviewed my lab results and is ready to discuss them chart a course of action.

10/19/2024

Dr. Ball is fantastic and I feel fortunate to have her as my provider!

10/18/2024

Dr. Bal is the best doctor I've ever had. She listens to me, considers what I'm saying, explains things. I really feel like she cares about my health

10/18/2024

Wish I could get my husband and son in to see Dr Bal

10/18/2024

Front desk employer Is very nice

10/18/2024

Very confident in the care we receive.

10/18/2024

Very cheerful and positive

10/18/2024

No concerns here

10/18/2024

I trust Dr. Bal implicitly. She is very relatable, common sense and takes the time to talk with us. Based on her advice, I pursued a plan of action on my own terms, not the other way around (by allowing a probable medical concern to become reality).

10/18/2024

Nichole is fantastic. She remembers us each year and is easy to chat with, listens to my concerns, and has a great patient-provider approach to things. We also like the stability she brings to the position, again - knowing us from year to year.

10/17/2024

Love Dr Heatherann Bal

10/17/2024

Nicole is really nice and efficient.

10/17/2024

In and out. Friendly, comfortable, snd reassuring.

10/14/2024

I always have a great interaction onsite and via the portal with the staff and Dr. Bal at this location. Eileen at the front desk is awesome. Dr. Bal is amazing.

10/14/2024

The staff and assistants are friendly and helpful. As a patient, this is so important to me.

10/14/2024

I am so glad I found the practice, and I do not hesitate to tell others the same!

10/14/2024

I love Dr. Bal. Because of her warm personality, caring and genuine interest in my health, I find myself more inclined to want to do the right thing for myself when it comes to my health, preventive tests etc.

10/13/2024

I have recommended Dr. Bal to my family.

10/12/2024

Everyone was very friendly

10/12/2024

I had no issues

10/11/2024

I am never disappointed by my treatment, collaboration or referrals.

10/11/2024

Nicole is awesome.

10/11/2024

Dr. Bal is so smart, inclusive, caring and humble. I can't say enough good things about her. I'm so appreciative she is my physician. She creates warm and welcoming environment.

10/11/2024

Friendly and approachable

10/11/2024

Everything went seamlessly and smoothly.

10/11/2024

Nicole And front staff are wonderful

10/11/2024

We love Dr BalShe is always prepared

10/11/2024

Nicole is efficient, friendly and through.

10/02/2024

Eileen is wonderful.

09/22/2024

Nicole is awesome!!!!

09/22/2024

Dr Bal is WONDERFUL!!! Always listens!!!

09/22/2024

Dr Bal took her time and answered all my questions

09/22/2024

Nicole was very thorough and answered all my questions

09/22/2024

I would highly recommend Dr Bal and the entire staff!!!

09/22/2024

Receptionist was awesone

09/20/2024

Incredible experience. My BP always spikes at the physician office but she knows how to distract me with conversation so it's not that bad.

09/20/2024

Already did refer family

09/20/2024

Best PCP and not just because she puts up with me.

09/16/2024

Easy to contact choice of dates and time limited due full schedules.

09/16/2024

Eileen is always wonderful and personable at the front desk

09/16/2024

Nicole is helpful and efficient

09/15/2024

Eileen and Brie are so good

09/15/2024

Dr Bal is awesome

09/15/2024

This was my first visit to Dr Bal. Before I left her office, I told her I was a little lightheaded. She immediately had me on an EKG machine and within minutes we were on our way to the ER, where Dr Bal had already called ahead to have a cardiologist ready to evaluate my condition. I had "Atrial flutter" which required my heart to be shocked back into rhythm. Had Dr Bal not taken the extra time to evaluate me, the outcome could have been a heart attack, stroke or both. So yeah I'm giving her 5 Stars!!

09/14/2024

Wonderful to meet with a Doctor during a Doctor's office visit! Dr. Bal is wonderful.

09/14/2024

I have referred a few friends to Dr. Bal

09/11/2024

Very good experience

09/09/2024

Dr. Bal and her assistant are very professional and pleasant and always put the patient first!

09/08/2024

Dr. Bal is a very caring, concerned doctor. I always am pleased with my visits with her.

09/08/2024

All good

09/08/2024

Dr Bal is so very caring and knowledgeable and listens. Thank you

09/08/2024

Excellent communication by Dr Bal as always both in person and via portal.

09/08/2024

Good experience. I have high level of trust in Dr Bal and staff.

09/08/2024

Nicole is very good.

09/08/2024

Nicole is wonderful!

09/08/2024

Good experience

09/08/2024

Nichole is an outstanding nurse!!

09/08/2024

Thank you all for being so professional and caring!

09/07/2024

Eileen the receptionist is a keeper! Friendly and professional.

09/07/2024

Dr. Bal is the best! Intelligent, kind, on top of things!

09/07/2024

Nicole is awesome, friendly and professional

09/01/2024

Very pleased with all staff at this location.

09/01/2024

Everything was on time, or early.

08/27/2024

Dr. Bal is the best Doctor around .

08/27/2024

Nicole the nurse is wonderful.

08/27/2024

I always recommend Dr. Bal

08/27/2024

It usually is a good experience going to this clinic.

08/24/2024

I is always great from staff to nurse and Doctor

08/23/2024

I'm so grateful to be Dr. Bals patient! The whole staff is amazing.

08/23/2024

Eileen and Bre at reception desk are so awesome. These ladies are patient, personable, very thorough, and kind.

08/23/2024

Dr. Bal is the best! She's always kind and supportive.

08/23/2024

I have recommended to so many including my family.

08/23/2024

Always great Dr Bal , Nicole and sweet lady at front desk

08/23/2024

I'm very happy with my care.

08/23/2024

She's always efficient and always kind.

08/23/2024

The front staff feel like good friends.

08/22/2024

Good!

08/22/2024

I am extremely happy with the care & service I receive from the Abrazo clinic.

08/22/2024

Dr. Bal is the perfect doctor for me, and do appreciate she and Nicole very much!!!

08/22/2024

Nicole is awesome and always has been.

08/22/2024

Good experience!

08/22/2024

The best team, ever!

08/22/2024

Dr. Bal is awesome!

08/22/2024

The best team, ever!!!

08/22/2024

Nicole is the best!!!

08/21/2024

Love Dr Bal and Nicole

08/16/2024

I have recommended Dr Bal to friends. She is very caring and listens

08/16/2024

Staff is very helpt

08/16/2024

Nicole is the best!

08/12/2024

Your front desk, waiting area is clean, well lit, roomy & comfortably quiet.

08/12/2024

Already have recommended your office to our friends whose parents recently moved into the area.

08/12/2024

As usual, I continue to have a very pleasant & a very professional experience throughout each appointment. Follow through such as lab results are received in record time.

08/11/2024

Everyone is so nice and have a smile on their face

08/10/2024

Good experience, Dr Bal answered all my questions and concerns and went through my CT done by the ER

08/10/2024

Eileen at the front desk is the best

08/10/2024

Good experience

08/09/2024

Very, very good

08/09/2024

Always great

08/09/2024

As always, a very productive visit

08/09/2024

Eileen at front desk, great

08/08/2024

I have a great deal of white coat anxiety and she really calms my fears and listens to me

08/08/2024

All OK

08/08/2024

I only have experience with Dr.Bal And her staff. I cannot comment on the other physicians. The women at the front desk have always been helpful and nice to work with as has the lab technician which wasn't applicable for me today.

08/08/2024

It worked great!

08/08/2024

Nicole is awesome

08/08/2024

Top shelf all the way

08/07/2024

Dr Bal, Nicole, Drew, Bre are always kind, efficient,knowledgeable, helpful and friendly.

08/07/2024

Dr Bal never rushes through the appointment, always taking time to answer any and all questions. Incredible doctor! Thank you

08/07/2024

Nicole is always kind

08/05/2024

Dr. Bal is an excellent doctor, very thorough and knowledgeable. She has a very friendly manner and puts you at ease.

08/03/2024

I was very please with all the service, from making appointment, to waiting time, and staff, an Dr. BalTook her time, answered all my questions and very thorough.

08/02/2024

Staff very pleasant

08/02/2024

I was very pleased

08/02/2024

Very efficient

08/01/2024

Dr Bal is fantastic!! I feel very comfortable with her and very confident in her abilities and recommendations.

08/01/2024

I would recommend this practice, this office, and Dr Bal highly.

08/01/2024

Nicole is awesome! Always on time and great with information.

08/01/2024

Fantastic staff.

08/01/2024

They all practiced safety.

08/01/2024

No real waiting. On time.

07/31/2024

Love this office staff, Nicole and Dr. Bal!The best in Arizona!!

07/31/2024

My entire family in Arizona sees Dr. Bal

07/28/2024

The best primary care doctor, with the best support staff of all

07/28/2024

I feel so fortunate to have been able to have Dr. Bal as my PCP. She is a terrific and caring doctor as are her MA, front office staff and lab personnel. The best!

07/28/2024

Dr Bal is the best physician I have ever had!

07/27/2024

Love Dr Bal. She clearly care for her patients. I always feel she has my best interest. She is also very knowledgeable

07/27/2024

Excellent

07/27/2024

We have referred several people to your clinic.

07/27/2024

The entire staff is simply amazing!!

07/27/2024

My Doctor is simply awesome! Dr. Bal

07/27/2024

Excellent office

07/27/2024

Dr. Bal is awesome

07/27/2024

They were right in time

07/25/2024

Very fast

07/25/2024

Excellent

07/25/2024

Staff were friendly and profession. Faculty- clean and organized

07/25/2024

Kind and informat,ive

07/25/2024

I am very pleased.

07/25/2024

Love this office

07/25/2024

Outstanding job

07/25/2024

The treat me very special

07/25/2024

I would suggest bi rbingiing in sweaters

07/24/2024

I would recommend Dr. Bal to anyone. She is very good at communicating and strategy for my illness. She is the best doctor I've ever had and I'm 50.

07/24/2024

Nicole is great

07/19/2024

Dr. Bal is an Physician and I have already recommended her to a friend and my Mom (who are currently both patients now). Definitely an asset to Abrazo!

07/19/2024

Had no issues with any wait time and Nicole usually calls me right on time. I feel lucky to have Nicole and Dr. Bal as my physician team.

07/19/2024

I would recommend Dr. Bal and her team to everyone. She listens and takes time to provide the best possible care.

07/19/2024

Reception staff very pleasant. Dr and assistant efficient and friendly.

07/19/2024

Recommended my daughter and son in law. They are now Dr Bal's patients

07/19/2024

Nicole was great!

07/19/2024

Dr. Bal is great!

07/19/2024

Everything was perfect.

07/19/2024

Eileen in registration/check in is always very friendly, helpful and knowledgeable.Nicole and Dr. Bal work very well together and I enjoy have them as my physician team. Even though Dr Bal has hundreds of patients now, she still remembers our previous conversations and health questions. Very happy to have Dr. Bal as my primary!

07/19/2024

Nicole is an asset to Dr. Bal's team!

07/18/2024

No issues

07/18/2024

I have recommended Dr Bal to both family and friends that now see her as well! She is absolutely wonderful!

07/18/2024

I absolutely love Dr. Bal!

07/18/2024

I recommend her to everyone

07/18/2024

Very smooth process with not much wait time

07/18/2024

She was great

07/14/2024

A very positive, professional and pleasant experience. Thank you both to Dr. Bal and her PA. Subsequent follow up with a question via the portal swiftly answered and resolved. Thank you.

07/13/2024

Always good

07/13/2024

We love Nicole

07/13/2024

We love Dr Bal - so glad we have her as our doctor

07/11/2024

I have already recommended Dr. Bal to family members who are also seeing her.

07/11/2024

Registration personnel are always helpful and welcoming

07/11/2024

I never have to wait long to be seen.

07/11/2024

Nicole is a gem.

07/11/2024

Love Nicole!

07/09/2024

Dr. Bal's asst is Nicole. She is great. Very friendly and professional.

07/09/2024

I have always been greeted with friendliness and professionalism.

07/09/2024

There is no one at this office that I could complain about. The complete staff including the lab people are tops!

07/09/2024

I am impressed with Dr. Bal and her friendly manner and vast knowledge. She has helped me many times over the years that I have been seeing her.

07/07/2024

Dr. Bal is the best doctor I have ever had. She is amazing at what she does. Dr.Bal NEVER makes me feel rushed and she always answers all my questions.

07/07/2024

Thank you!

07/07/2024

Nicole is amazing! She makes me feel at ease and is so caring.

07/06/2024

Always pleasant and helpful

07/02/2024

All is excellent

07/02/2024

Staff is excellent

07/02/2024

Everything is excellent

06/30/2024

The nurse/assistant was well prepared for my visit in that she knew why I was there and my former history.

06/30/2024

Dr. Bal has been an excellent advocate for my well-being and health. She is thorough, explains matters in easy to understand terms, and she is prompt. She has been a wonderful doctor and partner in an effort to maintain and improve my health.

06/30/2024

My visit was quick and efficient.

06/29/2024

Good

06/29/2024

Dr. Bal and her staff are the BEST EVER!

06/29/2024

Very considerate.

06/28/2024

I've seen Nicole and Dr. Bal for years, they are absolutely wonderful.

06/28/2024

Practice operates very efficiently. No delays but never rushed either.

06/28/2024

Dr Bal, Nicole, and the entire staff are courteous, friendly, professional and a pleasure to work with.

06/28/2024

Dr. Bal is caring, smart and inspires confidence in her care.

06/25/2024

Nicole is the very best. Friendly, competent and professional.

06/25/2024

Dr Bal has proven to be exceptional in her ability to evaluate and identify and concerns. She is the best.

06/25/2024

Always consistently good.

06/22/2024

Dr. Bal is outstanding, I wouldn't have any other doctor

06/22/2024

Nicole is always extremely helpful and goes the extra mile

06/22/2024

The front desk and the nurse Nicole are very welcoming

06/22/2024

Friendly front desk

06/21/2024

No delays!

06/20/2024

Dr Bal is amazing, and always comes up with creative ways to help with my health concerns. Only sending me to a specialist if she's exhausted everything she can do for me.

06/20/2024

Dr Bal never makes you wait long, yet always makes time to be a great listener.

06/20/2024

Nicole is the best!

06/20/2024

Dr. Bal gives excellent patient care and had great concern.

06/20/2024

She is always so friendly!

06/15/2024

This experience was like I have been coming here for years. They had me feeling so comfortable!

06/15/2024

They were so kind and listened to everything I said.

06/15/2024

Front desk staff are so nice and helpful

06/14/2024

Dr Bal is the very best I'm so glad I found her and have now been with her since I moved here 4 years ago

06/14/2024

PA is always very nice and helpful Desk staff also professional and helpful

06/12/2024

Check in was easy, everyone was pleasant and kind.

06/08/2024

Drew in the lab and Eileen at the front were very kind and put us at ease

06/08/2024

Nicole took the time to explain / inform me as we are new to Arizona and new patients.

06/08/2024

Dr Bal is very informative when helping me determine the best course of action. She is great.

06/08/2024

Dr. Bal educated me when with information about how my cholesterol may be effective by my diabetes. In addition to ways to try and get my blood glucose numbers down.

06/08/2024

What a TEAM! Nice to be treated as a person instead of a number

06/08/2024

A real pleasure to work with Dr Bal and all assistants.

06/08/2024

All the staff was very helpful and friendly.

06/07/2024

Nicole Dr. Bal assistant is amazing. Also she listens with you laugh with you. She's also a great person.

06/07/2024

Pleasant

06/07/2024

Good

06/07/2024

The whole office is amazing. I've never had a problem.

06/07/2024

Pleasant experience

06/07/2024

Excellent as always

06/07/2024

Never a problem

06/07/2024

I have been with a doctor Bal for a few years now have never had a problem with her or the office staff. They are all amazing they make you feel comfortable and Bal is unbelievable takes time with you explains everything and listens to you wouldn't switch her for all in the world.

06/06/2024

I will literally never go to another doctor. Dr. Bal is the kindest, most hard working amazing doctor there is.

06/06/2024

All was great!

06/06/2024

Very satisfied

06/06/2024

Very friendly

06/06/2024

I tell everyone to come to Dr. Bal, she's incredible.

06/04/2024

Dr.Bal is one of the most compassionate, knowledgeable and relatable Dr. I have ever had. She takes the time to listen, collaborate and execute my treatment plan.

06/04/2024

No complaints. Everything was efficient.

06/04/2024

Nicole is amazing, funny and approachable.

06/04/2024

Excellent customer service from start to finish.

05/28/2024

All good

05/26/2024

Dr Bal is amazing

05/25/2024

Dr. Bal is very friendly and accommodating. I'm so glad I switched over to this practice.

05/25/2024

I love this office because of all of the above. No waiting and very courteous, kind people

05/25/2024

Most people hate to go to the doctor and she is the right person to put you at ease. Very friendly

05/25/2024

Nicole is awesome!

05/25/2024

Dr. Bal is the absolute best!!!!

05/23/2024

This visit was organized by Dr Bal to solve blood test issues and concerns about supplement use. I am so grateful for her initiative and concern.

05/23/2024

I have already recommended Dr Bal and all on social media and have received thanks and agreement each time I've done so.

05/23/2024

I was treated with kindness and respect. And I was listened to by Dr. Bal

05/23/2024

I have never had better!

05/23/2024

Online preregistration makes this even easier and faster.

05/23/2024

She's wonderful

05/21/2024

DR BAL ACTUALLY CALLED ME IN EARLIER THAN MY APPOINTMENT TIME.

05/21/2024

EVERYONE WAS VERY POLITE AND PROFESSIONAL

05/21/2024

NICOLE WAS VERY THOROUGH AND POLITE.

05/21/2024

BOTH NICOLE AND DR BAL WERE TERRIFIC.

05/18/2024

Eileen and Nicole deserve a shout out for their outstanding work .

05/18/2024

Great

05/18/2024

This saved me having to reschedule as I needed to stay near bathroom. Went fine.

05/18/2024

I am so glad I found Dr. Bal for my PCP. She always listens to my concerns and provides answers.

05/18/2024

Eileen is a delightful receptionist and always very helpful.

05/17/2024

Good

05/17/2024

We love Dr.Bal and Nicole.

05/17/2024

Dr Bal and Nicole are awesome.

05/16/2024

I have been with this group for some time now and I'm always pleased with the level of care.

05/16/2024

She is always very pleasant.

05/11/2024

Everyone was very pleasurable to me from the receptionists, medical assistant, doctor, to the phlebotomist.

05/11/2024

Nicole is amazing! She is courteous, professional, efficient, caring and listens!

05/11/2024

Again, staff friendly and efficient.

05/11/2024

Everyone friendly and courteous.

05/11/2024

Concern for cleanliness priority.

05/11/2024

All long term Staff recognized me.

05/11/2024

Long term staff work well together.

05/11/2024

Doctor always friendly and knowledgeable.

05/11/2024

Always professional, always care about patients!

05/11/2024

I tell everyone about my awesome physician! My family and friends just do not understand what great service at the entire practice and how I can see my Doctor when I NEED to. If I'm sick I don't have to wait 2 months to be seen. Doctor Bal is #1 in my book. Thank you for allowing her to be service focused and not just focused on $$$$. Very professional.

05/08/2024

Excellent service

05/08/2024

Everything was wonderful

05/07/2024

Nicole is wonderful. She friendly and asks pertinent questions so that Dr. Bal is well informed before she even enters the exam room. When necessary, Nicole follows up with phone calls, making sure she gets messages to you as soon as possible.

05/07/2024

Dr. Bal provides her full attention and always listens carefully to my concerns or questions and recommends one or more courses of action. She is efficient and thorough, but never makes her patients feel as though they have to rush through what they need to discuss.

05/06/2024

I have already recommended Dr. Bal to our daughter because she is wonderful!

05/06/2024

I appreciate everyone who works in this office. Everyone is kind and caring.

05/06/2024

Nicole is wonderful!

05/03/2024

Nicole was (an always is) fantastic!! (No, we are not related)

04/29/2024

Dr Bal has always been good at articulating my results and translating the medical lingo to me. Very good communicator.

04/29/2024

Dr Bal is the best, seriously! She saved my life and has always been very emphatic and attuned to my needs and my family. Thank you Dr Bal.

04/29/2024

The staff is always great

04/25/2024

Dr Bal is awesome! She listens and provides options for issues

04/25/2024

Nichole is the best!!

04/22/2024

Nicole is great. She always works hard to calm me as she knows I am nervous.

04/22/2024

Dr Bal is great.

04/20/2024

The office staff , Nicole & Dr Bal are terrific. Best primary staff ever.

04/20/2024

Excellent visit with all the staff that I worked with love this office

04/20/2024

Refer everyone to them. Already have 3 people who have come over.

04/20/2024

Dr bal's associate is the very best. Discussed everything with me

04/20/2024

I love having Dr bal and her staff taking care of me. My father was a doctor so I my health care growing up was the best. Glad I have Dr Bal and her staff

04/20/2024

All f the staff was very professional, courteous and kind

04/20/2024

Dr Bal is wonderful. I would highly recommend her

04/17/2024

All the staff was great! The blood draw gentlemen even delayed his lunch to get me...very thoughtful and appreciated it!

04/15/2024

Good

04/15/2024

Excellent

04/15/2024

Always on time and professional

04/15/2024

Dr Bal is wonderful

04/14/2024

Dr Bal is probably the best doctor that I've ever had. She is a gem. Her ability to listen, provide feedback, and her responsiveness when asking questions is outstanding.

04/14/2024

Eileen in front office is outstanding.

04/13/2024

Dr Bal is very compassionate and really listens carefully

04/13/2024

Nicole is fantastic

04/09/2024

Staff were amazing

04/08/2024

No delays. I was seen right on time

04/06/2024

It was a great experience. Dr. Bal is very friendly and easy to communicate with.

04/05/2024

Excellent

04/04/2024

They are truly the best and I would recommend them highly to all my friends and family.

04/04/2024

All A+

04/04/2024

Dr. Ball is always on time and explains thoroughly all my concerns. Should treat you like family and definitely cares about your well-being. She really is incredible.

04/04/2024

Dr. Ball is incredibly amazing and her entire staff, especially Nicole and Bree and Drew are always knowledgeable, professional, and easy to understand.

04/04/2024

Easy check-in, and always informed pug your wait status.

04/04/2024

Nicole takes care of everything and so well.

04/03/2024

I'm very happy with my doctor and her staff.

04/03/2024

Great team at this office.

04/03/2024

I got in early.

04/03/2024

Great doctor

04/03/2024

Great nurse

03/31/2024

Very nice staff

03/31/2024

Nicole was excellent.

03/30/2024

No delays!

03/30/2024

Especially nice staff!

03/29/2024

Nicole is great

03/29/2024

Good experience

03/29/2024

Great front office staff

03/28/2024

Excellent

03/24/2024

Great service

03/22/2024

Dr Bal is always through. I have never felt rushed in the office.

03/22/2024

Nichole is always wonderful. She is friendly and listens to my concerns. She informs Dr Bal of my concerns

03/22/2024

Always a pleasant experience coming to the office. Reception is always friendly and helpful.

03/22/2024

I have never had to wait long in the waiting room or exam room.

03/15/2024

Great!

03/13/2024

I recently switched to Dr Bals and have been impressed with her bedside manner and thoroughness.

03/13/2024

Dr Bal has shown an exceptional dedication to being very thorough and has demonstrate a willingness to fully understanding all aspects of my care. Could not be happier.

03/13/2024

Nicole Dr Bals MA is outstanding. Friendly, professional and extremely competent. Could not ask for better treatment. Keep up the good Nicole

03/10/2024

Nichole makes you feel so at ease. Upbeat, kind and caring. She is a great way to start a doctors appointment.

03/10/2024

Love this office! Everyone is so kind, caring and friendly. Very respectful of scheduled appointment time too.

03/10/2024

There were no delays. I was in and out in less than an hour. That included the Dr. Scheduled time and blood draw.

03/10/2024

I have already recommended Dr. Bal to many of my friends. It took me three years to find someone that I trust and feel comfortable talking to her about anything. She is wonderful!!

03/10/2024

I have already recommended Dr. Bal to many of my friends.

03/08/2024

Dr. Bal is emphatic, professional and easy to talk to about health concerns.

03/08/2024

Since I pre register the process is seamless.

03/08/2024

Nicole is always pleasant and professional.

03/08/2024

The team is always polite and professional.

03/08/2024

The team goes out of their way to help.

03/08/2024

Always professional.

03/07/2024

All staff is great, friendly, informative, and pleasant.

03/05/2024

Top shelf here !!

03/03/2024

Dr. Bal has been such an excellent primary care physician! She is the perfect balance of medical skill/knowledge, efficiency, and genuine care and concern for you as a person. I always feel seen, heard, and understood when in her presence.

03/02/2024

Dr. Bal has been excellent. She listens, explains clearly, and we work through options together. I always feel well cared for.

03/02/2024

Staff is very friendly

03/02/2024

My time is used effectively which I greatly appreciate.

03/02/2024

I love Dr Bal she listens and answers all my questions

03/02/2024

I have recommended her to some of my friends

03/02/2024

Dr. Bal and her staff are wonderful

02/28/2024

Nicole is awesome!

02/28/2024

Dr. Bal is simply the BEST! She recently took more time than ever expected to deliver some difficult news to my husband and I. She took her time explaining things and answering our questions. We trust her expertise and referrals 100%. It is so nice to have a doctor like Dr. Bal.Nicole is also amazing and always makes us feel good no matter the situation.

02/28/2024

There is not another doctor around like Dr. Bal! She is professional, thorough, and direct. Her communication skills are clear and delivered with care. She's the best! Our entire immediate family and extended family loves her! We have recommended Dr. Bal to several family and friends over the years.

02/27/2024

Been seeing dr Bal for 8 yrs I'm very happy with her, she is personable and knoelrdgrable

02/27/2024

Nicole is on top of her service!

02/27/2024

I'm very happy with Dr Bal and Nicole !

02/27/2024

Never have to wait for to long

02/24/2024

Excellent

02/24/2024

I am very satisfied

02/22/2024

Good experience

02/22/2024

Great staff

02/21/2024

Bri and Eileen at reception are friendly and professional with bright smiles.

02/21/2024

Dr Bal is very competent and reassuring.

02/20/2024

Very enjoyable and courteous staff.

02/19/2024

I have already referred two people to Dr Bal .

02/19/2024

Have found this practice very professional and caring

02/19/2024

I heard about Dr Bal from a neighbor in my community. So I already knew what a knowledgeable and caring Physician she was. From my previous appointment with Dr Bal, she listened to what my concerns were and helped me set up a plan that worked for me to reach my goals. At this appointment she confirmed that the plan she set up for me worked and shared what I needed to do to continue in the right direction. She is a great listener and works well with those things important to me. I am very satisfied with my association with Dr Bal.

02/19/2024

Dr Bal's nurse is very professional. This appointment was to find out if from my blood (lab) work that things I had been doing to improve my blood work numbers worked. When Dr Bal's nurse checked my weight and blood pressure she was excited about how well I had done. She was aware of my health focus and she made me feel really good about my progress. She shared that she could tell how hard I had worked to reach my goals.

02/17/2024

Scheduling was helpful in getting me to speak with someone about my sore throat. The office returned the call and walked me through scheduling the virtual visit.

02/17/2024

The nurse assistant returned my call in a timely manor and was very caring and carefully explained what I was supposed to do. The perscription was called In immediately and ready for pick-up within the hour.

02/16/2024

Dr Bal is always on time

02/15/2024

Always Good

02/15/2024

Always good with Nicole

02/14/2024

Very attentive to my needs! I can't say enough good things about her!

02/14/2024

Excellent front office staff, Medical Assistant Nicole, and Dr. Bal is simply amazing.

02/14/2024

Excellent

02/14/2024

This is the best office

02/14/2024

MA Nicole is the best

02/14/2024

She is great!

02/14/2024

I have been seeing Dr. Bal for years and she has been the best doctor I have ever had. Her partner Dr. Ryder and her are an amazing team and they got me in right away and essentially saved my life referring me to breast cancer diagnosis. Always listen and staff and MA Nicole are caring and responsive always.

02/14/2024

Dr. BAL is incredible. She is smart, caring and professional. She really listens and cares. I can't say enough complimentary things about her care. I trust that she has my best interest at heart when making medical decisions on my behalf.

02/14/2024

Everyone is very courteous.

02/14/2024

I am very happy with how smooth everything always is.

02/14/2024

Nicole is awesome, always, warm and welcoming.

02/10/2024

Love Dr Bal

02/09/2024

Dr. Bal's nurse,, Nicole is amazing, always friendly and informative

02/09/2024

I am so happy with Dr. Bal, she is always quick with e mail responses, does a great job with follow ups. I feel very lucky to have her as my doctor.

02/09/2024

I have recommended dr bal to several of my friends. They all became her patients. She listensshe cares

02/09/2024

Never wait long!

02/09/2024

Nicole is wonderful

02/04/2024

Greeted by friendly, efficient, helpful staff. Very nice office.

02/04/2024

Couldn't have been done any better!

02/03/2024

Dr. Bal is so wonderful, caring & compassionate. I have so much confidence in her and her practice.

02/03/2024

Nicole was wonderful! Knowledgeable, thorough and very kind.

01/31/2024

Dr. Bal is simply amazing! I feel like she genuinely cares and takes the time to answer my questions. Her nurse is also spectacular they are definitely a great duo

01/31/2024

The nurse is amazing!

01/31/2024

Dr. Bal and Nicole are stellar examples of high quality customer service AND health care. They are always looking after the patient's health cares and our daily lives that connect to good health. They are both always though, clear with explanations, and examples of high quality, supportive professionals. I'm very lucky and happy to be a patient.

01/29/2024

Dr. Bal is a caring, professional provider. I really appreciate her!

01/29/2024

Don't forget Drew the phlebotomist. He is a blood wizard! He is kinda, comforting and professional. I can be a hard draw and he always does it with ease and as painless as possible. I really appreciate him!

01/27/2024

Scheduling an appointment has always been and continues to be very easy.

01/27/2024

Nicole and Dr. Bal have always made me feel welcome and my health concerns were theirs.

01/27/2024

I recommend Heatherann Bal to anyone asking about a new doctor.

01/27/2024

Nicole is awesome!

01/27/2024

Dr. Bal continues to exceed any and all expectations.

01/27/2024

Again, Nicole and Dr. Bal make each visit exceptional.

01/26/2024

Dr Bal is phenomenal! Recommend her often to others. She is caring, friendly, listens and I completely trust her. Best Dr I've ever had. So thankful for her!

01/26/2024

Nicole is the best! I haven't been in the office myself that many times over the past 6years, but every time I am, I feel important and known.

01/26/2024

I have recommended Dr Bal to others several times

01/25/2024

I was thankful Dr Bal's nurse noticed there was a question with my insurance and checked with staff about it. Very attentive and thorough.

01/25/2024

Dr Bal, her nurse and staff were very professional and caring.

01/25/2024

Dr Bal is professional attentive and caring.

01/25/2024

The staff are professional attentive pleasant and caring

01/24/2024

Dr. Bal is an excellent physician. She takes the time to listen, asks pertinent questions and then offers suggestions or treatment.

01/24/2024

Nicole took good notes so that when Dr. Bl came in she was aware of the issues I wanted to discuss.

01/24/2024

I have never had anything negative come from my visits to Dr Bal's

01/24/2024

No bad experiences

01/24/2024

It's all good

01/22/2024

I feel safe

01/22/2024

Simply the best

01/22/2024

Highly recommended

01/22/2024

Very quick and easy

01/22/2024

I love this doctor and staffing.

01/22/2024

Friendly and professional

01/21/2024

Appointment schedule is done by apointment center - the lady that did it was very insolent

01/20/2024

Staff was very kind and professional

01/18/2024

The nurse was great.

01/18/2024

Dr. Bal was wonderful. I waited over 4 months to get an appointment with her and it was worth it. She seems very caring and took the time to listen to me. I am very happy she is my new primary.

01/14/2024

Dr. Bal listens carefully and is very knowledgeable about my conditions. I felt heard and understood.

01/14/2024

Employees were polite and efficient.Dr. Bal spent plenty of time with me and asked if I had any more questions as we wrapped up the appointment.

01/14/2024

I arrived 10 minutes early so wait time in waiting room should reflect that. I would say I waited less than 5 minutes after my apt time in waiting room

01/14/2024

Denise was very cordial and attentive.

01/14/2024

I'm pleased to be a new patient at Abrazo.

01/13/2024

Dr Bal is wonderful! She never rushes and always completely covers all my concerns!!

01/12/2024

Dr Bal is wonderful. She listens and looks at you when you speak. She has a lot of compassion lacking in many drs today.

01/12/2024

I have always been treated very well at this practice. Everyone has been courteous and kind.

01/12/2024

Nicole is great

01/11/2024

Very friendly

01/11/2024

Well run practice

01/11/2024

Good follow up on question left in portal.

01/11/2024

Very efficient and well run practice.

01/08/2024

I'm always impressed when Dr says let's try a change in Rx to see if that helps your issues.

01/08/2024

Very friendly and professional

12/30/2023

Dr Bal is the best. You are lucky to have her at Abrazo.

12/29/2023

I am extremely happy with my whole experience

12/29/2023

The staff is extremely nice

12/28/2023

Excellent service. Very impressed for All care given by My Doctor Bal and Nicole Assistant .

12/28/2023

Excellent !

12/28/2023

Already recommending my families to Dr Bal . Good experience Always with my Doctor Bal .

12/28/2023

Good.

12/28/2023

Definitely recommending to others .

12/28/2023

Excellent experience All My visit to See Dr Bal.

12/25/2023

Love Dr Bal. Very caring and thoughtful.

12/22/2023

Dr. Bal always makes me feel like she cares about my well being.

12/22/2023

Eileen is always so pleasant and caring.

12/22/2023

Love the services & my Dr & all the help

12/22/2023

All was so great

12/22/2023

Nicole is fantastic/

12/22/2023

Nicole is excellent

12/18/2023

I would and I have referred Dr. Ball to others.

12/18/2023

Dr. Ball and Nicole work very well together.

12/18/2023

Dr. Ball listens and address every concern of the patient.

12/18/2023

Dr. Ball is the best doctor ever.

12/17/2023

I have great confidence in Dr Bal & appreciate her care & concern for getting me my new CPAP supplies

12/17/2023

Nicole is great! Attentive & friendly...

12/14/2023

All good

12/14/2023

Nice staff. Runs very smoothly.

12/14/2023

Dr. Bal is great

12/14/2023

Nicole is great

12/13/2023

I love this office, I hope to never need to go to another. Everyone is so friendly and I feel comfortable here.

12/09/2023

Staff was exceptional. Eileen was more than accommodating. Went above and beyond to work in blood work that wasn't scheduled.

12/08/2023

Dr Bal is an exceptionally goodPhysician. She is always very attentive, polite and throughly explains her findings and thoughts.

12/08/2023

Nicole is always very professional and polite. She is just great!

12/08/2023

Excellent practice!!

12/06/2023

Excellent!

12/06/2023

Great experience!

12/02/2023

I'm so happy to have Eileen at the front desk, Nicole my MA, and Dr. Heatherann Bal as my physician.

12/02/2023

Dr. Bal has always and continues to provide exemplary medical and personal help

12/02/2023

Dr. Bal took time to answer my questions and to address my concerns. She was very friendly, personable, and professional. I have the utmost confidence in her ability as a physician and feel like she cares about me and her other patients. I have already recommended her to a family member.

12/02/2023

Nurse/assistant was friendly and professional.

12/02/2023

Every phase of the appointment moved quickly and smoothly.

12/02/2023

Staff worked together well, including getting lab work done.

12/02/2023

Registration person is very nice, friendly, and professional.

12/01/2023

It wasn't the normal nurse assistant. The regular one is excellant.

12/01/2023

She is the best and most conscientious doctor I have ever had. I am 82years old and have had many!

12/01/2023

I missed seeing Nicole on my visit but the new assistant I worked with was very kind. I didn't catch her name.

12/01/2023

Always! I've referred my husband and best friend to see Dr Bal and will always sing her praises. She definitely makes me proud as a fellow MWU alum.

12/01/2023

Very friendly and helpful!

12/01/2023

I love Dr Bal and drive over 45 minutes each way for my appointments with her. I refuse to go to anyone else if I don't need to. She is so kind and caring and without her help, I wouldn't be half as healthy as I am. I am so appreciative of her and her care.

11/30/2023

Dr bal was outstanding, professional and took time to understand my medical questions.

11/30/2023

Great customer service

11/18/2023

Love Dr Bal

11/18/2023

Always a pleasure to see Nicole

11/15/2023

Good

11/15/2023

Outstanding

11/15/2023

I have recommended DrBal to everyone.

11/15/2023

Eileen is AWESOME! She is a true gift to your practice.

11/15/2023

Outstanding professional expertise always

11/15/2023

I switched to Dr. Bal after being with my now retired IM doctor for many years. Dr. Bal is terrific. I was worried I wouldn't find an IM as good as my previous one, but so far so great.

11/15/2023

Outstanding experience

11/12/2023

Dr Bal has always been pleasant, helpful and caring. She takes the appropriate amount of time with me.

11/12/2023

Nicole is always pleasant and takes the time to acknowledge me as an individual

11/12/2023

Eileen is great!! She is always helpful and pleasant

11/11/2023

I have recommended De Bal to several others

11/11/2023

Always very accommodating and helpful

11/11/2023

Dr Bal is one of the kindest and caring doctors I have ever had. A true profession. I trust her opinion. She goes the extra mile to take care of you as a person. So glad I have her to handle my medical issues

11/11/2023

Very helpful

11/10/2023

Dr Bal is the best!

11/10/2023

Awesome as usual!

11/10/2023

Nicole is super!

11/10/2023

I'm happy with ABRAZO Medical Group .

11/06/2023

Not only do I appreciate the care I get, I also appreciate the caring I receive.

11/06/2023

Nicole is always kind and caring.

11/06/2023

I have complete confidence in this office.

11/06/2023

I had no wait time.

11/06/2023

I couldn't be happier.

11/06/2023

Dr. Bal is an excellent doctor and her nurse Nicole is always kind and helpful. I'm grateful to have both of them as caregivers. The front office is always professional and helpful.

11/04/2023

Dr. Bal is a fabulous provider. She really listens to you and tries to figure out how to help you. She never gives up. She truly cares for her patients. I love that I can go in the room, and when she comes in, she always looks at me and not just at her computer, I know I get her full attention. That is very hard to come by. I have seen Dr. Bal for a very long time now and I will follow her wherever she goes if she ever leaves.

11/03/2023

Dr. Bal is such a good listener. I never feel rushed or overlooked and I always have time to explain whatever is happening with my body. Dr. Bal always explains what tests she is ordering and why so that I'm never in the dark about anything.

11/03/2023

Nicole is professional, proficient, and very personable.

11/01/2023

The front desk personnel were even willing to help me figure out my patient portal access

10/30/2023

Great experience all around!

10/30/2023

Love Dr. Bal!!

10/30/2023

She's fantastic!

10/30/2023

Love this place!

10/30/2023

Great experience!

10/29/2023

Nicole is great every time I go there. Friendly, and tries to help me relax for blood pressure check.

10/29/2023

Whenever I send a message to Dr Bal via portal in the evening, she always responds promptly early the next morning. That's encouraging.

10/29/2023

Got a text with link to check in which I completed before I arrived. So, when I got there, all I had to do was sign in

10/29/2023

I realize I keep putting 5's in all categories, but that's truly how I feel. Dr Bal takes the time, listens, and I feel we are a team with my health.

10/29/2023

These appear to be good

10/29/2023

Nicole is sweet and professional

10/29/2023

The entire team is great very helpful

10/29/2023

Heatherann Bal is the best have already referred 2 people

10/29/2023

Portal is easy to use. Staff is friendly.

10/26/2023

Took some time to get the appointment dr on vacation.

10/26/2023

Great efficiency and understanding my co concerns.

10/26/2023

Good experience very professional

10/26/2023

Very friendly and positive

10/26/2023

Very clean office

10/23/2023

Great appointment went really well.

10/23/2023

Excellent doctor very patient, caring and thorough.

10/21/2023

Dr. Bal is exemplary in her care and concern!

10/21/2023

Nicole is the BEST?

10/19/2023

Dr Bal is a very caring Dr & really listens to what I have to say. Always a good experience when I see her.

10/19/2023

Nicole is very pleasant and professional and helps me feelAt ease

10/19/2023

The male who drew my blood was very kind, gentle and friendly

10/19/2023

Great experience

10/19/2023

Dr Bal's nurse is always kind and helpful

10/19/2023

Everyone is very polite and professional

10/19/2023

I refer Dr. Bal whenever I canI like and trust her

10/19/2023

Dr Bal is amazing. Highly recommend her to others

10/19/2023

The front desk person I had was so nice

10/19/2023

Very pleasant experience

10/14/2023

I have always had excellent attention and kindness from this practice

10/13/2023

Dr. Bal is an outstanding GP.

10/13/2023

Nicole is always cheerful and easy to talk to.

10/11/2023

Office was very clean,great experience

10/11/2023

Dr an staff are great

10/07/2023

Loved her !!!!

10/07/2023

A virtual visit is not easy for someone with no computer savvy. The whole office tried repeatedly to help me through it and it eventually worked. They deserve an excellent, I'm the one who gets the fair

10/07/2023

She is a popular doctor.,,and I see why

10/07/2023

Staff was courteous and welcoming.

10/07/2023

Nicole was friendly and helpful.

10/07/2023

Dr. Bal was very thorough, professional and friendly.

10/06/2023

Love Nichole she is always in a great mood and listens.

10/06/2023

Dr. Bal is fantastic. I've been seeing her for about four years now. She listens and communicates very well. What I really like is that she comes in prepared. She has already reviewed blood work results etc. She responses quickly to emails as well. She is the best!!!

10/04/2023

No delays

10/04/2023

Very friendly and helpful staff.

10/04/2023

Dr Bal definitely knows her profession.

10/04/2023

She is very tuned in as well as Dr Bal

10/03/2023

I cannot speak highly enough of Dr. Bal. She listens to my concerns, offers suggestions and provides the followup I need. Her assistant Nicole is also great to work with.

10/02/2023

There were no major delays

09/29/2023

I have never had a bad experience in Dr Bal's office

09/29/2023

The "BEST" doctor and facility I have been to.

09/29/2023

Dr. Bal is the "BEST!"

09/29/2023

No bad experiences

09/29/2023

Nicole is very good

09/27/2023

Very efficient

09/27/2023

I love everything about Dr. Bal and the treatment she provided. She is approachable, knowledgeable and experienced at what she does. I can't say enough wonderful things about her. This is the 1st time I have ever looked forward to a Dr appointment.

09/27/2023

Nicole is amazing! And great st her job.

09/27/2023

Excellent customer service

09/26/2023

Good

09/24/2023

Always amazing and efficient

09/23/2023

Dr Bal was listening and following along with my comments and replied accordingly so that I knew this.

09/23/2023

I thought this was a very good nurse who knew what she needed to do and got it done right away.

09/23/2023

Everyone was very helpful and were able to answer my questions.

09/23/2023

I felt safe and well cared for while there.

09/22/2023

Office staff is very pleasant and efficient, nurse Nicole and Dr. Bal are absolutely the best.

09/22/2023

Dr. Bal is the best PCP I've ever had. I have the utmost confidence in her skills and she has stellar interpersonal skills. I trust her judgement and advice.

09/22/2023

Nicole is wonderful. I've been a patient for six years and she is wonderful. Very knowledgeable and great interpersonal skills.

09/22/2023

Excellent clinic.

09/21/2023

Dr Bal is a wonderful Doctor she is compassionate and a pleasure to work with

09/20/2023

Dr Bal is amazing. She is attentive and listens. I would decimeter over and over again

09/20/2023

Dr Bal has exceeded my expectations. I am always impressed with a dr who actually listens. Her response time is fantastic.

09/20/2023

Dr Bal was available same day which I understand isn't always possible but I appreciated her flexibility and her concern for my health

09/20/2023

I have already referred Dr Bal to a few friends

09/15/2023

All good

09/15/2023

Nicole was great

09/13/2023

Always wonderful!

09/13/2023

Dr.Bal & staff are the best in my opinion.

09/10/2023

Recommendations for your practice have already been shared on several occasions.

09/10/2023

The entire medical staff have been pleasant, efficient & professional without a single exception, I've not had one negative experience yet & therefore do not have anything but high compliments re. Dr. Bal & her entire staff to share with anyone interested.

09/08/2023

All was good

09/08/2023

Very good experience

09/08/2023

Dr Bal is VERY good and listens to me, answers my questions.

09/08/2023

Service dog is a great idea

09/08/2023

Loved the whole experience

09/08/2023

Counter staff are the best

09/05/2023

Everyone was very pleasant and even remembered my name when I had to schedule another appointment.

09/05/2023

I recently switched primary care doctors due to issues at my last doctor's office. This experience, a preliminary visit and a well-check visit, were great. Dr. Bal ordered a scan because she was concerned about a visit I had in 2019 with a vein physician that no one else seemed concerned about. I didn't feel rushed in either visit. I had to had some blood work and the gentleman who took my blood was fantastic; he was able to find a vein that had scar tissue over, and get enough blood without any pain or bruising in less than 5 minutes - and I had not had a lot of water at home since I was unaware I would have blood work done...

09/04/2023

Great doctor and staff!

09/04/2023

Great staff and providers

09/04/2023

Was pleased with Heatherann's thoroughness and demeanor.

08/31/2023

Dr. Bal's nurse has always been very helpful and kind. I wish I could remember her name. She is so nice.

08/31/2023

All of the staff have always been very helpful and courteous.

08/31/2023

Very pleased with the amount of time my appointment took. But I still felt as though Dr. Bal was attentive. I could tell she was really paying attention to me and not just rushing through her appointment.

08/30/2023

So grateful for Dr Bal. I feel very fortunate to have her as a doc

08/30/2023

Good

08/30/2023

I also had my blood drawn and the phlebotomist was kind and very very good at drawing blood without multiple needle sticks and zero pain. I'm very appreciative. Love the pictures of the cats!!!

08/30/2023

Dr Bal's med assistant is always great. Love her

08/30/2023

Front Office staff were friendly and welcoming

08/29/2023

The assistant is always super friendly, and a very good listener.

08/29/2023

Dr Bal is amazing! She is so friendly, a great listener, knowledgeable, and she takes the time you need to go over everything thoroughly. I very highly recommend her!

08/29/2023

All staff in registration area are very friendly and helpful.

08/26/2023

No problems

08/26/2023

Covered my concerns, explainsed things I asked about, listened to me, included me in decisions.

08/26/2023

It all went smoothly an efficiently. They were kind and friendly I thought.

08/26/2023

Friendly, asked how I was, answered my questions.

08/26/2023

I was pleased with the care I received.

08/26/2023

Went smoothly, friendly

08/25/2023

Dr. Bal never makes me feel rushed. She is responsive to my concerns and addresses them in an amazing way.

08/25/2023

Dr Bal listens. She makes me feel comfortable in talking to her about issues. She shows respect and provides the best options.

08/25/2023

Always treated like we are one of Dr Bal's first patients. Nicole, and Dr Bal remember us and our issues and family. They've taken the the time to listen and care.

08/25/2023

Nicole is amazing!!!

08/25/2023

Nicole is fabulous!

08/18/2023

Very nice office, great staff, near my home.

08/17/2023

Dr Bal takes her time in understanding my issues and answering my questions.

08/17/2023

Great experience; Dr. Bal listened to me and talked about next steps.

08/15/2023

Great as always

07/16/2023

The BEST

07/14/2023

Dr. Bal and the staff at Abrazo are by far the best doctor and staff I've been encountered. I'm grateful a neighbor told me about Dr. Bal.

07/10/2023

I'm so happy Dr. Bal was able to see me. She is so knowledgeable and has the utmost of concern and care for my well-being, and answered all my questions to perfection.

07/10/2023

I was able to do my bloodwork the same visit, and the results were back the next day or in a couple of days.

07/10/2023

For the first time seeing me, I am surprised that I was in and out of there in no time at all.

07/10/2023

Front desk ladies are very friendly , pleasantly pleased having older women ith respect and efficiency.

07/09/2023

Dr. Bal is awesomely AWESOME!!! I haven't had one bad experience since Dr. Bal became my PCP over three (3) years ago.

07/09/2023

Excellent

07/09/2023

I just love this facility, staff & Dr. Bal. I always feel valued as a patient here.

07/09/2023

Nicole is AWESOME! Always friendly, courteous, and has a terrific sense of humor.

07/09/2023

Nicole Is the BEST!

07/09/2023

Dr. Bal is not only my PCP but my wife's PCP as well. My Sister-in-Law also is a patient at Abrazo Medical Group North Peoria, but sees Dr. Ghattas. Both are DO's which is what we wanted.

07/09/2023

Very satisfied with Dr Bal and her staff.

07/09/2023

I didn't have any problems, so question #2 is N.A.

07/09/2023

Just keep doing what you're doing!

07/09/2023

No problems or concerns.

07/09/2023

Excellent in all areas.

07/07/2023

Best staff and Doctor I've ever had!

06/15/2023

Dr. Bal is very accessible and follows up with any questions or concerns you might have.

06/15/2023

Nicole is excellent liaison for Dr. Bal. They make a great team.

06/15/2023

Dr. Bal is extremely attentive and listens to your every concern.

06/15/2023

Dr. Bal has my total trust for any concern or problem I might have. She is exemplary in her medical knowledge and also in how she makes you feel like you are important to her. She is really special in how she engages with you on a very personal level.

06/07/2023

Excellent

06/07/2023

She is the first Dr I've had 100% confidence in, always takes time and explains things, so easy to talk to

06/07/2023

Excellent as always

06/07/2023

Never have any concerns

06/07/2023

Will and have recommended Dr Bal to family & friends

06/07/2023

Just as nice as the Dr, always makes you feel relaxed

06/02/2023

All good

06/02/2023

I was very impressed by the staff! They were all very friendly

06/02/2023

Was a great experience. Very thoughtful and friendly.

06/02/2023

I saw Dr Heatherann Bal. She was wonderful. I had been going to another doctors office for about 10 years and never even saw the doctor, only the PA. Dr. Bal addressed things right away. It was such a great experience after my last doctor.

05/27/2023

Awesome

05/27/2023

You have an awesome staff

05/25/2023

Nicole is amazing! She is friendly and sensitive to her patient's needs.

05/25/2023

Dr. Bal goes out of her way to make me feel comfortable. She is kind and patient.

05/19/2023

I love Dr. Bal and her office staff. They are caring, friendly and do their best to welcome their patients.

05/19/2023

The staff doesn't make you feel rushed. Dr. Ball listens to her patients and she answers questions.

05/18/2023

Very caring, professional and knowledgeable

05/18/2023

Dr Bal is the Best

05/17/2023

Good experience

05/17/2023

Great Doctor, Great visit

05/15/2023

Dr Heatherann Bal is outstanding! I had found her for my frail mom 4 yrs ago & she showed her kindness & compassion & provided her with the utmost care before she passed away !I always said to myself I need to switch drs & use Dr Bal as my PCP & It took me 4 years to finally come to my senses & switch! And now she has shown me the same quality care as my mom! She is so wonderful..listens to you & your concerns & then guides you as what you need to do to take good care of yourself! She is exceptional!!! Goes above & beyond!

05/15/2023

I've already switched one of my daughters to Dr Bal & I've told my youngest as well...she is an RN & I know she will love Dr Bal too! And I would refer her to anyone else looking for a PCP!

05/14/2023

Excellent

05/14/2023

I am happy and confident with Dr. Bal's care and expertise in managing my health. The entire staff I have experienced prompt efficiency in follow-ups and scheduling services for me.

05/14/2023

Drew was amazing!

05/14/2023

The ladies upfront are always so nice

05/14/2023

Recommended to all my neighbors and friends.

05/12/2023

Dr Bal works with you rather than following just standard of care, individualizing treatment options.

05/12/2023

Nicole is compassionate and competent

05/11/2023

My very first visit with Dr. Bal, but was extremely impressed with her and happy I transferred my care to this office

05/11/2023

Very smooth running process

05/06/2023

Everyone is very kind and helpful. We've been going to this clinic for 10 years and we think of the staff as friends.

05/06/2023

Excellent!

05/06/2023

Dr. Ball has helped me to feel much better. She has given me confidence and peace regarding my health. I appreciate her very much.

05/06/2023

I always appreciate the care my family and I receive at this office.

05/05/2023

Excellent experience! Dr. Bal was highly recommended, I know why! Great staff!

05/03/2023

Nicole and Dr. Bal are amazing I recommend her to everyone who is looking for a PCP.

04/29/2023

Nicole is very friendly

04/28/2023

Heatherann Bal is the best PCP I have ever encountered

04/28/2023

Always excellent

04/28/2023

Nicole is top notch

04/27/2023

Love Nicole

04/27/2023

Dr Bal is very knowledgeable and covers all my issues, gets updated on developments.I give her an A plus rating! Nicole is also wonderful! I met Drew the phlebotomist who was extremely caring and easily did my blood draw. Front office is also very pleasant!

04/26/2023

I have always had exceptional service from the staff and doctor. They always smile and listen to what I have to say

04/26/2023

Nicole is always pleasant, listens and very profesional

04/22/2023

We love Dr. Bal! She has been a wonderful doctor for our whole family.

04/22/2023

We love Nicole!!

04/21/2023

Dr Heatherann Bal is caring, professional and a physician that takes care of her patients.

04/21/2023

All staff is exceptionalProfessionalPleasant

04/21/2023

Nicole is a pleasure to work with

04/20/2023

It was quick, in and out.

04/20/2023

Very professional and friendly.

04/20/2023

Excellent stuff

04/20/2023

She's the best doctor.

04/17/2023

Nicole is awesome! She deserves a raise. She always follows up and remembers everything from past visits. When one of us came down with Covid, she provided direction on how to keep others safe and what to do if it spread in our home. She is truly a caring health provider.

04/17/2023

Nicole and Dr Bal are probably the best assistant/doctor combination I have ever had in all my years of seeing Doctors. They communicate and educate and truly care about their patients. They both deserve acknowledgment and accolades for their outstanding commitment to their patients.

04/16/2023

Dr Bal is very attentive and knowledgeable. She is great at listening to a problem and discussing options for treatment

04/16/2023

Dr. Bal was fantastic. Everything I would hope to find in a Primary care provider. She was personable, knowledgeable, and addressed all concerns.

04/16/2023

Best primary care experience I've had in many years. I usually avoid Dr visits unless something is very wrong but I am actually looking forward to returning to this clinic and specifically Dr. Bal for annual checkups in addition to illness or injury.

04/16/2023

Very friendly and helpful front desk staff.

04/16/2023

Nicole is awesome! Very friendly and informative

04/15/2023

Dr. Bal has helped me immensely on my health care journey and continues to do so. She's a wonderful physician.

04/15/2023

The receptionist, Eileen, is always very helpful and friendly.

04/14/2023

Dr Bal is great. I'm so glad she is my doctor.Her concern and caring for me is exceptional!

04/14/2023

I feel very comfortable in the care I'm receiving from Dr Bal and staff

04/14/2023

Nicole is great - she's efficient and is caring and concerned

04/14/2023

On line registration helps speed things along

04/14/2023

Front office staff good -

04/10/2023

We have recommended Dr. Bal to many of our friends and family, and they are very satisfied with her.

04/07/2023

Dr. Bal is the best primary care physician I have ever seen. She listens and cares.

04/07/2023

Nurse Nicole is very personable.

04/07/2023

Dr. Bal listens and gives back good feedback.

04/07/2023

Dr Ball is excellent!

04/05/2023

Eileen, Nichole, and Dr Bal are always friendly and helpful.

04/02/2023

She was very friendly, great listener, and seemed knowledgeable.

04/02/2023

Very friendly and helpful

04/02/2023

Very friendly and helpful staff

04/01/2023

Staff at front desk very helpful.love Dr bal and Nicole live the portal love Abrazo

04/01/2023

Dr Bal was amazing! She listened and never made me feel rushed. She was extremely knowledgeable and I'm so thankful to have her as my new PCP.

04/01/2023

Even discussed medicare options thanks

04/01/2023

Love Nicole always very kind and funny

04/01/2023

Everyone has a great attitude. It was a breath of fresh air.

04/01/2023

Very impressed with this office. Everyone was very friendly.

04/01/2023

Dr Bal and staff are the best I've ever had! They get it!

04/01/2023

The front office was friendly and welcoming.

04/01/2023

No bad experiences.

04/01/2023

Good experience.

04/01/2023

Dr Bal is wonderful. She really takes her time with you and is there to give you the care you came in for. I have recommended many friends to go to her. They love her as I do. Thank you, Dr Bal.

03/31/2023

As always excellent care by Dr. Bal and her entire staff. Needed a few extra minutes with her and she was so understanding with genuine concern. She's the best!!!!

03/31/2023

Awesome!!

03/31/2023

Always would recommend Dr Bal!!

03/29/2023

Both Dr Bal and Nicole were and are always very professional and explain everything so I can understand. I would recommend them to anyone

03/29/2023

Extremely pleased with the entire visit.

03/29/2023

Nicole was as always extremely friendly and professional

03/29/2023

Great service

03/29/2023

Very good experience.

03/23/2023

Dr Bal was awesome and am glad I'm going to her

03/21/2023

I have already recommended Dr. Bal to my sister.

03/21/2023

The ladies at the counter were very friendly and helpful.

03/21/2023

Good experience

03/21/2023

Very satisfied,

03/18/2023

Very friendly staff

03/18/2023

My granddaughter sees the same care provider and my daughter is having her first consult with this care provider because I am so satisfied with my choice to leave the practice I had been seeing and choosing to join Abrazo.

03/18/2023

As stated I have already recommended them. I chose this practice because of my son, daughter-in-law and said granddaughter already seeing one of the providers in the group. My son-in-law has also started seeing a provider in this group. It has become a family affair.

03/18/2023

Dr Bal and Nicole and Nicole are the best!!!

03/17/2023

All good. Kind. Professional

03/16/2023

Great

03/16/2023

All wonderful!

03/15/2023

Always a pleasure to visit Dr. Bal's office. Such pleasant front desk staff and her nurse Nicole is a gem.

03/15/2023

Love Nicole

03/15/2023

I have recommended Dr. Bal to all my family.

02/24/2023

Love Dr. Bal

02/21/2023

Dr Bal is very knowledgeable and listening to my concerns.

02/20/2023

I felt like Dr. Bal was thorough and asked a lot of questions. She is very personable.

02/19/2023

I love Dr. Bal! She is the best physician I have I had in years. She is competent, thorough, prompt in her responses, friendly and compassionate!

02/16/2023

There were no delays

02/15/2023

Dr Bal is a wonderful, courteous and kind doctor Listens to your questions and answers with complete explanations

02/15/2023

There for yearly exam and requested ear washNo problem-done right away, rather then another appointment

02/15/2023

Great job

02/15/2023

They knew that I needed a referral and took care of it right away

02/15/2023

Wonderful experience

02/15/2023

Right on time

02/15/2023

Was referred and will continue to refer to others

02/15/2023

The office staff is very organized and friendly

02/14/2023

Nicole is THE BEST! Always enjoy our time together, and she's very knowledgeable!

02/14/2023

It's always a great experience! Waiting room is very comfortable and it's always a good experience

02/14/2023

The entire team is wonderful!

02/14/2023

Jan, Eileen and Bobbie are all amazing!

02/14/2023

Always great!

02/14/2023

Dr. Bal is such a wonderful care provider and doctor! Highly recommend her frequently. She's a perfect fit for me, and always feel comfortable talking to her about any issue I may be having. THE BEST!!!

02/12/2023

Nicole is an exceptional assistant. She's personable and efficient and is able to ask pertinent questions so that she can provide information to Dr. Bal before the doctor even sees me.

02/12/2023

I sent a message to Dr. Bal the night before describing my symptoms, and when the clinic opened the next day, her assistant Nicole called and asked me to come in that afternoon. I checked in online and when I got to reception, Nicole took me into an exam room slightly before my appointment time.

02/09/2023

They are the absolute best!

01/31/2023

Very professional, understanding nurse. Good listening skills. It was my first visit and made me feel comfortable.

01/31/2023

My Husband and I moved her from out of state and both see Doctors within the Abrazo Medical Group. Very satisfied with the entire process.

01/31/2023

Very professional and friendly experience

01/31/2023

I was referred to Dr Bal by new neighbors as I moved to Arizona from out of state. Dr Bal was very professional. She also demonstrated outstanding people skills. As this was my first meet, she shared her background so that I felt comfortable sharing mine. She answered questions I had assuring my understanding. She made recommendations based on items I shared with her about my health history. She allowed me to be a part of decisions being made about me. I left feeling very confident that I am in good hands. She is definitely "a keeper".

01/22/2023

The staff is great and I love Dr Bal. She listens and really helped me solve some healthy issues

01/22/2023

All aspects of the visit went smoothly from office staff to Dr and back to office staff

01/22/2023

Stellar office and Dr.

01/22/2023

Got in before scheduled time by a few minutes

01/22/2023

I feel Dr Bal and I are working together on my health

01/19/2023

No issues

01/19/2023

Great

01/19/2023

Awesome

01/19/2023

Of course I would recommend Dr Bal

01/18/2023

Dr. Bal and her staff were prompt, courteous, and professional. I'm very happy with her care.

01/18/2023

I did the online paperwork early and that made check in extremely convenient and fast. I appreciate that option.

01/18/2023

She is absolutely wonderful!

01/14/2023

Very friendly office stafg

01/14/2023

Dr Bal's the best!

01/07/2023

Dr Bal is great - very professional and makes my appointment a pleasure. I always feel very comfortable with her.

01/07/2023

Nicole is great, professional and makes my appointment a very pleasant experience - she's also fun

01/07/2023

It is a great group very friendly, professional. They can make going to the Doctor something to look forward not not dread

01/07/2023

Nicole is very good easy to deal with and a part of what makes the visits fun

01/07/2023

Front desk staff always courteous and professional Especially Eileen

01/07/2023

Heatherann is very knowledgeable and an excellent bed side manor

01/07/2023

Honestly, I've never had a bad experience at Dr Bal's office

01/06/2023

Excellent

01/06/2023

She is such a great doctor and her staff is as well

01/06/2023

Everything was fine and I'm

01/06/2023

Nicole is excellent

12/29/2022

I really like Dr. Baal

12/21/2022

I used to love this medical office and have been there for years. Not the same since Covid and the path the company's policy has taken this medical office.

12/20/2022

Dr. Bal is a wonderful Dr. And her staff is always very nice and helpful.

12/15/2022

Love filling out the paperwork by computer before my appontment

12/14/2022

Friendly and courteous

11/24/2022

Dr Bal is on point with exams and tests Keeps me aware of my aging issues.

11/23/2022

Dr Bal is excellent as usual as is her assistant and office staff.

11/23/2022

She is always great

11/23/2022

Have recommended Dr Bal to numerous individuals.

11/23/2022

Always a great experience going to Dr Bal

11/21/2022

From the front desk (Eileen is super!!), to Nurse Nicole, Drew - who handles the lab, and Dr. Bal - all are excellent!

11/21/2022

Excellent office management. Always on schedule.

11/21/2022

Nicole is friendly and professional. Very easy to talk to.

11/21/2022

Everything and everyone in this office work like clockwork!

11/21/2022

I am extremely happy to have Dr. Bal as my physician. I feel very comfortable speaking with you about any issue I may have. Dr. Bal is knowledgeable and explains everything is a manner which is easily understood.

11/19/2022

Dr Bal is the best doctor I ever had! She takes her time and listens to me. The staff are all very friendly and courteous!

11/19/2022

Nicole is the best!

11/19/2022

Only place I'll go to.

11/19/2022

I've recommended Dr Bal to a lot of my friends.

11/13/2022

Dr Bal is amazing

11/12/2022

One of the best physicians I have had. Very thorough takes the right amount of time decides alternatives. She is fantastic

11/12/2022

Every visit I receive excellent consistent service

11/12/2022

Again always a great experience

11/10/2022

I like being able to pre-register.

11/10/2022

Dr. Bal's assistant Nicole is always helpful and proficient.

11/10/2022

Dr. Bal listened, talked about various options for treatment (explaining the pros and cons of each) and then made recommendations. I am VERY happy with her as my primary physician.

11/09/2022

Staff is always friendly

11/05/2022

Have always had a good experience when I'm there for an appt.

11/05/2022

Everything went quite well

11/05/2022

Good experience

10/30/2022

Nicole is great!!! It is a pleasure to see here year after year. It says alot about a business when employees are retained

10/30/2022

I scheduled my Medicare annual Wellness exam through the portal and received a reply the next day,Eileen is always pleasant and very helpful

10/30/2022

Dr Bal has always taken any concerns seriously and at the same time is extremely personable and friendly. Just want I want in a physician. She and/or Nicole respond to questions on the portal the same day. I recommend Dr Bal to all my friends.

10/29/2022

Impressed with the speed of response to my online questions about my health.

10/29/2022

Halfway through my course of antibiotics, feeling better, not 100% but better.

10/29/2022

I appreciated Dr. Bal listening to my symptoms and the timeline I had been experiencing symptoms from which she asked a few further questions before suggesting a treatment plan.

10/29/2022

Great use of technology face to face via FaceTime.

10/27/2022

Dr Bal is an excellent physician and caring healthcare provider!

10/27/2022

Wonderful doctor and staff

10/26/2022

I appreciate the staff and doctor for making me feel supported and always taking care of me.

10/26/2022

Excellent service and care by Dr. Bal

10/26/2022

All personnel were very friendly and helpful

10/22/2022

Staff is always friendly

10/21/2022

Great staff

10/21/2022

Nicole is great

10/20/2022

I like the doctor so much that I recommended her to several of my friends

10/20/2022

Great

10/20/2022

I have recommended Dr. Bal to friends in the past. She is super!

10/20/2022

Nicole is great!

10/20/2022

Never have a problem at this office

10/20/2022

Love the doctor & staff. Recommend her to freinds

10/15/2022

Very fast, but Dr. Bal & Nicole ALWAYS take the time to really talk to me (not just about why I am there) and also inquire about my family.

10/15/2022

Nichole has always been extremely kind, answers all questions, and follows up with emails promptly. I'm have always been very happy and comfortable with her.

10/15/2022

All staff are amazing, kind, and thoughtful.

10/15/2022

I have been going to Dr. Bal for six or seven years now. She is truly amazing. I have recommended many friends to her and after I moved to Verrado, I still drive up to Peoria for her to be my doctor. I 100% trust her with my health, kid's and friend's health as well.

10/13/2022

I think the registration was very timely doing it online. Most of the information I put in you have in your records already.

10/13/2022

Dr. Bal always listens to my concerns and if there is something she believes needs attention she is on top of it.

10/13/2022

Staff is very friendly. Dr. Bal listens and is very pro active on giving me the best care. Got results back from my labs in a timely matter. The nurse gave me a call because there was a concern on one of my labs and discussed it with me. Was given referrals on procedures that were due.

10/13/2022

Nicole is very friendly and engaging.

10/05/2022

I have been a patient for 3+ years. Very happy with my doctor Heatherann Bal MD and staff.

10/02/2022

I recommend all the time on social media

10/02/2022

Excellent experience

10/02/2022

Nicole is wonderful

10/01/2022

Very little wait time

10/01/2022

Experience has always been good at this office

09/30/2022

Nicole is amazing! She is friendly, thorough, and shows great compassion.

09/30/2022

Great doctor an staff

09/30/2022

She was great

09/30/2022

Dr Bal is the best doctor I have ever had. She speaks in words that are easily understandable. Dr. Bal is compassionate too. She is thorough and never makes me feel like she is rushed.

09/26/2022

Have already given a favorable recommendation to an acquaintance looking for a new provider.

09/26/2022

The front desk is always friendly and kind to the clients coming in. I know they will treat me well, because I hear them treating others well.

09/26/2022

I appreciate that Dr. Bol listens, responds for understanding and then makes suggestions and/or clarifications. She guides me with my full participation. And, I have a family member make an appointment with her.

09/24/2022

Dr. Bal is great! She is very responsive on the patient portal and is shows great concern and care during in-person visits. Always a pleasure seeing her.

09/24/2022

Nicole is the best! Always very efficient, courteous and kind.

09/24/2022

Excellent appointment

09/24/2022

Very good experience

09/24/2022

Exceptional health providers.

09/23/2022

Everyone I dealt with that day was very friendly and professional

09/23/2022

She was very interested in me and it didn't seemed forced.

09/23/2022

I have already mentioned Dr. Bal to friends and family.

09/22/2022

Receptionist very friendly and makes you feel comfortable

09/22/2022

I have requested her to my friend

09/22/2022

Great experience

09/16/2022

Front office staff were very cordial and friendly. I really liked Dr. Bal and her assistant

09/16/2022

Dr Bal is the best.

09/16/2022

Exceptional clinic.

09/16/2022

I would definitely recommend Dr. Bal

09/15/2022

The doctor's follow through on the next steps to be taken was excellent.

09/15/2022

The doctor was efficient. She listened to my concerns, and answered them.

09/15/2022

Very efficient and friendly staff.

09/15/2022

Excellent job

09/13/2022

She was very friendly. Retook my blood pressure because it was high.

09/13/2022

Everything was very efficient, I was seen quickly and everyone was very friendly

09/13/2022

Being my first visit, I was very happy with every aspect of the visit and every staff member I interacted with. I am sure I chose the right primary care physician for me!

09/13/2022

I really liked Dr Bal. She was very efficient and knowledgeable, she listened to every concern and explained everything very well. She took my blood pressure twice and then had me relax and had the nurse take one more time and it was finally normal

09/13/2022

Everything went quickly, I did not have to wait.

09/11/2022

GOOD

09/11/2022

It was a good experience with everything going as I expected.

09/11/2022

The nurse assistant was helpful and direct.

09/11/2022

I like Dr Bal and had a good experience with her.

09/04/2022

Good

09/04/2022

Very good

09/04/2022

Everything was great

08/27/2022

Nicole is excellent in the way she interacts with me both in the office and on the telephone. She is a wonderful liaison for Dr. Bal.

08/27/2022

Very pleasant atmosphere from the front desk to the exam room.

08/27/2022

Dr. Bal is an outstanding physician in the way she genuinely listens, understands, and explains how to resolve your health issues and concerns. She is extremely likable in the way that she interacts with her patients. I am 82 years old and she is always respectful of that with her care and concern.

08/27/2022

Best docotor I ever had.

08/25/2022

Dr. Bal is a fantastic physician. I recommend her often.

08/24/2022

Have already recommend my wife, Children and mother soon

08/18/2022

Good

08/18/2022

I love Dr. Bal she is absolutely amazing!!

08/18/2022

Portal I use mostly and great responses!

08/18/2022

Excellent communication skills

08/18/2022

I arrived early but was put in , early

08/16/2022

Dr Bal is terrific! She takes the time necessary to examine you and is genuinely kind. That's the best word for her... Kind

08/16/2022

My sugar was low and both of the receptionists helped me

08/16/2022

She is wonderful. Just love the way she treats me!

08/12/2022

I have been with this group for almost 9 years. Always have a good experience and

08/12/2022

Dr Bal has always been caring and compassionate. So glad she is my primary care physician.

08/12/2022

Great friendly knowledgeable provider and staff

08/12/2022

Great overall experience

08/11/2022

Good

08/11/2022

Top Shelf !!

08/08/2022

Dr. Bal is so compassionate and caring. She is always concerned about our problems and how to handle treatment.

08/08/2022

Office personnel is very personable and friendly

08/08/2022

Nicole is a wonderful woman. Very caring and helpful.

08/06/2022

I finally got to see her face which to me, means so much! It was so much easier

08/06/2022

I have recommended dr bal!

08/06/2022

No complaints

08/05/2022

I am very pleased with the staff and doctor

08/04/2022

My experience with Dr bal and Nicole is always been great. They have been so attentive to my needs..

08/04/2022

Great experience!!!! Answered my all questions.

08/04/2022

I enjoy talking to Nicole all the time! She's a blast!

08/04/2022

She is great and knowledgeable!

07/31/2022

The nurse was very kind, asked questions and listened to my answers.

07/30/2022

They worked together efficiently, and let me know what to expect.

07/30/2022

I think their efficiency and informing me as a new patient what to expect made it good

07/30/2022

Friendly, clearly covered important issues, included me, and explained future visits and options.

07/30/2022

I was welcomed, treated kindly and informed what to do.

07/30/2022

Made me feel welcome, cheerful and informative.

07/29/2022

Could not say anything negative about my experience. Any questions I ask through the portal are also answered quickly.

07/29/2022

Quick action on getting my appointment started

07/29/2022

No issues, wellness exam and Nicole is quick and efficient

07/29/2022

It is always a pleasure to visit Dr Bal and the staff

07/29/2022

Always a great experience

07/29/2022

No issues at all

07/28/2022

Dr. Bal is the best. She takes the time to listen and answer questions and then describes her plan of treatment.

07/27/2022

Extremely pleased with Dr. Bal.

07/23/2022

She is always in a good mood and always asks questions about my health

07/23/2022

I've been using your facility since we moved here three years ago. My first experience was not pleasant (Dr. Issue), however your staff, nurse etc have always been terrific. My wife suggested I see Dr Bal as that is who she started off with. She is the best!

07/21/2022

Dr Bal always explains things fully, and I never feel like I am being rushed. Dr Bal is awesome.

07/21/2022

Dr. Bal is absolutely wonderful, she dedicates time to you and doesn't ever make you feel rushed. You can tell she truly cares

07/21/2022

Everyone was great

07/21/2022

Always a pleasant experience

07/21/2022

Nicole is always awesome

07/21/2022

I was seen right on time

07/21/2022

Have recommended Dr Bal many times

07/20/2022

Dr. Bal is the best doctor I've had in my entire life, she deserves a huge raise and a Lamborghini.

07/20/2022

Best office, everyone is so pleasant and kind.

07/18/2022

I've never had to wait more than 10 minutes to be taken back (usually it's closer to 3-5 minutes). The Physicians are typically very prompt as well!

07/18/2022

I feel listened to and welcome in the office!

07/18/2022

Best doctor visits I have ever had, scheduling is a breeze and the patient portal is simple to navigate, service is always calm and kind which makes the atmosphere easier to be in, and I always leave a little less anxious than when I came in thanks to Dr. Bal.

07/18/2022

I love having Dr. HeatherAnn Bal as my physician! She is warm and understanding which makes speaking about hard topics much easier. Her explanations and advice are wonderful.

07/16/2022

Dr Bal is very thorough and she understands all my issues and always make suggestions of things we could try.

07/13/2022

Nicole is the best! She always remembers the small details and makes you feel comfortable!

07/13/2022

Dr. Bal is hands down the best dr I have ever been to. She is everything you want in a provider. She is non judgmental, caring, and truly wants to help you with the health problem you came to her for. I would recommend her to anyone looking for a primary care doctor.

07/07/2022

All good

07/07/2022

All good experiences

07/07/2022

All very good

07/07/2022

I have referred other family members to Dr Bal

07/07/2022

I'm always very pleased with my care from Dr Bal

07/03/2022

Office staff is extremely nice and work hard to set an appointment that meets the patient's needs

07/03/2022

Nicole is very friendly and personable. She does a good job helping you relax and listens to what you are looking for out of today's appointment.

07/03/2022

I love this office and Dr. Bal! Her staff is very pleasant and treats everyone like family. I wish more practices and doctors worked this way. Empathy goes a long way!

07/03/2022

Always patient, efficient and gets to the bottom of the problem

07/03/2022

Love Dr Bsl best Dr I have had in a long time

07/03/2022

Always recommend her to my friends

07/03/2022

Dr. Bal is always prompt and thorough

07/03/2022

Nicole is always the best

07/03/2022

Dr. Bal is great at listening to your concerns and works to empower the patient to meet their goals. I love that Dr. Bal teams up with me on my health and encourages me to stay the course and trust the process. She seems to care about my health and encourages me to improve my quality of life.

07/02/2022

Dr Bal is caring and concerned about her patients health.

07/01/2022

Nicole is awesome. Very friendly, attentive, and professional! She always seems to remember me.

07/01/2022

Mask and hand washing was done throughout. Hand sanitizer was available to all.

07/01/2022

Dr Bal and Nicole seem to work well together. I feel I am in good hands.

07/01/2022

Friendly and professional.

07/01/2022

Dr Bal is absolutely wonderful! She takes her time to listen to me and responds accordingly. I never feel rushed. She is friendly, caring, informative, professional, and amazing!

07/01/2022

Easy in and out.

06/26/2022

Well satisfied.

06/26/2022

Dr. Bal and her staff are the best I've ever had.

06/25/2022

Dr. Bal was eager to listen and showed genuine concern as we discussed my concerns. Lucky me to have her as my physician

06/25/2022

All helpful with smiles

06/24/2022

Nicole, you're great! Thank you for your care and sense of humor...and the EKG you did for me! Always good to see you!

06/24/2022

Bobbie at the front desk was a ray of sunshine and a pleasure to interact with.

06/24/2022

Nicole is the best! She makes me feel at ease, she's so friendly and overall wonderful!

06/24/2022

All staff were friendly, helpful and attentive!

06/24/2022

Dr Bal, I am so happy my neighbor told me about you a few yrs ago and that you took me as a new patient! I'm 70 now and have seen many Dr's over the yrs, and can honestly say that you are the very best Dr I ve ever been blessed to call MY Dr! You are brilliant, kind, knowledgeable, efficient, funny and all with a great bedside manner too! Thank you for everything....don't retire till I'm gone and I plan on being here another 30+yrs...so.....God bless you and your sweet little family!

06/24/2022

Dr. Bal is truly one of a kind. She is a top notch doctor who listens and provides excellent care! I've never been so at ease with any other doctor and feel fortunate to be under her care.

06/23/2022

Excellent experience Dr Bal took her time with me explained and answered all my questions. She works with me I appreciate her and the staff.

06/19/2022

This was a pleasant experience doctor listened to all my concerns and has a plan for my diabetes

06/19/2022

Great

06/19/2022

We have been blessed to have Dr. Bal

06/19/2022

Everyone is right on top of everything.

06/18/2022

Nicole has been the only assistant I've seen & she has always been very friendly & attentive.

06/17/2022

The staff in the reception area are also friendly and courteous. They work well together with the doctors.

06/17/2022

Dr Bal has always been friendly, efficient and very knowledgeable. She listens well and explains things completely. Her assistant Nicole is also very friendly and efficient.

06/16/2022

Excellent

06/16/2022

Everything was very good

06/15/2022

Scheduler was really helpful.

06/13/2022

Dr. Bal did a great job in diagnosing my problem and providing the proper medication to fix My illness.

06/10/2022

I needed a prescription refill, but was out of town, so unable to attend an in person appointment for a bit. The staff offered this as a solution and it worked great!

06/09/2022

Dr. Bal was friendly yet professional. She put my immediately at ease. She was informative and easy to communicate with.

06/08/2022

Dr Bal arranged the teleconference to discuss the treatment for COVID-19 and the medicine that she ordered for me.

06/02/2022

I always have great communication with all the people I have contact with be it phone or face to face.

06/02/2022

Can't say any more except amazing communication

06/02/2022

None better for me

06/02/2022

Always professional

06/01/2022

Always recommend Dr Bal to friends, never have had a Dr I trust & talk too like her amazing!!

06/01/2022

Always so comfortable coming in, everyone is so friendly and the Dr & her assistant always make you feel so relaxed. Very patient and answers all questions

06/01/2022

Again, she is always positive, friendly, has a good sense of humor and compassionate.

06/01/2022

Always great!

06/01/2022

Dr. Bal is one of the best providers I have encountered in my life. She is thorough and genuinely concerned and listens. She always asks my view and input. It is never rushed. She presents alternatives and options for care or medication. I am so happy I found her as my provider! I have recommended her to others. Hope they make the smart decision.

06/01/2022

Always an efficient friendly experience!

06/01/2022

No delays to be informed about

06/01/2022

All high marks here too.

05/30/2022

Staff in the front are always nice and welcoming. It is always a pleasure when I have to come in.

05/30/2022

Maybe it is just good luck, but I have not had a wait time with Dr Bal. She is the best and her staff is too.

05/30/2022

The biggest compliment that I could give, and the most telling on how much I trust the staff and Dr Bal, when my daughter come to live with me about six months ago, I signed her up with Dr Bal. I will only let the best touch my daughter. That should tell you everything you need to know about this Dr and staff.

05/28/2022

This office is very efficient

05/24/2022

Excellent service. Felt very taken care of by Dr. Bal and her staff

05/24/2022

Appreciate this method of visit

05/23/2022

Great place to go. Very professional and caring staff and doctors

05/23/2022

I felt very safe with the cleanliness I saw and observed from the staff

05/23/2022

Very pleasant office, staff was very polite and helpful. Clean office and waiting room.

05/23/2022

Everything flowed exceptionally well.

05/23/2022

Listened to all I had to say before the doctor came in.

05/23/2022

Dr. Bal is very caring, concerned with what you have to tell her. Listens and gives you a chance to tell your concerns. Checks from last time you were in and goes over everything with you.

05/22/2022

Dr Bal, Nicole and those who answer the phones are VERY friendly and polite and professional.

05/22/2022

Dr. Bal is very caring and attentive. She responded to my lab results incredibly fast even sending a message on a Saturday. Greatly appreciated!

05/20/2022

So glad I found Dr Bal. She listens to my concerns and encourages me on my health journey.

05/20/2022

Front desk staff is efficient and pleasant.

05/17/2022

I have NEVER had a bad experience with Dr. Bal or any of the staff!!

05/17/2022

Assistant is Always great!

05/17/2022

There was no delay!

05/15/2022

Good

05/14/2022

Dr. Bal books up very fast this past yearShe does her best to get you in on cancellations

05/14/2022

Nicole is amazing

05/14/2022

Front desk is always kind

05/13/2022

Nicole is great. Really like her, seems concerned about me and puts me at ease

05/13/2022

Eileen and all staff are great. Always pleasant And efficient

05/13/2022

We have recommended Dr Bal to friends

05/13/2022

Dr Bal is one of the best primary care docs I've had.She listens and answers questions and makes sure I understand everything. She makes seeing a doctor A pleasant experience.

05/11/2022

Top Notch Staff, Facility and Location.

05/09/2022

Excellent

05/09/2022

Delightful experience, welcoming front desk, nice relaxed atmosphere.

05/09/2022

I will happily recommend and promote Dr Heatherann and your care overall.

05/09/2022

Dr. Heatherann was delightful, so pleasant to talk to and patient in listening to me and answering my questions. I appreciated the time she spent with me.

05/09/2022

A very positive experience all around.

05/09/2022

Very engaging and thoughtful.

05/06/2022

I can't speak highly enough about this staff. Everything was great!!!

05/06/2022

I have already done a Google review about this group. Love them!!!!

05/06/2022

I'm looking forward to many years of care from Dr. Bal. I hope she will remain here.

05/06/2022

Everyone was very courteous and friendly

05/06/2022

Clean & Inviting facility. Great helpful staff, very nice.

05/06/2022

I was called to see the doctor before my appointment

05/06/2022

She was awesome.

05/06/2022

A great experience.

05/02/2022

Very professional

05/02/2022

Already recommended this clinic to my husband

05/02/2022

Professional and competent

05/02/2022

Professional and friendly

04/30/2022

Dr Val us a great doctor

04/27/2022

Very friendly and helpful. I always appreciate a doctor who wants to cover all bases but isn't looking to waste resources or time.

04/27/2022

Always a positive experience.

04/27/2022

Super friendly and helpful!

04/27/2022

Always clean in the office!

04/27/2022

Always quick to see me on time (if not sooner)

04/27/2022

I have recommended Dr. Bal to several peoples.

04/27/2022

Everyone is always friendly and helpful!

04/27/2022

I HAVE recommended this office to others!

04/27/2022

Nicole is divine.

04/26/2022

It is always been good, No bad experience.

04/22/2022

I always recommend this group. They go above and beyond to care for you and meet your needs

04/22/2022

Dr Bal is a kind compassionate doctor. I always feel she listens to me and my concerns. I never feel rushed

04/22/2022

Dr Bal is one of the finest most caring dr I have ever had. She truly cares for her patients. I trust her completely

04/22/2022

Excellent

04/22/2022

The staff and dr are amazing. The care and treatment is the best.

04/22/2022

Dr Bal is very thoughtful and understanding. All staff are excellent.

04/22/2022

Always feel welcomed and important for my visits

04/22/2022

Never waited and was seen right away

04/22/2022

Very satisfied

04/22/2022

Quick check in

04/22/2022

She was very caring

04/22/2022

Very efficient office

04/18/2022

I have recommended Dr. Bal to a couple people. She is the kind of Dr. That listens and is very easy to talk with.

04/18/2022

Nicole is always attentive and very friendly

04/16/2022

No issues

04/16/2022

Dr Bal cares,she listens and believes in tests and referrals

04/16/2022

Very kind professional

04/16/2022

HIPPA respected

04/16/2022

Good rapport

04/15/2022

Nicole is awesome !

04/15/2022

Dr. Bal is awesome !

04/14/2022

Excellent

04/14/2022

Good

04/13/2022

Great

04/13/2022

Great. Office staff, Nicole and Dr Bal were all pleasant and put me at ease

04/05/2022

Nicole is awesome to work with. VeryProfessional, friendly and helpful.

04/05/2022

Awesome!

04/05/2022

The staff has always been very patient, professional, and helpful with everything.

04/05/2022

Dr. Bal is so professional, caring, friendly and dedicated to her patients!!! I love her

04/05/2022

Never wait too long for appointment

04/05/2022

The best care that I've ever had!

04/02/2022

Outstanding

04/02/2022

Excellent customer service by all.

04/01/2022

Dr Bal looks directly at you while listening to your questions. She is pleasant and a true professional.

04/01/2022

Front desk ladies are very cordial and helpful

04/01/2022

Nicole is wonderful

03/30/2022

Everything was great once I got there. The directions say suite 201 & actually it's suite 210

03/30/2022

Already referred Dr. Heatherann Bal to several family & friends. Dr. Heatherann was wonderful, best I've had since living in Arizona

03/30/2022

Dr Bal is very personable and I feel she is genuinely interested in my care and well being, and that I'm in good hands.

03/30/2022

Everyone in the front office is always friendly and helpful

03/30/2022

Best facility I've been to in years

03/28/2022

Dr Bal and Nicole are great. Very caring ladies and they listen to me when I have concerns.

03/28/2022

Top notch care from abrazo

03/28/2022

I like Dr. Bal very much.

03/28/2022

She is great.

03/28/2022

Top notch care

03/28/2022

Best of the best

03/27/2022

Dr Bal is always great. Very attentive and up to date on test results.

03/27/2022

Nichole is awesome!!!

03/25/2022

Good

03/25/2022

Dr. Bal was very nice and caring and made me feel at ease. She is 4th doctor I've been to looking for family doctor since moving to Arizona last May.

03/25/2022

Very good check in front desk ladies extremely nice and helpful.

03/25/2022

Ok

03/22/2022

Everyone is very friendly.

03/19/2022

Always good

03/18/2022

Anytime I use the portal, Dr. Bal and Nicole are very good about getting back to me quickly. The ladies in the registration area are always friendly and helpful.

03/18/2022

Dr. Bal is one of the best doctors I've ever seen. She always listens to me and is always so caring.

03/17/2022

I am thankful for Dr Bal, she really cares and knows what I need as her patient!

03/17/2022

Excellent, kind and prompt

03/17/2022

I have never had a long wait since I became Dr Bal patient.

03/17/2022

She was excellent!!!! So personable and kind and funny!!!

03/17/2022

Dr Bal is very kind, caring and thorough

03/17/2022

I feel very Blessed!

03/05/2022

The office staff is very good. They are friendly and efficient when scheduling appointments, and warm and welcoming when you arrive for a visit.

03/05/2022

Dr. Bal is an exceptional physician. She takes the time to listen carefully, address any concerns and answer any questions both before and after her examination. She provides suggestions to resolve issues and refers to specialists when necessary. She is both caring and extremely competent, a winning combination not found in all medical professionals. I have referred her to several of my friends and highly recommend her to anyone looking for a great family practitioner.

03/05/2022

Dr. Bal's assistant Nicole is excellent. She handles the standard med and reason for visit questions efficiently, and always follows up promptly with phone calls when she says she will.

03/04/2022

Good

03/04/2022

Top Shelf !!!

03/04/2022

Good experience!

03/01/2022

My experience with Dr Bal have always been enjoyable, professional and insightful.

03/01/2022

I was very impressed how friendly and helpful the front desk staff was. The waiting room was not crowded and very clean.

03/01/2022

I was very pleased with the care I received from all of the staff. I immediately liked Dr. Bal.

03/01/2022

I was there as a new Medicare patient. I did not have any health issues to discuss with the assistant. The assistant did give me the pneumonia shot - she did a great job giving the shot and made me feel at ease.

02/27/2022

Loved Dr. Bal and all the staff were friendly, courteous, helpful and professional

02/25/2022

That are all very friendly, polite and take time to answer questions. Explain everything to you. Love them all!

02/25/2022

RN Nicole is great

02/25/2022

It was right on time

02/25/2022

They were on top of everything as always

02/25/2022

Dr Bal is an excellent health care provider

02/25/2022

What can I say! They are very professional !

02/25/2022

Dr Bal does and says everything so you understand

02/25/2022

Always a great experience with Dr Bal and Nicole RN

02/25/2022

Friendly and very helpful

02/25/2022

The staff was friendly.

02/25/2022

All around a great experience

02/25/2022

Always pleasant at the front desk

02/24/2022

All was easy and good

02/23/2022

Good experience overall; just a consultation!

02/19/2022

Dr. Ball is very personable and sensitive to what we need specifically

02/19/2022

Very professional

02/18/2022

I'm so happy to have found Dr. Bal. I will recommend her to anyone who asks.

02/18/2022

I was called into the examination room early. Nicole, the nurse, is friendly and professional.

02/18/2022

Excellent staff! Excellent nurse. Dr. Bal explains everything in detail. She makes one feel very comfortable. I know I'm receiving good care with Dr. Bal.

02/13/2022

Dr. Bal is absolutely fantastic!! She really takes her time and thoroughly covers the exams. We are blessed to have been referred to her.

02/13/2022

Nicole is really wonderful. She is thorough and so very patient. She really knows her patients.

02/13/2022

Excellent!!

02/13/2022

I love Nichole and Dr. Bal. Thanks so much!

02/13/2022

It is ALWAYS an excellent experience at Dr. Bal's office!

02/13/2022

The reception staff is amazing.

02/13/2022

Dr. Bal is wonderful!!!!!

02/13/2022

It is so very easy there!

02/11/2022

She's super friendly!!

02/06/2022

Dr Bal is very attentiveseems interested in helping take care of me.like her very much

02/06/2022

Nurse very good

02/06/2022

Really like the staff there

02/05/2022

My husband and I came together and we were very satisfied with the service and with Dr Bal.

02/05/2022

I am pleased with the care and concern that I received during my visit which was my first visit.

02/05/2022

I give her a thumbs up.

02/04/2022

This was my first visit and I was impressed with Dr. Bal. She is through and caring.

02/04/2022

Very friendly and very busy

02/03/2022

She was a good listener and made me feel like I had been there many times before.

02/03/2022

It was my initial visit with Dr. Bal and I was very pleased with her concern of my issues. I look forward to a great relationship with her moving forward.

02/03/2022

The lady at the front desk was excellent. She explained what was needed perfectly and answered my questions clearly. She was also very helpful with scheduling my next appointment.

02/02/2022

I am recommending dr bal to my daughter and will also do the same to my sister in law who will be moving here soon.

02/02/2022

Nicole was very nice and courteous even throughout the follow up phone calls in regards to my prescriptions.

02/02/2022

It is convenient that the lab is next to the medical office.

01/30/2022

Dr. Bal is great. I appreciate her expressing how she is proud of the progress and the path I have decided to take in order to get healthy. I find that very encouraging.

01/29/2022

Have recommended several friends to Dr Bal.

01/29/2022

Dr. Bal and Nicole are the best!

01/28/2022

Recommended her to my daughter

01/22/2022

Very friendly and courteous.

01/22/2022

Very quick. Much faster than I was expecting.

01/22/2022

Very courteous. Made sure that we covered everything.

01/22/2022

A wonderful first experience! Very informative and explained everything clearly. Got my referrals done quickly and I could get my x-rays done right after my office visit. Results were back to the doctor the same day. Next appointment set to best fit my schedule and I was clearly informed of what to do before my next visit.

01/20/2022

Great job

01/20/2022

Dr and nurse were excellent

01/18/2022

Excellent

01/18/2022

Good as always.

01/17/2022

Dr Bal is both knowledgeable and pleasant. I always enjoy my appointments

01/17/2022

It's always a pleasant experience

01/17/2022

There were no delays as my appointment was 7:30am

01/17/2022

She was lovely and attentive to my needs

01/16/2022

Dr. Bal and her assistant nurse are friendly and very professional.

01/14/2022

Registration lady was so nice along with Nicols Nurse and Dr. Ball.

01/14/2022

This has been the best experience in a medical facility I have had in a very long time. Thank you! Customer service, care for me as a patient was amazing.

01/14/2022

Nicole was great. She was friendly made me feel comfortable and had a great sense of humor.

01/14/2022

Nicole was excellent and helpful with follow up questions.

01/14/2022

Again excellent

01/13/2022

As everything went just as I had expected it to I felt safe and listened to.

01/13/2022

Everything moved along as I expected and at the time of my appointment I was called in.

01/13/2022

This part of my visit was efficient and yet thorough.

01/07/2022

We love Dr Bal and her assistant Nicole. They genuinely care.

01/07/2022

Nicole is awesome!!!

01/06/2022

I have recommended a few friends to Dr Bal and they also are very pleased

01/06/2022

Love Dr Bal

01/05/2022

I really like my new doctor she took plenty of time with me and seems to be very efficient

01/05/2022

I was pleased I was able to get a next day appointment even if it had to be virtual.

01/05/2022

Very good

01/05/2022

Haven't had one bad experience since first visiting the clinic back in May 2020.

01/05/2022

Nicole has been and continues to be awesome. She is friendly, positive, and always displays a caring nature.

01/05/2022

As I have stated in previous remarks seeing Dr. Bal has always been and continues to be a positive experience. Nicole sets the stage while Dr. Bal finishes the experience.

01/05/2022

My wife and I love Dr. Bal. She is awesome. She's positive and "always" carefully listens to our health concerns. Also, I have never felt rushed or that I had a specific amount of time with Dr. Bal before being shoved out the door.

01/05/2022

Awesome group of people

01/05/2022

She's new but I sure think she's going to do an awesome job

01/04/2022

I rally like how Dr Bal works with me in regards to my health. She's very encouraging, listens to my issues and works with me to design a plan of action.

01/04/2022

Staff is always so friendly and competent!

01/03/2022

Front office very friendly.

01/02/2022

Dr. Bal is very helpful in explaining situations and including you in the decisions. She is friendly and compassionate.

01/02/2022

Everyone was very nice and helpful

01/02/2022

Nicole is always professional and friendly

12/31/2021

Great

12/31/2021

Good

12/31/2021

They are very friendly and helpful at the office.

12/31/2021

I had a wonderful experience

12/31/2021

Really liked the doctor

12/31/2021

Excellent experience

12/31/2021

Good experience

12/31/2021

Very friendly

12/30/2021

Amazing doctor with outstanding customer service and follow-up.

12/30/2021

Very thorough review of lab and current medication conditions.

12/30/2021

Easy to use.

12/30/2021

Outstanding customer service.

12/30/2021

Great to have virtual conferencing.

12/30/2021

This office is the best kept secret.

12/30/2021

Incredible customer service and follow-up.

12/30/2021

Everything ran smoothly like a well oiled machine

12/29/2021

I love my Doctor, in fact I referred my entire family to her. Her name is Dr. Bal.

12/29/2021

Best office I've visited. Very kind and friendly

12/28/2021

Dr. Bal is so kind and she really makes me feel comfortable at my appointments! So thankful to have her as my doctor!

12/23/2021

I dont recall her name but she was wonderful

12/23/2021

Eileen (sp?) Is wonderful

12/22/2021

Loved my Dr. Bal she was absolutely amazing

12/20/2021

Dr Bal is an excellent doctor. Very friendly and knowledgeable. She takes time to listen and discuss any concern I have.

12/20/2021

Excellent practice!

12/19/2021

Nicole is amazing!

12/19/2021

Dr Bal is exceptional!

12/19/2021

This is the best office ever!

12/17/2021

This office is very well run and organized. Staff are very friendly and nice. Dr. Bal is great.

12/17/2021

Dr. Bal is a great doctor and I truly appreciate her care and service.

12/17/2021

Excellent staff! Very professional and personable.

12/17/2021

Excellent experience!!

12/17/2021

I would recommend!

12/17/2021

Always excellent!

12/17/2021

Excellent service!

12/17/2021

Dr. Bal gets me. I have a long medical history and it's so nice not to have to repeat my conditions because she already knows and takes that into consideration with anything that's going on in the present. I feel comfortable and don't dread appointments as I could if I didn't have someone as warm and understanding as she is.

12/17/2021

I was very happy that Nicole is still working with Dr. Ball and so seeing her again just made such a comfortable atmosphere. She really is an excellent person to have on their staff

12/16/2021

Everyone was very accommodating - explained the paperwork well and the layout of the office (exits & lab waiting area)

12/16/2021

As always, Dr. Bal, and the entire staff there, makes having to go to see a doctor a very nice experience.

12/16/2021

Nicole puts me at ease as I'm always nervous to be a patient

12/16/2021

So happy I found Dr Bal

12/16/2021

Not a long wait in waiting or exam room

12/07/2021

Dr. Bal and the team are great! Dr. Ghattas is my husband's doctor and we both are very happy with his level of care as well.

12/06/2021

Everyone cares. Everyone is concerned. I would recommend with out hesitation.

12/06/2021

No issues

12/06/2021

All good

12/06/2021

Very accommodating

12/06/2021

Good experience.

12/04/2021

Receptionist was very cordial and helpful

12/03/2021

Dr. Bal is the best, so are the entire office staff!

11/29/2021

Very good experience. Nurse Nicole was very courteous, friendly and very proficient.

11/29/2021

Very good experience. Office staff very nice.. Would recommend this Doctor's office.

11/29/2021

Very good experience. Office staff very courteous. Satisfied my needs.

11/29/2021

Very good experience. All went good on initiating my doctor's appointment .

11/29/2021

Very good experience. Dr. Bal was very proficient, friendly, took the time to listen to hear my concerns. Great doctor.

11/29/2021

Very good experience. All went good.

11/25/2021

Front desk is extremely friendly and check in easy. Dr Bal and her MA very professional and thorough.

11/25/2021

Check in quite easy, and didn't have to wait long for my appointment.

11/25/2021

We love Dr. Bal and have referred others to her. We are very happy with her care.

11/25/2021

MA extremely friendly and thorough.

11/25/2021

Would recommend Dr Bal to any of my family or friends

11/25/2021

We love Nicole!!

11/24/2021

Great experience all around! Extremely happy with the entire process and highly recommend Dr. Bal and the entire team at this establishment.

11/24/2021

Nicole was fantastic!

11/24/2021

Dr. Bal is fantastic. So glad I found her. Highly recommend.

11/22/2021

All's well

11/22/2021

All good

11/22/2021

Good

11/22/2021

Top Shelf !!

11/19/2021

Everyone could not be any friendlier, helpful, courteous always a pleasure to come in (?)

11/19/2021

Nicole the assistant is always so calming and makes me laugh, always patience and fun to talk too

11/19/2021

Dr Bal is probably the best I've ever had, seems more like a friend than a patient explains everything, seems concerned not like your wasting her time, easiest Dr I have ever dealt with.

11/19/2021

Good experience.

11/19/2021

All was an excellent experience.

11/19/2021

All wasa good experience.

11/19/2021

All was a good experience.

11/18/2021

Great Dr. And staff

11/18/2021

Great nurse

11/17/2021

Dr Bal was very empathetic. She was reassuring and laid out a plan to address other a sense of urgency.

11/17/2021

I asked for an appointment as soon as possible and they got mme in a week later

11/17/2021

Good

11/17/2021

Dr. Bal is very attentive and I'm looking forward to working with her

11/17/2021

Great experience with the nurse. She remembered me and family. Very friendly!

11/17/2021

Dr Bal is the best

11/17/2021

Very nice lady

11/17/2021

Great experience overall!

11/17/2021

Excellent experience especially given my level of concern.

11/14/2021

Dr Bal Is great

11/13/2021

I was really nervous about finding a new doctor. Everyone at this office was so nice and it was obvious that they really care. I am so glad I found this doctor!

11/11/2021

Everyone was pleasant and very professional. I enjoyed the whole office.

11/11/2021

Nicole is great

11/10/2021

Appreciated the option to fill out paperwork prior to the visit. Made check-in process quick.

11/10/2021

Very professional office and Dr Bal

11/06/2021

Great experience

11/03/2021

Very consistent

11/03/2021

System is working

11/03/2021

Things move fast, but they have too with this type of business. Dr Bal is very skilled and moves it along comfortably, but yes it is fast and one needs to be prepared for this.

11/03/2021

Very professional, but of course moving fast

11/01/2021

This was an outstanding annual check up. Dr Bal listened well, gave me lots of time to respond to questions and listened meaningfully. She showed care, concern and understanding. A really good visit. Lasted about 30 minutes.

10/30/2021

She is wonderful

10/29/2021

I look forward to going to this office. Dr. Bal is a fantastic Dr. The staff is always friendly and professional

10/28/2021

Dr Bal was professional but had an easy approachable attitude. Gave me various options I can choose.

10/28/2021

Nurse was very friendly and good natured.

10/28/2021

Dr Bal was very friendly and I didn't feel rushed.

10/28/2021

Friendly and professional

10/27/2021

Nicole is awesome, patient and kind! Non-judgmental and she remembers little things to help those of us with white coat fears cope.

10/27/2021

I have recommended several patients to her care and all have been very pleased!

10/25/2021

I have recommended Dr Bal

10/25/2021

The staff in registration were great as was Nicole

10/25/2021

Nicole is great!

10/25/2021

Love the staff

10/25/2021

Dr Bal is fantastic. I have recommended her many times and everyone has been extremely pleased with the recommendation. Dr Bal is personable, enthusiastic and very knowledgeable

10/24/2021

My experience was excellent. The wait staff nurses and doctors are very professional and courteous.

10/24/2021

I got there 15 minutes early and they took me back and put me in a room 5 minutes before my scheduled time.

10/24/2021

The doctors were courteous and very knowledgeable.

10/24/2021

Nurses are extremely courteous and friendly.

10/23/2021

Eileen in the reception area is fantastic!

10/23/2021

I will always recommend Dr. Heather Bal snd the the staff.

10/23/2021

Very organized and on time.

10/23/2021

Nicole was professional and friendly.

10/23/2021

Dr. Heather Bal is a breath of fresh air. She is professional, easy to talk to, and extremely competent. I feel she is one of the best doctors I have come across since moving to Arizona 13 years ago.

10/20/2021

No waiting

10/20/2021

Great experience

10/20/2021

Exactly as expected

10/20/2021

Very professional and fun

10/20/2021

Heatherann Bal is amazing and a perfect choice for me

10/20/2021

Completely professional and considerate!

10/17/2021

Staff in registration area extremely helpful, friendly, professional and knowledgeable.

10/17/2021

I trust Dr Bal and her knowledge.

10/17/2021

Nicole is excellent.

10/16/2021

I felt the doctor was truly interested in me and my concerns as a first time patient.

10/16/2021

My visit was enjoyable and I recommend the practice to others consistently.

10/16/2021

One of the best experiences I have had in a medical office in years!

10/16/2021

Very punctual. I arrived at clinic twenty minutes early to complete first visit paperwork. I had already completed it on line and the receptionist thanked me for doing so.

10/16/2021

Dr Bal is always very professional and thorough. I appreciate her care.The receptionists were welcoming and helpful.

10/16/2021

Dr Bal is exceptional!

10/16/2021

She is wonderful

10/16/2021

She is excellent

10/16/2021

Great experience.

10/16/2021

Always have had a good experience.

10/16/2021

My attending nurse was polite and professional.

10/16/2021

The entire office practiced proficient OSHA protocol

10/16/2021

Perfect amount of professionalism and friendliness.

10/15/2021

Dr Bal is an awesome doctor. She really cares that is why I joined the group.

10/15/2021

Great doc

10/15/2021

Staff is extremely friendly and provide awesome customer service

10/15/2021

The assistant is very nice.

10/15/2021

Check in easy, staff friendly

10/15/2021

Great experience

10/14/2021

Dr Ball is very professional, patient friendly, intererested what you have to say, and provides great feedback to any questions asked

10/14/2021

Nicole is the best

10/13/2021

Dr Bal is always awesome. Always listen to concerns and even though I've been neglecting my health in the last few years she brings me right back to where I need to be!

10/13/2021

I love it here. Even though I no longer live in Peoria I travel just to be seen here

10/13/2021

Nicole was awesome

10/13/2021

Dr Bal is always caring, knowledgeable and thorough. She shows concern for my health issues, answers my questions and explains things thoroughly. She Is the best primary care physician I have ever had.

10/13/2021

Nicole was very concerned with my health issues. She is very friendly and easy to get along with. She does a thorough job of asking me questions and getting me ready for my appointment with Dr Bal.

10/13/2021

Love Nicole!

10/13/2021

Love Dr. Bal

10/13/2021

Nicole and Dr. Bal are awesome

10/13/2021

Dr Bal is great very attentive

10/13/2021

Nicole is always nice and helpful

10/13/2021

Always excellent between the front and Nicole and Dr Bal!

10/11/2021

Dr Bal is always prepared and spends the time required to ensure my care is complete

10/11/2021

Dr Bal is lucky to have her as a medical assistant

10/11/2021

The staff are always accommodating and happy

10/10/2021

Dr Bal is the most caring and compassionate Dr I have ever known!

10/10/2021

Again Dr.Bal is the best ever!

10/10/2021

Very courteous and professional

10/10/2021

Nicole is the best!

10/09/2021

Very good

10/09/2021

De Nal is sweet compassionate thorough and knowledgeable. I have referred several people to her.

10/09/2021

Very happy with Dr Bal

10/09/2021

Very friendly and easy to talk to

10/09/2021

She was very therough and profesional.

10/09/2021

Nicole is great. Always remembers me and smiles

10/09/2021

Dr. Bal is very attentive to my question and concerns.

10/08/2021

I've had several appts with Dr Bal. She listened and makes good recommendations.

10/08/2021

Pleasant

10/08/2021

Registered online which was very convenient.

10/08/2021

The assistant was helpful and professional.

10/08/2021

A great experience as always!!

10/08/2021

Listens and very caring

10/08/2021

Hardly any wait time

10/08/2021

Always friendly

10/06/2021

Dr Bal is so good

10/06/2021

Always treated well at this location

10/06/2021

Nicole is always professional and courteous

10/06/2021

Eileen and Joy are very pleasant and professional

10/03/2021

Dr. Bal is the very best in every catagory! No one better!

10/03/2021

Pleasure to go when u have to see a dr!

10/03/2021

Excellent in every department

10/02/2021

Dr. Bal is a very good Doctor. I appreciate her being on time and considering my schedule.

10/02/2021

Very well ran establishment

10/02/2021

My family goes here and all like it very much

10/01/2021

Nicole is the best. She is very friendly and takes time to explain the various procedures.

10/01/2021

All good

10/01/2021

Heatherann is a very approachable doctor. She explains concepts and shares helpful information towards good health. I'm glad she's my doctor.

10/01/2021

I recommend Abrazo and Dr. Heatherann Bal highly.

10/01/2021

Excellent Dr. Very good listener and problem solver

10/01/2021

Always a good experience

09/26/2021

Dr Ball and her nurse are amazing!

09/25/2021

I typically arrive, am registered and depart within a very short period of time compared to other medical practices with whom I have been a patient.

09/25/2021

Love Dr Bal

09/25/2021

Dr. Bal takes into account my own experiences and includes me appropriately in medical decisions concerning my health care.

09/25/2021

My interactions with this office, staff and Dr Bal have always been courteous and friendly.

09/25/2021

The nurse is always attentive and welcoming, showing the appropriate level of concern

09/25/2021

I have had very good care from Dr. Heatherann Bal at Abrazon Medical Group

09/25/2021

Have already referred patients to her.

09/25/2021

Great doctor and staff!

09/25/2021

Love Nicole!

09/24/2021

Dr. Bal is an amazing doctor and takes time to listen to you.

09/24/2021

Nicole is awesome!

09/22/2021

I frequently recommend Dr. Bal and Abrazo because of my experience there,

09/22/2021

All front office staff is good, but Eileen is particularly friendly and helpful.

09/22/2021

Nicole, Dr. Bal's assistant, is always personable and takes the time to make sure any questions I have are noted for the doctor.

09/22/2021

I cannot speak highly enough of Dr. Bal. She always takes the time to listen carefully, respond to my questions and concerns, offer options for treatment, and follows up. Abrazo Medical Group is very fortunate to have her in their practice. She is also very prompt and responsive to questions asked through the patient portal.

09/20/2021

I would gladly and in a New York minute recommend Dr. Heatherann Bal to any and all who may be seeking a Primary Care Physician.

09/20/2021

Making an appointment to see M Primary Care Physian Dr. Heatherann Bal has ALWAYS been a breeze. The staff at the Abrazo Clinic are ALWAYS cheerful and extremely helpful.

09/20/2021

Once again checking in has ALWAYS been a breeze and checking out has ALWAYS been equally simple.

09/20/2021

Dr. Bal has ALWAYS been attentive to my health needs and is a professional in every sense of the word.

09/20/2021

Again, staff top notch.

09/20/2021

Dr. Bal's Nurse Nicole in one word is AWESOME!

09/17/2021

All front office staff, PA and Doctor Bal always very courteous and professional.

09/17/2021

Nicole is a keeper, and a great asset of Doctor Bal's

09/16/2021

Dr. Bal is the best! She listens, shows genuine concern for my concerns, helps direct me to specialists I need and communicates wonderfully.

09/16/2021

Nicole is awesome!

09/15/2021

Great staff!

09/13/2021

I have never had such a good relationship with my primary and her staff. Dr. Bal and her team are the best we have ever dealt with as a family.

09/13/2021

I just feel good going to see the doctor everybody I deal with are friendly and very good at what they do

09/13/2021

All GOOD

09/13/2021

If I had the choice, I would not move just to keep dr. Bal as my primary.

09/13/2021

Dr Bal is always very upbeat and open in her visit and will take what ever time it takes to deal with all my questions and concerns I have been very impressed with her from day one and it has continued to grow as time passes

09/13/2021

I really enjoy seeing Nichole

09/09/2021

Very good, Dr. BAL IS CARING & she addressed all of my concerns.

07/01/2021

wonderful doctor and so knowledgeable and personable

07/01/2021

I very much appreciate both Dr. Bal (and Nicole)

06/28/2021

Dr Bal is awesome! She really listens and feels more like a sympathetic friend!

06/28/2021

I've noticed it's very quiet even with my volume turned up all the way, but I figured it's my phone.

06/28/2021

Nurse Nicole is awesome too!

06/27/2021

Dr. Bal is an excellent physician.

06/27/2021

All staff is professional and excellent.

06/26/2021

We would definitely recommend Dr. Bal. She is a great diagnostician and takes great care of her patients!

06/26/2021

This is the best medical office we have ever been to!

06/26/2021

All were pleasant and friendly. Easy to talk to and engage.

06/26/2021

Nicole is amazing!

06/25/2021

Staff is very friendly

06/25/2021

I am very impressed with Dr. Bal - at each appointment, I know that she will come in prepared, know why I'm there (rather than having to check her file) and she is prepared with information and guidance for any future appointments necessary. She listens to me and responds in ways that I understand.

06/25/2021

loved the nurse and doctor!

06/24/2021

Dr Bal and the entire team at this office are wonderful, caring people. couldn't be happier with any other Dr.

06/24/2021

Dr. Bal does a great job communicating. She is quite professional and I have a great deal of confidence in her abilities.

06/24/2021

I felt very comfortable discussing my issues with the MA and Dr Bal

06/24/2021

Best Dr and staff I've ever had!

06/24/2021

absolutely will refer people to this office,

06/24/2021

very efficient office.

06/24/2021

Nichole is great!

06/22/2021

outstanding

06/22/2021

Nicole is very friendly and thorough.

06/20/2021

All aspects of this annual wellness checkup were conducted courteously, professionally, and in a timely manner.

06/18/2021

We tell everyone when a subject comes up about medical facilities and doctors about Dr. Bal and the everyone at Abrazo Medical Group

06/18/2021

Nichole is on top of everything.

06/18/2021

Dr. Bal and the staff are amazing!

06/18/2021

Dr. Heatherann Bal is very personable. Interested in all areas of health and well being. Offers suggestions and always informs about the "whys" of her decisions/suggestions. I have recommended her multiple times to family and friends.

06/16/2021

Outstanding.

06/11/2021

everyone has been very helpful

06/10/2021

Nicole always gets a 10+!

06/10/2021

Dr Bal is outstanding

06/08/2021

Dr bal is a wonderful doctor and I have recommended friends and family to her and they love her as well.

06/08/2021

Nicole, Dr. Bal's assistant is THE BEST!! My husband and I love her as much as we do Dr. Bal.

06/08/2021

Have always had a good experience each time I go in for services.

06/08/2021

I checked in Friday filled out and updated info then wanted me to do same.

06/08/2021

the best provider ever.

06/08/2021

great nurse.

06/08/2021

Always a good and relaxing experience.

06/08/2021

great service, great people, great office.

06/08/2021

I have recommended others and they feel as I do....GREAT!

06/06/2021

All staff were friendly and personable.

06/05/2021

professional and courteous.

05/31/2021

love Dr Bal

05/28/2021

Dr Bal made sure I didn't feel bad about being added to the schedule same day. She listened to my concerns and discussed treatment and follow up. She is a GREAT Dr!

05/28/2021

Very friendly! Seemed very concerned about my problem.

05/28/2021

I was added in as a same day emergency. Everyone said they would get me in ASAP but there may be a short wait. It wasn't a bad wait and the nurse and doctor were VERY nice and didn't make me feel like a bother.

05/27/2021

have never felt so comfortable with a Dr & assistant never acts like your bothering her or wasting her time have never felt so relaxed, scale still scares me

05/27/2021

Dr Bal & staff are always a class act! I used to hate going to Drs but they make it almost enjoyable lol super easy to talk to

05/27/2021

all good

05/27/2021

no wait time at all

05/27/2021

excellent experience

05/27/2021

couldn't be better

05/27/2021

I have already recommended

05/26/2021

All staff members were team players from check in to scheduling my next appointment.

05/26/2021

The front desk staff greeted me and immediately and checked me into system.

05/26/2021

Dr Bal is very knowledgeable regarding my diagnostic and treatment regimen.

05/26/2021

All staff members were staff kind, considerate and efficient.

05/26/2021

Nicole has excellent customer service skills.

05/25/2021

good

05/25/2021

great

05/25/2021

I Will not hesitate to recommend Dr. Bal and the practice to anyone. I was very impressed.

05/25/2021

I was incredibly impressed with Dr. Bal, she was amazing, I really felt like she listened and that I could trust her moving forward with my medical concerns.

05/25/2021

Dr Bal takes the time to discuss health issues and concerns

05/25/2021

this was new to me but worked very well

05/25/2021

great experience

05/22/2021

Quickly checked in and had basically no wait before I was called in. Nicole was friendly, cheerful and efficient. Then waited maybe 2 minutes for Dr. Bal. Again, friendly, cheerful and efficient. Listened closely and was very helpful.

05/20/2021

My wife and I are extremely blessed for having Dr. Bal has our Primary Physician.

05/20/2021

I would highly recommend Dr. Bal to my family and friends in a New York minute.

05/20/2021

Dr. Bal's staff rocks!

05/20/2021

Nicole has always been very friendly and courteous.

05/16/2021

Scheduling was a breeze. Very nice person.

05/15/2021

Dr. Bal is very professional and she gave my symptoms and concerns her complete attention and offered great feedback

05/15/2021

Everyone was very friendly

05/14/2021

Dr Bal is great - she listens, asks questions and discusses the issue with you - seems very genuine and caring

05/14/2021

This team is simply the best! Everyone is nice, they are on time, and make you feel like you are their only patient. Love Dr. Bal and Nicole!

05/14/2021

Nicole is great. Always a smile on her face and seems to genuinely care about me

05/14/2021

front desk staff very courteous and professional

05/12/2021

Outstanding staff! Very friendly and helpful.

05/12/2021

dr Bal is great

05/11/2021

I always recommend the practice to anyone looking for a primary care physician

05/11/2021

I am always called back around my appointment time and brought back to the exam room promptly

05/11/2021

I moved over to Dr. Bal after seeing her while my other physician was out. I decided that stay with Dr. Bal because she is friendly, attentive and listens to my concerns all while choosing the best plan for me and my health.

05/08/2021

Nicole is awesome!

05/08/2021

Dr Bal is fantastic! she is attentive and caring.

05/07/2021

i am so happy I found Dr. Bal. i feel at ease with her and confident in my care. she really listens and seems to care

05/07/2021

Good

05/07/2021

Eileen is always so friendly. Asset to your office

05/07/2021

Nicole is so friendly and listens to me.

05/04/2021

vey nice doctor, she takes her time to explain every question. You don't feel like your being rushed.

05/04/2021

Dr Bal is so easy to talk to and doesn't talk down with big medical terms. love her

05/04/2021

Nicole is awesome. so caring and a great listener

05/02/2021

Dr. Bal has a very kind heart and listens to my concerns. I feel totally confident that I'm receiving the best care!

05/02/2021

Nicole is fantastic!

04/30/2021

Dr. Heatherann Bal listened to all my concerns and was responsive to my participation in assessing my options for treatment and medications.

04/30/2021

I have been very satisfied with my experiences at the North Peoria clinic including receptionists, lab technicians, nurses/assistants and physician Heatherann Bal.

04/30/2021

Service was prompt, courteous and attentive.

04/30/2021

The Nurse was friendly and welcoming.

04/29/2021

I never feel rushed. Dr. Bal is always willing to listen and support my concerns.

04/29/2021

Very personable and approachable

04/29/2021

The staff is always welcoming and professional

04/29/2021

love the respect of my time and way work efficiently!

04/28/2021

the nurse was excellent and covered all my questions to get me ready for the doctor

04/28/2021

Dr Ball clearly explains everything going on and what I need to do when I leave! Great Physician!

04/28/2021

Dr Ball and entire staff gives great customer service!!

04/25/2021

When I changed insurance companies, I based my decision on Dr. Bal accepting the plan. If she wasn't on the plan, I didn't consider it.

04/22/2021

Dr. Bal was so friendly and I never felt the conversation was rushed. She answered all my questions and I'm very excited to find a provider I like so much!

04/22/2021

Dr. Bal is an amazing doctor and I appreciate her care very much!

04/22/2021

Registration staff is friendly, professional and efficient.

04/22/2021

Nicole is professional and makes sure you are comfortable.

04/22/2021

Dr. Bal makes me feel comfortable and puts me at ease.

04/21/2021

Dr Bal is the best doctor I have ever had.

04/16/2021

The front office staff was professional and kind...a great first impression!

04/16/2021

always great, never keep you waiting, staff and professionals are wonderful.

04/16/2021

Dr. Bal's high level of skill is complimented by her compassion and wonderful bedside manner.

04/16/2021

Love your new office and all your staff. It's always a pleasure.

04/16/2021

Nichole is the best!

04/11/2021

Nicole is very good at her job and very caring.

04/08/2021

I was recommended by someone and I am very happy. I moved from out-of-state.

04/08/2021

very fast

04/08/2021

The nurse was great toothe nurse was great too

04/08/2021

I love the whole staff. Doctor Bal is great

04/08/2021

everyone was masked and socially distancing

04/07/2021

good

04/07/2021

great

04/07/2021

okay

04/06/2021

Overall a great and pleasant experience.

04/06/2021

My experience was very much delightful. there was adequate spacing and seating. Everyone had on a mask, all of the staff were very professional, and provided additional information. Everyone were very pleasant and out going. and most importantly, there were prepared and very organized.

04/02/2021

Dr. Bal and her staff at Abrazo are great. A good experience each time.

04/02/2021

Love Nicole she is very prompt in answering my emails and returns my calls promptly

04/02/2021

I have referred several friends and relatives to dr bal and all have been very pkeased

04/02/2021

excellent service ladies up front very friendly and helpful. Love the Easter decorations

04/02/2021

This was my first time at the new location. Made appt thru portal and the staff is wonderful

04/02/2021

Love early appts

04/02/2021

Dr bal. I have recommended her already yo friends

04/02/2021

I do this all the time love abrazo

04/02/2021

Nicole works with you to relax

03/31/2021

Everything is run perfectly, but I did not like filling out the application online just seems like it went on forever.

03/31/2021

my husband and I both Love, love Our doctor and all office help.

03/31/2021

love Dr Bal

03/29/2021

Dr. Heather Bal is great and my husband and I are very excited to have found her as our new primary care doctor.

03/28/2021

All were very friendly

03/28/2021

Would recommend to others

03/27/2021

Dr Ball and the staff were wonderful.

03/26/2021

Love Dr Bal! See others do too by all the 5 star reviews she received which is why I chose her

03/26/2021

The entire staff is very welcoming.

03/26/2021

Very happy with my Doctor selection and the office Thanks

03/26/2021

She was excellent too!

03/26/2021

The front desk staff very helpful and friendly especially one who is young. I was so impressed with my interaction and then over hearing her interaction with others. I was thinking wish all car were like her and how empathetic she is at such young age- very cheerful too/ a pleasure.Of course I absolutely love Dr. Bal and just referred my mother in law to her. Always helpful informed and patient and also friendly.

03/24/2021

She was friendly, courteous and remembered me from a previous visit.

03/24/2021

everyone is very pleasant and bright clean office

03/11/2021

All of the staff were courteous and welcoming, both over the phone and in person.

03/11/2021

We love meeting Dr Bal. She is amazing, knows us by name, understands our needs and lifestyle. Always willing to help and explain things.

03/11/2021

Dr Bal cares for her patients in a professional manner and always prepared prior to entering the exam room. Plus she is kind and friendly.

03/11/2021

we love the staff here!

03/11/2021

The ladies at the front desk are always very courteous and friendly and get me checked in quickly.Dr Bal really cares about her patients and is extremely prepared upon entering the room. She reviewed my chart prior to my appointment and knew exactly which tests I needed, saving time reviewing during my visit. Preparing as Dr Bal did prior to my appointment truly shows that she values both my and her time during the exam process. Thank you Dr Bal!!!

03/11/2021

I was very pleased!

03/11/2021

Nicole is always friendly and on top of information and my chart. She brought notice to my doctors attention of colonoscopy due when I was hoping that my doctor would forget.

03/10/2021

Dr bal and her nurse assistant have been my best of any of the physicians I have had

03/08/2021

the office is very professional and all the staff is friendly

03/07/2021

The receptionist staff are always courteous and friendly.

03/06/2021

Excellent!

03/06/2021

Nicole was very attentive and went above and beyond to make sure I don't leave before Urinalysis test results done .

03/06/2021

Excellent !

03/03/2021

Love Dr Ball she's amazing

03/03/2021

You have the nicest ladies up front.

03/01/2021

Very good experience

02/28/2021

Being new to the area, I have already recommended Dr. Bal to multiple neighbors who are also new to the area.

02/28/2021

no delays

02/28/2021

all easily done

02/28/2021

The entire staff just seemed genuinely happy.

02/28/2021

I have already recommended Dr. Bal to a friend.

02/26/2021

She is awesome. Great personality

02/26/2021

Dr Bal is a cheerful professional

02/26/2021

Christina and Eileen are great

02/26/2021

Couldn't have asked for better!

02/26/2021

Nicole is super

02/26/2021

Always a good experience. Enjoy the nurse who takes temp and weight and goes over general info. She is always very friendly and funny and professional. Dr Bal is terrific!!!

02/26/2021

We have recommended Dr. Bal to several new neighbors that have moved from out of state. She is terrific. She follows up, when she walks in the exam room she knows who you are and what is going on. Most of all she listens and talks to you.

02/17/2021

dr Bal and her staff are greatl

02/15/2021

great

02/15/2021

Nicole is always very personable and knows who I am

02/12/2021

She is a darling. She always greets me and always have a great attitude.

02/12/2021

Dr Bal is smart, easy to talk to, and makes you feel like your concerns are her concerns

02/12/2021

office staff make the office so cheerful with all the holiday decor. They are all so pleasant and helpful

02/12/2021

Dr. Ball is a great a person and a doctor. I am very pleased with her professionalism and level of care she provides.

02/12/2021

I love the location of the office and friendliness of the staff. Dr. Bal is a great person and a doctor. She is very timely and personable.

02/12/2021

Always friendly, efficient and knowledgeable

02/08/2021

Dr Bal is great. Easy to talk to, she listens and makes me feel like she cares about me! so glad we found her!

02/08/2021

Nicole is great - makes me feel comfortable and is very caring, and we laugh a lot

02/08/2021

love the staff - Eileen is very helpful, professional and pleasant

02/07/2021

Although I felt listened to I felt really rushed through.

02/06/2021

Dr Bal is so knowledgeable and informative she always answers my questions

02/06/2021

Love Dr Bal nurse/assistant she is warm, caring and friendly

02/06/2021

Very friendly and helpful front desk.

02/06/2021

Nicole is awesome

02/05/2021

I can count on my questions asked on the portal to be answered quickly.

02/04/2021

Dr Bal is outstanding! She takes the time listen and I never feel that I'm being rushed out!

02/04/2021

very good experience!

02/04/2021

everyone was very knowledgeable, friendly, & efficient. I was able to get a blood drawn right on site with no waiting, Elizabeth was amazing!, she had no problems even on the first try (most people are unable to draw blood from me & I usually have to come back) this was wonderful!

02/02/2021

I was very impressed with Dr. Bal. She was took the time needed to go over all of my medical conditions and thoroughly explained her recommendations. She had been recommended to me by a friend and I am very pleased she was accepting new patients.

02/01/2021

The interaction with assistant and Dr was awesome!

02/01/2021

Dr Bal is delightful as is her assistant Nicole

01/31/2021

wonderfully kind and courteous staff. willing to help - terrific!

01/31/2021

best experience ever!!! very efficient!

01/31/2021

very kind, concerned and courteous!

01/31/2021

love her! very happy!

01/30/2021

I believe her name was Nicole. she was very friendly and welcoming.

01/30/2021

first experience with this person, Dr Bal. She was nice enough and seemingly present and engage with me. I will need to see if a relationship can be established over time.

01/30/2021

Dr. Bal was very kind and I felt very comfortable for a first visit, which can sometimes be a little anxiety inducing. I feel very comfortable moving forward with her as my PCP.

01/30/2021

Staff were very welcoming!

01/29/2021

Dr. Ball was actively engaged in my concerns. she addressed and answered all my questions. I felt very comfortable.

01/29/2021

Excellent

01/29/2021

nice office, I felt comfortable with the Covid protocols taken

01/29/2021

The nurse was personable and polite

01/29/2021

i have already recommended to another person

01/29/2021

I appreciated that they was hand sanitizer readily available

01/28/2021

Runs very smoothly. Thank you.

01/28/2021

awesome all around !!

01/25/2021

overall experience was great.

01/25/2021

my dr. shows great care and was very helpful.

01/23/2021

Nicole is AMAZING! I really appreciate how compassionate and friendly she is.

01/23/2021

Dr. Bal is, by far, one of the best practitioners I have had in my 62 years!

01/23/2021

The nurse was very friendly and pleasant. She attentive and listened well.

01/23/2021

The experience was great - I didn't have to wait more than a few minutes before I was taken back to the exam rooms.

01/23/2021

This is my first experience at this clinic but it was about the best experience I've had in a physicians office!

01/23/2021

The ladies at the registration area are always FABULOUS! They make the visit start out enjoyable!

01/23/2021

Dr. Bal is professional and compassionate. She listens carefully and gives us time to ask questions.

01/23/2021

The front desk staff were friendly, courteous, and helpful.

01/23/2021

Nicole is great! always enjoy being taken care of by her

01/23/2021

Everyone was caring and careful.

01/23/2021

Dr. Bal was very pleasant and friendly. She asked lots of questions and listened to my answers. She was caring and discussed in layman's terms. I would highly recommend her to others.

01/21/2021

Dr. Bal has provided my wife and I the best experience possible as our PCP.

01/21/2021

Very Good all around.

01/21/2021

Very good all around.

01/21/2021

Dr. Bal is knowledgeable and caring. She takes the time to read any paperwork or reports that are relevant to the visit and makes sure I understand any tests or further treatment that she recommends. Dr. Bal and her staff are a pleasure to work with. Her nurse, Nicole, is especially skilled at giving injections and vaccines. I hardly knew it was done,

01/21/2021

The MA was very courteous and friendly.

01/20/2021

Really enjoy Dr. Bal!

01/18/2021

Dr Bal was great. my wife and daughter will become her patients too

01/18/2021

excellent service

01/18/2021

everyone there is fantastic?

01/18/2021

Dr. Bal is fantastic. I will recommend her

01/15/2021

no issues

01/15/2021

always good experience with dr. Bal

01/15/2021

great dr. and staff

01/14/2021

Dr. Heatherann Bal is Fantastic.

01/14/2021

Best Patient Service I have ever received

01/14/2021

Nicole is Outstanding, friendly and knowledgeable .

01/13/2021

staff has always been good

01/13/2021

so far this has been good

01/10/2021

All of the staff that I had contact with were great.

01/10/2021

no problems

01/10/2021

For our first meeting DR. Bal took extra time to listen to me and asked questions about my health and welfare. I hope that she stays here for a long time. She seems to be a caring person and from what I can see a good Doctor.

01/07/2021

Dr Bal is exceptional as usual very pleasant and straight to the point

01/07/2021

no problems

01/07/2021

very happy with staff and doctor. recommend them to everyone

01/07/2021

never have had a bad experience

01/07/2021

as usual the service was excellent

01/02/2021

this was my first visit and I received the care and attention I need

01/02/2021

good and very helpful

01/01/2021

Very friendly staff and good patient bed side manner. Like the staff and office.

01/01/2021

There were no delays.

01/01/2021

great experience so easy to talk with her

12/31/2020

Dr Bal is very professional, interested in you as a person and a good listener!

12/31/2020

Good

12/31/2020

Great!

12/31/2020

Very professional and kind

12/28/2020

I have happily referred several friends/family to Dr Bal

12/26/2020

Doctor Heatherann Bal answered my questions and explained the referral process.

12/25/2020

Dr Bal is one of the best Doctor I've ever had.

12/23/2020

dr Bal and her assistant Nicole are very kind and professional! highly recommend her.

12/23/2020

Dr. Bal is wonderful. I've recommended her many times to others. Her interpersonal skills are great and I have confidence in her medical skills and sound advice.

12/23/2020

Nicole is always professional but also pleasant; she listens and share information as appropriate.

12/19/2020

assistant is always very courteous

12/18/2020

Nicole was incredible. I felt like she listened and cared about my problem and addressed all concerns.

12/18/2020

Felt safe and was happy with everything.

12/18/2020

Great experience, very inviting atmosphere!

12/18/2020

As someone in various healthcare leadership roles.... I wish all of my past, present and future clinics could run and effectively and efficiently as this clinic does with some of the most friendly staff I have ever seen! To be able to be as lucky to find both the friendly and professional mix of staff is a rare gem! Take care of these folks! Shout out to the ancillary support (lab) as well! She was outstanding!

12/18/2020

Christina was AMAZING! I was just watching her interact with an elderly population and she was so informative and patient and I felt that she was truly caring and able to ensure she delivered an understood message.

12/18/2020

Dr. Bal is awesome! She is so knowledgeable and has a wonderful bedside manner. My Mom ( this was her visit) feels so confident & comfortable seeing Dr. Bal, she treats my Mom like she was her own parent. It makes bringing her to a Dr. appt. so easy.

12/18/2020

Bal was fantastic!! one of the best providers I have seen and had probably ever! the communication, follow up and follow through is something that is often lacking and missed but her and her team are truly among the best! Clone them and apply to all clinics!

12/17/2020

it is a pleasure to come there. so much better than any other medical offices

12/17/2020

great visit.

12/17/2020

very friendly.

12/17/2020

Good experience!

12/17/2020

everything is the best

12/17/2020

everything went smooth and no long waiting.

12/17/2020

I feel like dr bal pays attention to everything I say

12/16/2020

Dr. Bal is the best doctor I have ever had. She is very professional, good at her job and very pleasant.

12/16/2020

Nichole was the same as Dr. Bal. OUTSTANDING!

12/16/2020

OUtstanding!

12/16/2020

Outstanding!

12/14/2020

Since I have been seeing Dr. Bal, I have not had any bad experiences.

12/12/2020

Dr Bal is a good doctor. I am very comfortable with her and just her with my care.

12/12/2020

The people are awesome

12/12/2020

It was a good experience

12/11/2020

Everyone in this offoce very friendly and helpful So glad I told about this office

12/11/2020

Dr. Bal is the the best Dr. I have ever had.

12/11/2020

awesome young lady

12/02/2020

I have already recommended her to other people

11/30/2020

doctor was great! Eileen at the front was great. all very nice people

11/27/2020

This is the best experience I've ever had at a doctors office. I could not be happier :)

11/27/2020

Excellent experience. Staff is friendly & organize. Dr Bal was friendly, Medicare knowledgeable and easy to talk to.

11/27/2020

The staff is extremely personable. And I've never had such a caring doctor before. Definitely making this my Primary Care. Thank you!

11/27/2020

Very positive experience

11/22/2020

The office called me to pre-schedule my annual physical. Great service!

11/20/2020

staff were very friendly and efficient

11/18/2020

excellent

11/18/2020

has everything you want in a provider.

11/18/2020

concerned. caring. respectful.

11/18/2020

professional.

11/18/2020

good experience

11/16/2020

The lady at the reception desk was very kind and prompt. The nurse that took my vital was very kind as well. Dr, Bal was exceptional and showed genuine interest in my medical history.

11/15/2020

love Nicole and Dr Bal

11/15/2020

just love everything about this practice

11/15/2020

it was a very positive and welcome office and staff

11/14/2020

relatively speaking, very short wait time in comparison to other medical organizations

11/13/2020

Dr Bal shows sincere interest in my well being. I feel comfortable to discuss any issues regarding my health. I respect her opinions.

11/13/2020

great staff, always attentive, and READY to help. they remember my name on site with a smile!

11/13/2020

Dr Bal's staff is always very attentive and helpful

11/12/2020

Dr. Bal is awesome. She is pleasant, listens to all health concerns, and demonstrates a true concern for her patients.

11/12/2020

I would, without a moments hesitation, highly recommend Dr. Bal to family, friends, & those seeking a primary care physician.

11/12/2020

very good

11/12/2020

Nicole is awesome and is easy to talk to.

11/12/2020

great experience

11/12/2020

Awesome service.

11/10/2020

always have been professional and accommodating

11/06/2020

I was very happy that the staff offered to submit my needed prescriptions electronically. They were submitted and verified before I even left the office!

11/06/2020

Dr. Bal is the absolute best! She shows genuine interest in me and is pleasant and friendly.

11/06/2020

Process was quick and smooth.

11/03/2020

staff always pleasant

10/29/2020

Dr Bal took time to listen to me, to ask me questions, to answer my questions, to do a thorough and whole job of explanations, and medical care options and suggestions. She is outstanding.

10/28/2020

The Dr has to keep a pace, I understand this, some discussion can go very quickly

10/28/2020

efficient operation

10/28/2020

truly personable

10/28/2020

very safe practices as far as hygiene

10/24/2020

Dr Bal is one of the best doctors I've had and she provides excellent care.

10/24/2020

The staff is very friendly and courteous. Doctor Bal is awesome!

10/24/2020

Nicole is always professional and friendly as well as thorough.

10/14/2020

good

10/14/2020

I was very impressed with everyone at the clinic. Front desk, nurse, doctor and lab. everyone was very nice and patient.

10/12/2020

Eileen at the front desk is a pleasure

10/12/2020

Dr Bal is friendly and puts me at ease.

10/12/2020

She was great!!

10/11/2020

The front desk staff is amazing. They are kind and funny and take the time to chat with you even if they're busy.

10/11/2020

well organized

10/11/2020

couldn't be better

10/11/2020

felt very comfortable

10/11/2020

excellent!!

10/11/2020

very friendly & easy to talk too

10/11/2020

my sisters love her so I switched over, they were right

10/11/2020

Nicole is an absolute angel and the best nurse I've ever had!

10/10/2020

friendly and efficient staff in office and on the phone. emails on the portal are answered quickly also.

10/10/2020

I had to wait 20 mins before I was taken back but once I was taken back things moved quickly

10/10/2020

My husband and I both go to Dr. Bal and we have recommended her to others. She is attentive, caring and very knowledgeable.

10/10/2020

nurse is caring and friendly. listens and makes sure information is current and correct.

10/10/2020

Everyone was wearing face masks or shields and hand sanitizer was provided on the counter.

10/10/2020

I have recommended and will continue to

10/10/2020

Again great office and staff

10/10/2020

very professionally run office.

10/10/2020

great office

10/10/2020

she is great

10/10/2020

Dr Bal is the best!!!

10/10/2020

Dr Bal is excellent

10/09/2020

no issues

10/09/2020

definitely would recommend her, my favorite doctor I've had so far

10/09/2020

was a very quick and easy appointment and everyone was super nice and cautious with covid going on

10/09/2020

my appointment was at 9 and I got in no later than 9:02

10/09/2020

very nice and made sure I understood readings of bp ect.

10/09/2020

all we're wearing masks, gloves and used sanitizer

10/08/2020

there was a student with dr. Bal...she came in first. did a good job. was very pleasant and compassionate

10/08/2020

the second person I had contact with who brought me pack into a room was SO kind. she was very thoughtful and aware of my anxiety

10/08/2020

always very cheerful and professional

10/08/2020

love dr. Bal

10/08/2020

always good

10/04/2020

Everyone at this practice is so friendly and helpful. Dr. Bal is a wonderful doctor and we could not find anyone better to help us. We appreciate her caring and friendly manner as well as the other people working at this practice. Thank you.

10/03/2020

Dr. Bal always listens & i trust her adviceI feel comfortable asking questions & appreciate her suggestions

10/03/2020

nicole always attentive & helpful

10/03/2020

always very professional & friendly

10/02/2020

Dr Bal is wonderful. she listens and hears what your saying.

10/01/2020

Dr Bal is the best prime doctor I've ever had!

10/01/2020

Everyone is very conscientious and friendly.

10/01/2020

Nicole is wonderful and a very good listener

10/01/2020

My friend is going to contact Dr Bal

10/01/2020

They are a very cohesive team

10/01/2020

Dr. Bal shows kindness and empathy with a great bedside manner. I really appreciate her knowledge of so many things and if she doesn't know, she looks it up or gets expert opinions and gets back to me.

10/01/2020

Everyone was wonderful

09/30/2020

I have already recommended this practice and dr bal to my entire family

09/30/2020

The best experience! Dr Bal and the staff were fantastic and do knowledgeable!

09/30/2020

she spend a great amount of time listening and explaining things to my son and I. even when my son rambled a bit she listened and acknowledged everything making him feel right at home

09/30/2020

Nicole was wonderful and very friendly

09/24/2020

Registration and front desk personnel are very friendly and professional, and are easy to work with.

09/24/2020

Nicole is very friendly, professional, and easy to talk to and ask questions of. I appreciate her professionalism and consider her a great asset to the office.

09/24/2020

I've had many personal doctors in my lifetime with the amount of moving around that I did for my job but I consider Dr Heatherann Bal one of the best. She's very personable, professional, listens to what you have to say, discusses your health care with you in terms that you can understand. I would highly recommend her to others.

09/24/2020

I love Dr. Bal and the staff at this office. They are all so kind, thoughtful, thorough, and helpful. I appreciate that Dr. Bal makes sure to ask questions and really listen to me. The staff are great, and it's wonderful having the Lab right there too. Thank you for providing this office to North Peoria!

09/23/2020

The best

09/23/2020

All good. No Bad other than my issue concerning the sleep medication

09/23/2020

Great office staff

09/18/2020

excellent staff

09/18/2020

love Dr Bal

09/18/2020

everyone is so nice and helpful

09/17/2020

dr bal is very thorough. she pays close attention to detail. she made sure my questions were answered

09/17/2020

a lot of positive attitudes

09/17/2020

pleasant assistant

09/16/2020

Nichole is the best!

09/15/2020

this was a great experience.

09/13/2020

Dr Bal has been helping me through a very difficult time. Her concern has been genuine and her treatment helpful. Best doctor I've had in a very long time.

09/11/2020

was very pleased with everything about the office visit.

09/10/2020

Nicole is just the best. Extremely competent and makes sure to take note of any problems or concerns you might have. She is an excellent liaison for Dr. Bal.

09/10/2020

I truly wish I would have had as understanding and professional doctor as Dr. Bal is throughout my health journey. I am so happy and pleased that I am in her care!

09/10/2020

The visit could not have been any better.

09/10/2020

All staff very welcoming!

09/10/2020

Always expedited quickly.

09/10/2020

I would recommend in a heart beat.

09/04/2020

was in and out in 30 min with a ton of tests done. very thorough and quick from all the staff!

09/04/2020

dr Bals nurse is always so welcoming and nice to me. she always makes me feel comfortable when I come to the office.

09/04/2020

I really like the front desk ladies. informative and professional

09/04/2020

I'll be seeing a different physician.. but I do like the front desk staff.

09/04/2020

all good

09/04/2020

both front office ladies that were there on 9/2/2020 were very nice and helpful!

09/04/2020

always very professional and clean.

09/04/2020

everyone very courteous and helpfulgood

09/04/2020

always felt at ease

09/04/2020

staff was awesome!

09/04/2020

comforting experience

09/04/2020

always a smile

09/04/2020

professional

09/03/2020

Aways a wonderful experience at the office. check in staff is great, friendly and polite the same with the girls in the back. Dr Bal is excellent

09/01/2020

very accommodating

08/30/2020

Its obvious from the depth of questions that she cares She is efficient yet through.

08/29/2020

Nurse Nicole is so wonderful! Professional yet friendly, kind and caring.

08/29/2020

Dr. Bal is the best doctor I have ever interacted with. She listens, is thorough and is so kind and caring!

08/29/2020

i was acknowledged and attended to immediately.

08/29/2020

the entire staff is kind and wonderful to interact with

08/28/2020

she is friendly, able and I felt she remembered me

08/28/2020

no delay, very efficient

08/28/2020

Very satisfied

08/28/2020

Great bed side manner

08/26/2020

I am so happy to have found Dr. Bal. She was friendly and easy to talk to. I felt very comfortable!

08/26/2020

the nurse was awesome!

08/26/2020

all good experiences

08/26/2020

As always everyone there is great!

08/26/2020

all was wonderful! I'm so very happy I found Dr. Bal!

08/23/2020

Dr Ball is so kind and compassionate. She is by far the best doctor I have ever seen.

08/23/2020

I have recommended Dr Ball to numerous people

08/23/2020

The ladies at the front desk are super sweet!

08/23/2020

I felt completely safe in the office

08/23/2020

Dr Ball's nurse is amazing!

08/21/2020

Dr. Bal is an EXCELLENT Dr! The staff is very friendly & helpful & the new facility is cheery.

08/21/2020

I have referred Dr. Bal many times

08/21/2020

Again, I am very pleased with everything.

08/21/2020

Very friendly staff

08/21/2020

Dr Bal is great

08/20/2020

Dr. Bal is amazing. I tell all my friends and family to see her if they need a doctor.

08/20/2020

staff is great

08/20/2020

already have recommended 3 people they love her too

08/18/2020

Everyone that we meet at the clinic is so nice and helpful. We really feel that we are well cared for there.

08/18/2020

I have recommended Dr. Bal to others. My son will contact her for an appointment if his cancer goes into remission,

08/18/2020

The women who work in the reception area are exceptionally nice and friendly. Always willing to help however they can.

08/18/2020

Could there be a nicer dr. than Dr. Bal? I don't think so. She is so thorough and kind. We are so glad to have an association with such a good dr.

08/18/2020

Our regular assistant was not there. The woman who took her place was so nice and efficient. I know she works for another dr there

08/18/2020

Dr Bal listened to my questions, spoke to me respectfully, and encouraged me to improve my health through diet and exercise.

08/18/2020

Front office staff very friendly and helpful.

08/15/2020

I'm actually impressed that there is very little wait time from the time I arrive

08/15/2020

I'm very please with dr Bal and her staff, they are caring and attentive .

08/15/2020

No wait time at all!

08/12/2020

Nicole is awesome! She is very attentive, friendly, and professional.

08/12/2020

Dr Bal is fantastic! She is very attentive and caring to my needs. I don't feel rushed during our visits. She walks into the room and knows my history. I can tell she has reviewed my chart become she comes in so she knows me and what is going on.

08/03/2020

beautiful new facility

08/03/2020

Have already got two friends to work with Dr. Bal

08/03/2020

Dr Bal is a very good Doctor.

08/02/2020

Dr. Bal's nurse Nicole is so nice and very friendly.

08/01/2020

All good

08/01/2020

all around a very nice experience l

08/01/2020

The entire experience was very good.

08/01/2020

First class all the way

08/01/2020

really great ladies

08/01/2020

fast and efficient

08/01/2020

first time in this office and I felt very comforted. they took all precautions in COVID safety, were friendly and very clear in their instructions. I felt like I choose the right doctor.

07/30/2020

I LOVE Dr. Bal's assistant!

07/30/2020

Dr. Bal is the best doctor I have ever had.

07/29/2020

A great experience from the office staff to the medical assistant to the doctor

07/29/2020

Dr. Bal was recommended to me and I certainly will (and have already) recommended her to others!

07/29/2020

have recommended already and will continue to do so

07/29/2020

very appreciative of all

07/12/2020

I enjoyed the atmosphere of the new office. The office staff are awesome, very attentive to my needs.

07/12/2020

Dr. HeatherAnn is AWESOME. Very concern for my health and she provides information in concise manner so I can comprehend.

07/12/2020

Awesome.

07/12/2020

Very attentive to my needs

07/12/2020

Very satisfied overall

07/12/2020

Awesome teamwork

07/11/2020

The staff were all wearing masks.

07/10/2020

front office staff is helpful and friendly

07/08/2020

Dr Heatherann Bal is professional, practical, understanding and considerate. She has a nice balance of science with bedside manner.

07/08/2020

excellent. friendly, knowledgeable and professional.

07/07/2020

Excellent service! Nice and friendly stuff.

07/04/2020

All good

07/04/2020

All good.

07/04/2020

Dr Bal is great.

07/04/2020

Good experience.

07/03/2020

Dr Bal is always nice and pleasant to talk too very professional I like her alot Office sfafff is nice also

07/03/2020

staff was very friendly and helpfu!

07/02/2020

great experience

06/27/2020

Dr Bal is simply wonderful. She listens, she hears me. She wants to help.

06/27/2020

easy, convenient

06/27/2020

Dr Bal is AWESOME!!

06/27/2020

Nicole the MA is courteous and helpful

06/24/2020

no issues

06/24/2020

so glad I found dr. Bal and the office

06/24/2020

very clean office and courteous staff

06/24/2020

love Dr. Bal. very nice! she is very thorough and cares!

06/24/2020

very smooth and quick

06/24/2020

everyone is very nice

06/24/2020

she is very nice

06/24/2020

very professional

06/19/2020

HeatherAnn Bal is a wonderful, caring DO. I would happily refer her to family and friends.

06/19/2020

I am not very experienced with video conferencing of any kind, but I thought the appointment went very well.

06/19/2020

I continue to self isolate so I was pleased to have the virtual option offered. I was in the office for labs so I would feel comfortable with a virtual or an in-office appointment, but I can see how specific circumstances would be best served by one or the other.

06/19/2020

Appreciate that Dr. Bal had me come in for labs prior to the appointment so that results could be discussed at that time. She answered all my concerns completely. My new prescriptions were sent to my pharmacy in a timely manner. Dr. Bal is always caring and I am very happy to have found her.

06/19/2020

Used doxy.me on our home lap top. Easy to access & to use.

06/19/2020

Entire staff very pleasant

06/19/2020

Excellent customer service

06/17/2020

on time, professional. courteous, aske questions, listened and spoke in words I understood.

06/14/2020

I am so blessed to have Dr. Bal. She is so patient and kind. I know I am in good hands.

06/14/2020

great team...great people..

06/13/2020

everyone was very friendly

06/12/2020

I never have to wait more than 5 mins to get called back and never more than 10 mins in exam room. office staff has always been beyond thorough!

06/12/2020

Dr. Bal and her staff are the best!

06/12/2020

no wait no delays

06/04/2020

I feel very comfortable with asking Dr. Bal about any concerns I have. She is an extremely good listener, and always includes you in the conversation about her decisions.

06/04/2020

she's great

06/04/2020

All was good.

06/04/2020

Dr Bal is great

06/04/2020

Nicole is the best!

06/04/2020

all was good

06/03/2020

Very happy and satisfied with Dr Bal, Nicole, and everyone I have dealt with at Abrazo North Peoria

06/03/2020

Very friendly and helpful personnel at Abrazo North Peoria

06/01/2020

Wow! I was very pleased with Dr. Bal! She was very straight forward and to the point! She was courteous, polite, and very personable! A++

06/01/2020

Again, very efficient and respectful!

06/01/2020

Very efficient practice!

06/01/2020

Very attentive and thorough!

06/01/2020

Very Satisfied!

05/20/2020

good visit

05/20/2020

Dr Bal is a very pleasant and concerned physician. I am very pleased.

05/20/2020

moved pretty fast

05/20/2020

all was very pleasant

05/16/2020

Everyone involved with my appointment was very friendly and professional.

05/16/2020

I would gladly and great amounts of enthusiasm highly endorse Dr. Bal's practice.

05/16/2020

The woman who is in the lab is also very efficient and pleasant. I don't know if she works for Lab Corp or Abrazo but we like her too.

05/16/2020

Dr. Bal's assistant is Nicole. She is so nice and efficient. We appreciate her looking after us so well when we go for appointments.

05/16/2020

Overall scheduling an appointment with Dr. Bal was very easy. The entire staff was friendly, courteous, and made feel like you were a long time patient.

05/16/2020

The offices are so clean and beautiful. And we appreciate handicap parking close to the entrance.

05/16/2020

Nicole was awesome.

05/16/2020

The women who work in the reception area are so pleasant and courteous and efficient. It is a pleasure to meet with them when we arrive and again when we make subsequent appointments.

05/16/2020

We love Dr. Bal. She is so pleasant and caring. She actually listens and does not give us short shrift when we have appointments. Did I mention that she is caring? We don't see many drs. like her anymore.

05/16/2020

Dr. Bal is an exceptional Doctor.

05/16/2020

Again, efficiency was the name of the game during my visit.

05/16/2020

We never have to wait a long time for our appointments.

05/16/2020

Dr. Bal is not only a DO but an awesome DO.

05/14/2020

I really like Dr. Ball. She made me fell welcomed and she took care of my prescription needs and my mammogram quickly.

05/14/2020

very friendly and courteous

05/14/2020

my visit went very well

05/13/2020

Dr Heatherann Bal is so nice. She's been good at zeroing in on the medical issue I bring to her. ....very good Doctor.

05/13/2020

Good job team.

05/12/2020

No delays

05/12/2020

Staff are kind and professional

05/11/2020

great staff in doctor office and lab

05/11/2020

Dr. Bal is very easy to speak with and very kind.

05/09/2020

Dr Bal is an excellent doctor very up on all current conditions and medicines

05/09/2020

i love dr. Bal!! She is very attractive.

05/09/2020

Very nice very professional

05/09/2020

Everyone was very nice

05/08/2020

all good

05/08/2020

showed sincere concern and impressed with how thorough she was. explained everything.

05/08/2020

under the trying circumstances of Covid they were careful, reassuring and professional in their procedures and care.

05/08/2020

no wait time. I arrived early to fill out paperwork. By my appointment time I was in the exam room

05/08/2020

very personable, persuasive, professional

05/08/2020

i felt very comfortable with the protective measures taken

05/06/2020

DR. Heatherann Bal. is a terrific physician. I have recommended her to many people.

05/06/2020

Nicole is awesome

05/03/2020

thorough

05/03/2020

efficient

05/03/2020

alway a good experience

05/03/2020

helpful and friendly.

05/03/2020

always impressed with effecient and friendly staff

05/02/2020

I enjoyed Dr. Bal very much. She was knowledgeable, friendly and I'm happy I established care with her.

05/02/2020

The two ladies at the front desk were very pleasant and helpful.

04/25/2020

it's always been a good experience staff is extremely friendly and helpful take our privacy very serious

04/25/2020

that's what I keep coming back nurse as well as doctor very nice and friendly

04/25/2020

that's why I bring my daughter to Dr Bal very good doctor

04/25/2020

I have recommended your clinic.

04/24/2020

Nicole is wonderful... she looks as though she enjoys her work

04/24/2020

well run, expeditious, responsive and thorough office

04/23/2020

She is very caring. Really took the time to listen and explain treatment.

04/23/2020

I was so happy my friend recommended Dr Bal. I felt I was in good hands.

04/23/2020

Everything was perfect from scheduling the appointment, very polite staff at check in, and lots of attention and care from the Dr and her assistant.

04/23/2020

She's amazing!

04/22/2020

Staff is very kind, truly listen, and I will recommend my friends.

04/18/2020

Dr. Bal has an excellent bedside manner and I have confidence in her professional skills because she communicates clearly and thoroughly explains care, options,test results etc.

04/18/2020

Great doctor, nurse and wonderful office staff.

04/18/2020

staff and Dr. Bal are great.

04/17/2020

good

04/17/2020

excellent

04/17/2020

Dr. Half is Awesome glad I found her

04/17/2020

Friendly staff

04/16/2020

very friendly staff

04/16/2020

I feel lucky to have found this. provder

04/15/2020

Very good

04/15/2020

Very Good

04/13/2020

always a fabulous experience with Dr.Bal

04/11/2020

everything went well

04/09/2020

very friendly and helpful

04/08/2020

Dr. Bal is very thorough and friendly. she shows compassion for her patients

04/08/2020

I have found the staff to be very professional but personal. they also have a sense of humor

04/01/2020

excellent experience with professional office staff, nurse Nicole and Dr. Bal. Cleanliness apparent and I felt comfortable even in the COVID-19 crisis.

03/28/2020

They practiced excellent infection control procedures and kept me far from other patients since I have suspected covid-19 virus

03/27/2020

again, all were very kind. The nurse and Dr Bal were wonderful. they took their time with me and made me feel very comfortable.

03/27/2020

I loved Dr Bal and very happy my neighbors recommended her to me after a bad experience with previous Dr. I will definitely recommend Dr Bal to others!

03/27/2020

everyone was very kind, pleasant and courteous.

03/27/2020

she was very kind and made me feel comfortable and cared for.

03/26/2020

Appreciated the availability of an appointment in one day

03/24/2020

always good

03/19/2020

They were very aware of cleanliness and moving patients through quickly

03/17/2020

Doctor and staff are very friendly and professional they care about their patients

03/17/2020

They were all great!

03/05/2020

Nicole is a gem!

03/05/2020

Dr. Bal and Nicole make a very good team!

03/05/2020

I am very pleased with Dr. Bal!

03/04/2020

I'm very pleased with my experience and look forward to working with Dr. Bal on maintaining my health!

03/04/2020

The entire staff was friendly, courteous and very helpful!

02/27/2020

They are all great at this Abrazo office

02/27/2020

Dr. Bal is very attentive and efficient.

02/27/2020

dr bal and nurse are the best

02/26/2020

first time I have had a woman doctor. I am very happy with my choice. Dr. Bal is a great listener and a very nice human.

02/22/2020

satisfied

02/22/2020

good

02/22/2020

dr bal is the greatest

02/22/2020

satisfactory

02/21/2020

staff was friendly and helpful. Dr Bal took time to answer my questions.

02/21/2020

Dr Bal answered my questions and took time to go over things with me.

02/20/2020

I have to a couple of friends

02/20/2020

staff have been great and I love Dr Bal

02/17/2020

Very pleasant and clean, spacious. Everyone was very friendly and helpful, accomadating.

02/17/2020

No issues at all.

02/13/2020

no issues

02/13/2020

very glad to have found dr. Bal. I believe she will be a great pcp for me.

02/13/2020

very good experience

02/13/2020

very timely from arriving to leaving

02/13/2020

Nicole was very welcoming and nice

02/13/2020

lady at front desk very nice and efficient

02/07/2020

Dr Bal was very pleasant, thorough in her explanation of my treatment, and answered my questions and concerns.

02/07/2020

Front office very pleasant and helpful.

02/07/2020

she is always very pleasant

02/07/2020

love dr bal

02/02/2020

The lady who schedules appointments is so nice. Always willing to help and so cheerful and friendly.

02/02/2020

Nicole is first rate. Very cheerful, very friendly and sharp. Knows her job and does it well.

02/02/2020

We love Dr. Bal. She is so willing to listen, to help and recommend treatments and/or specialists to help with problems. We have seen many other doctors who do not have the compassion and caring attitude that she has.

01/28/2020

Dr. Bal was very pleasant and friendly. She Dr. Bal was very friendly and pleasant. Was interested in getting to know all about my medical history. I look forward to being her patient.

01/24/2020

Amazing staff with compassion and empathy for patients. Love Dr. Bal! Wouldn't want any other place to be

01/24/2020

everyone is wonderful

01/24/2020

great experience even when I'm sick

01/24/2020

shes the sweetest. I think her name us nicole?

01/24/2020

Dr Bal is thoughtful, caring and thorough. She is a great Dr!

01/23/2020

i love everyone there. i will never change my doctor

01/23/2020

great experience

01/22/2020

All GOOD!

01/22/2020

excellent office

01/22/2020

very comfortable

01/22/2020

very thorough

01/22/2020

excellent experience

01/22/2020

LOVE Dr Bal and staff. Very kind, helpful, friendly.

01/22/2020

so glad I have this facility

01/21/2020

Excellent

01/21/2020

excellent

01/20/2020

Nicole needs to have a raise in pay.

01/20/2020

I never have a bad experience with Abrazo staff

01/15/2020

very good

01/15/2020

Staff is professional and friendly, Dr. Bal is exceptionally knowledge\able, friendly, & understanding,

01/15/2020

Good experience. Nicole is friendly & helpful.

01/15/2020

great bedside manner

01/15/2020

Dr Bal is Fabulous!!

01/15/2020

excellent care

01/15/2020

Person who sceduled my appointment took the time to text Dr Bal to try too schedule me, Dr Bal responed & I was able to get an appt.. Never had a receptionist go out of her way like that before!

01/09/2020

VERY pleased with Dr. Bal, I felt she listened to my concerns and explained treatments and alternatives.

01/09/2020

I was actually amazed at the entire visit. If there there was a delay someone actually came in to let me know.

01/09/2020

Nicole was very friendly and professional. I was well cared for.

01/09/2020

I will be raving about the care I received.

12/27/2019

Have had a good experience each time that I went to Abrazo.

12/24/2019

good

12/24/2019

very good

12/24/2019

Dr. Bal is excellent and so is her nurse.

12/24/2019

Great staff and very efficient.

12/24/2019

Dr. Bal's Nurse is excellent.

12/24/2019

Great staff.

12/24/2019

Again Great staff.

12/24/2019

Dr. Bal is excellent.

12/12/2019

Dr. Bal is the first primary care doctor I have seen that has actually ran blood tests and wants to get to the bottom of whatever I have going on where my other provider almost dismissed my symptoms like I didn't really have them. I appreciate her care and am SO happy I found her. Thank you doctor bal. you're one of the good ones.

12/12/2019

front desk ladies were very nice and welcoming, Dr. Bal is now my favorite doctor. she made me feel like I was actually heard and wants to help me get better even tho I'm not the easiest case. I appreciate her being so attentive and caring to my emotions about my reason for visit.

12/06/2019

everyone are especially friendly!

12/06/2019

Everyone is professional and pleasant.

12/05/2019

Got me in quick after calling in with sickness. Very helpful.

12/05/2019

Quick in & out yet thorough.

12/05/2019

Dr. Bal has been my favorite by far of any Dr I've ever had.

11/27/2019

I'll be sending my husband as a patient once his new insurance kicks in the beginning of next year!

11/27/2019

I've never had any problems with registration or delays.

11/27/2019

Michelle is the best. Super friendly.

11/27/2019

Dr. Bal is a fantastic provider. As someone who works in the healthcare industry as well, I know that there aren't enough doctors like Dr. Bal out there and I'm so thankful to have found her as my Primary Care Physician!

11/23/2019

amazing

11/23/2019

I love de bal, and she assistant, nurse practitioner, sorry idk the name. she listens to all my problems and doesn?t make me feel stupid, even when my test results come back noral. which can be frustrating at times bc idk why I?ll get so sick, but I know she takes every measure to find the solution. the best doctor I?ve ever had and couldn?t recommen in d her and her staff enough

11/23/2019

she is amazing as well, very attentive

11/11/2019

Dr Ball was outstanding

11/09/2019

I'm new to the practice but so far give an excellent rating. Love Dr. Bal! She has a very caring attitude and gives very good exams.

11/09/2019

Nicole is excellent!

11/09/2019

great service

11/09/2019

have already given our Dr Bal's name to others

11/08/2019

front office Lady who sits on the right is an absolute joy. she's always happy and friendly and compassionate. (the side that is at the patient entry/exit)

11/08/2019

Nicole is so kind and caring and patient. I she's everything you'd want to see in a healthcare assistant.

11/08/2019

I've been with Dr Bal less than a year but so glad I found her. She is fabulous!

11/08/2019

Dr. Bal's assistant is ALWAYS so pleasant and awesome.

11/08/2019

Great office staff and nurse.

11/07/2019

Excellent experience with Dr. Bal.

10/31/2019

I learned more about my healthcare and options from Dr Bal than years with my previous provider. I'm so glad to have found her!

10/30/2019

dr Bal is always quick and through

10/29/2019

Best doctor's office I have ever had!

10/19/2019

Dr Bal and the nurse (Nicole, I believe) were both very pleasant and nice to talk to. they both listened well to my concerned and made great suggestions.

10/17/2019

dr Bal was great. I appreciate the time she spent with me and how she dell listened to my questions and gave me great detailed answers

10/17/2019

she was very nice I had my 3 year old daughter with me and I appreciate that she took time to greet her and in gauge with her a lil.

10/17/2019

dr bal and her staff are the best I have ever had. she is a very caring person.

10/17/2019

it was my first visit with Dr Bal. she was very good and listened to all my questions and provided answers to all of them. she even answered a question on a blood test that I had that I needed to better defined. I enjoyed my visit. she reminded me of my previous dr who retired as far as bedside manner goes.

10/16/2019

she always takes time to listen and remember me and brain storm. I have had my husband start seeing her as well as my two children will also start to

10/16/2019

I have never had a bad experience with the staff at my visits.

10/16/2019

Dr. Heatherann Bal is the best doctor we have had. Our entire family is seen by her. She cares for her patients and makes sure they are well taken care of and informed on all things involving their treatment. The whole staff in the office, from the front desk to her nurses to the lab technician, are all amazing!

10/16/2019

I am well informed by the staff and dr.

10/16/2019

They always show care and concern.

10/15/2019

I was made to feel very comfortable, it was my first visit. I was bleeding and scared but I was made to feel completely looked after and safe.

10/15/2019

Excellent

10/15/2019

Warm friendly Team from start to finish. Doctor and Nurses have excellent bedside.

10/15/2019

Dr. Bal, didn't rush. She took her time and asked detailed questions to get a full understanding of what was my concerns. She then moved heaven and earth to ensure I saw the necessary special care providers the next day. As a Cancer survivor I have seen lots of doctors she is simply one of the best. I couldn't be happier to be in her care.

10/11/2019

it was an amazing visit

10/10/2019

Excellent care including nice reception staff; love nurse/ma Nicole and of course Dr. Bal.

10/10/2019

Great

10/10/2019

great

10/10/2019

good

10/10/2019

I have already recommended her to two patients.

10/03/2019

Nicole was a pleasure. She was efficient, competent, friendly and we had some good laughs

10/03/2019

Eileen is great!! She is very personable, helpful and has a great sense of humor.

09/30/2019

DR Bal is reasonable and realistic compared to other physicians I've encountered

09/30/2019

Dr Bal listens, does not rush the visit and shows concern in my health and taking care of me. very professional. I have recommended her to other people.

09/30/2019

very friendly all around, reception to labs

09/30/2019

in early out quick with this visit

09/30/2019

office seems genuine

09/24/2019

The staff is always professional, friendly and caring

09/24/2019

There was no delay, everything moved along smoothly

09/23/2019

Everyone in the Abrazo Medical Group are very friendly, helpful and caring! Love Dr. Bal and everyone in there.

09/23/2019

great listener and remembers me as a patient

09/23/2019

There were no delays. Everything ran smoothly.

09/23/2019

Excellent experience!

09/23/2019

great staff so helpful

09/21/2019

Thank You!

09/21/2019

Nicole is friendly, listens well and communicates information thoroughly,

09/21/2019

Dr Heatherann Bal is excellent! She listens to everything you have to say, explains her directions, and is very kind in her whole approach to her patient. I am sooooo glad I found her!

09/21/2019

Personnel is very professional & friendly.

09/19/2019

Dr. Bal's nurse is excellent.

09/19/2019

Dr. Bal is excellent.

09/18/2019

Great

09/18/2019

outstanding! she was very responsive

09/07/2019

Best!!!

09/07/2019

Great!!!

09/07/2019

Best service I've ever had!!!

09/07/2019

Bester Ever!!!

09/07/2019

Best ever!!!

08/16/2019

Dr Bal is awesome. I hit the jackpot when I found her. She is so attentive and caring. I know I am in excellent hands.

08/16/2019

Nicole was fantastic as always. She had to clean one of my ears for to it being blocked. She did a great job. Very gentle.

08/16/2019

Very good habits.

08/16/2019

didn't have to wait.

08/16/2019

very attentive and friendly.

08/16/2019

I would definitely recommend them!

08/15/2019

All employees are exceptionally pleasant.

08/14/2019

The staff was well organized and got me thru the visit. Eileen was fantastic and thorough and handled it very professionally.

08/14/2019

Nicole is very friendly and makes sure you feel relaxed no matter what. Her and Dr Bal compliment each other.

08/14/2019

I felt the front and back did a fantastic job asking the right questions and not being so loud about it.

08/14/2019

If you don't go to this office you are missing out on a wonderful family oriented practice.

08/14/2019

really liked how you make it easy to make appointments without much wait.

08/14/2019

I love Dr. Bal she is fantastic and would recommend her to anyone. She really listens to you, not just sit there on her computer and type away. she interacts with you and ask questions as well. I feel she orders what is necessary and do process of elimination and not to do test just to do test. She is very caring and talks to you not at you.

08/11/2019

always very caring and helpful

08/10/2019

The doctor is very kind.

08/10/2019

They are friendly and courteous.

08/10/2019

There's no problem in registration.

08/10/2019

They must be recommended to other patients.

08/10/2019

She's really concerned with my health problem.

08/10/2019

They are all very good.

08/09/2019

Took time to lusten to my concerns and discuss in depth pro/con and plans of action. She was wonderful

08/09/2019

Professional and friendly

08/07/2019

Loved the wearing of ID, have not always had that experience with other medical personnel

08/07/2019

Dr. Bal takes the time to listen and explain any concerns. She doesn't show any judgement

08/07/2019

Very good encounter with Nicole

08/07/2019

I was very pleased with Dr. Bal

08/07/2019

Very pleased with my first visit

08/07/2019

Dr. Bal is a wonderful provider!

08/07/2019

Everyone from the front desk to the Dr Bal is amazing!

08/03/2019

The staff was very helpful and especially patient with me working with the tablet and processing the copay.

08/03/2019

I have recommended Dr. Bal to several friends

08/03/2019

My wife and I feel so fortunate to have found Dr Bal when we moved here 2 years ago. She remembers little concerns that I have brought up in this time. For example, I complained about tingling and numbness in my shoulders and triceps. On my last visit prior to this one she told me it is coming from the neck and to do whatever my Chiropractor says to do for it. I have and it is much better. She followed up on that on this visit. She has also worked with me to keep my cholesterol and blood pressure down. Great success there with the tryglerides being in the proper range for the first time the last 2 times! I am also working with a urologist to monitor my PSA and reminded me to let her know when she should order blood work for that. I feel as I am being well taken care of by this delightful and caring Doctor.

07/28/2019

really like Dr Bal. she seems to genuinely care for her patient. is always looking for ways to improve my care, keeps very close tabs on my meds. So glad we made the change to Dr Bal.

07/28/2019

Nicole is thorough and very friendly -

07/28/2019

the staff is efficient and fun

07/21/2019

staff and dr are very professional and courteous.

07/20/2019

Nurse Nicole is my favorite. she's always having conversations with my 2 year old and keeps me in the conversation as well

07/20/2019

love love love this office!!!! front seat is amazing our nurse Nicole is always good to my daughter, husband and I!!!! love Dr Bal she listens, let's me ask questions and gives us great medical advice.

07/20/2019

always a a fast process

07/19/2019

Check-in gal was very friendly & helpful w/questions on new patient forms.

07/19/2019

Very friendly staffs

07/18/2019

Good!

07/15/2019

Kind and caring. Made me feel like they cared.

07/15/2019

They all introduced themselves and were caring.

07/15/2019

Everyone was helpful and kind

07/15/2019

Everyone was helpful, patient and kind

07/13/2019

The ladies at the front desk made me feel very comfortable. They are very kind.

07/13/2019

The nurse assistant was awesome! She is very positive and friendly. I was in a good mood when I got there but in even a better mood when I left thanks to her great personality.

07/10/2019

very pleasant experience

07/05/2019

My entire family loves Dr Bal. if it wasn't for her we would not be at that office.

07/05/2019

I will recommend Dr. Bal and her assistant but will let them know that the office staff is not ideal so to be prepared.

07/05/2019

Love Dr Bal's assistant! she is awesome!

07/05/2019

Not only is Dr. Bal and her assistant sensitive to me, they are like that with the entire family. They see one of us and always ask how the others are doing and if we need her/them for anything else. they take care of the family, not individuals. LOVE THEM!

06/30/2019

I feel confident that my needs will be addressed and rectified.

06/30/2019

I totally trust and adore Dr. Bal.

06/27/2019

great experience

06/26/2019

no delays that I am aware of.

06/25/2019

All good.

06/25/2019

I like Dr. Bal.

06/21/2019

I was looking for a health care partner and I found one in Dr. Bal. She was responsive and ready to help.

06/21/2019

Staff was great

06/21/2019

I would and have recommended Dr Bal to friends and family

06/20/2019

Dr. Bal is easy to speak with because she always shows concern and cares for my well being.

06/16/2019

I emailed them if any cancellation and they got me in same day

06/16/2019

already have recommended dr bal

06/16/2019

excellent so glad I found dr bal

06/11/2019

Dr. Bal's assistant is wonderful. Very kind and thoughtful. Her name is Nicole and we are always happy to see her.

06/11/2019

Everyone is cordial and helpful

06/11/2019

Dr. Bal is wonderful. She actually listens to patients. She explains things so that they are understandable. I have recommended her to other people because I think she is exceptional.

06/10/2019

always friendly

06/08/2019

Nicole is amazing. She is extremely kind and personable. She is knowledgeable and always listens to concerns.

06/08/2019

Dr. Bal is the first doctor in a very long time who is willing to take the time to talk to me and my family. We never feel rushed and she offers her insight, provides options, and we feel she truly cares about her patients. I have already recommended her to 2 of my friends. She is an outstanding doctor.

06/08/2019

very friendly and helpful

06/08/2019

she listens and is genuine awesome doctor.

06/07/2019

excellent

06/05/2019

We were very impressed by the staff as well as the service we received. When we met with Dr Bal, we felt very comfortable.

06/05/2019

I was very impressed with Dr Bal, very nice lady. She did give me an impression that she would be willing to listen to me about any concerns I might have in the future. I was highly impressed to see that the doctor was understanding on how I have to pay for services upfront due to my deductible being extremely high.

06/05/2019

NA was very nice

06/05/2019

Very good service

06/04/2019

Dr Bal is the kindest and most professional Doctor I've encounter in my 81 yrs!!

06/04/2019

Nicole is always helpful, friendly and professional.

06/03/2019

First time seeing Dr Bal. Liked her very much and i suggested my daughter go to her too.

06/02/2019

Nicole and Dr. Bal make a very good team. I always feel comfortable with both of them.

06/02/2019

Dr. Bal has a way about her that immediately makes you feel very welcome. Throughout the exam she listens, she makes suggestions on your care, and she always leaves you feeling that you might just be her "only patient"!

06/01/2019

Welcoming and professional staff. Assistant to Dr. Bal (Nicole) was very welcoming, pleasant to deal with and very professional

06/01/2019

Dr. Bal actually spent time with me and answered all of my questions. She listened and provided suggestions and next course of action

06/01/2019

Nicole is very knowledgeable and a pleasure to deal with

05/30/2019

I find Dr Bal to be very knowledgeable, friendly, and through.

05/26/2019

Always a good experience

05/25/2019

That is one of the things I like about this clinic - they always run on time.

05/25/2019

I never wait long at all here.

05/25/2019

everyone was friendly and courteous

05/25/2019

Eileen in registration always greets me by name and both ladies are always helpful and very caring. When I call on the phone it is always a very short wait time and I never feel as though I have inconvenienced anyone.

05/25/2019

Nicole is amazing. She can tell by looking at me whether I am having a bad or good day physically. She will slow down her pace to accommodate me, listens carefully and is very caring.

05/25/2019

Dr. Bal is fantastic! She never rushes through appointments and makes sure all concerns are addressed and understood. She has such a caring demeanor and takes the time to get to know you.

05/25/2019

I am 59 years old and have had many care providers over the years but Dr. Bal is by far the most caring and best provider I have ever had. She listens to my concerns and talks WITH me not AT me like many providers do. On many occasions she has taken extra time (like her personal lunch break) to finish paperwork for work or my disability providers and oversees my total care. I am so happy I found her and I referred my daughter and son-in-law to her as well.

05/23/2019

first appt with the doctor. she really took the time to find out about me. she asked alot of questions and answered all of mine.

05/23/2019

efficient and professional

05/23/2019

efficient process. I did wait for Labcorp for about 15 min.

05/19/2019

Nicole was very friendly, welcoming, and professional. She made up for the poor customer service at the front desk.

05/19/2019

Dr. Bal was fantastic!

05/18/2019

Dr. Bal and the staff are the best! I have never had the attention or service with any doctor in my life, like I've gotten here. So thankful for these people.

05/18/2019

I have recommended Dr. Bal and her staff to two people and they love her too.

05/15/2019

Excellent experience. What's nice is a personal connection with this doctor and staff, that I'm not just a number and rushed in and out. I did not feel that with Dr. Ghattas. And ease of speaking with Dr. Bal. I appreciate her attention to detail.

05/15/2019

very efficiently run office

05/10/2019

very nice staff

05/10/2019

love them all

05/09/2019

Nicole is awesome

05/09/2019

Dr Bal is awesome

05/07/2019

dr bol is a terrific person as well as a dr and her staff is second to none

05/04/2019

Fast

05/04/2019

Everyone was friendly and helpful and knowledgeable.

05/03/2019

I always leave this office feeling better. She listens and discusses everything in a way that puts you at ease.

05/03/2019

always a good experience!

05/03/2019

She is always attentive and kind

05/02/2019

Always tries to make you feel comfortable

05/02/2019

Everyone here is so nice and professional

03/15/2019

I really like *Dr. Bal. She is concerned for my care and is good listener. Her approach is patient oriented.

03/14/2019

My doctor has been nothing short of fantastic!

03/14/2019

I did not wait long, happy with my experience!

03/14/2019

Staff is wonderful and attentive!!!

03/14/2019

Great staff!

03/13/2019

very friendly

03/13/2019

love this practice

03/13/2019

great provider

03/13/2019

Already have recommended to others!

03/13/2019

Heatherann Bal is terrific. I've recommended her to others.

03/11/2019

great placr

03/11/2019

great

03/11/2019

great overall

03/09/2019

I felt very comfortable with her, great bedside manners, and listened to all of my concerns

03/09/2019

Good experience

03/09/2019

good experience

03/09/2019

Nicole's amazing

03/09/2019

great staff and service

03/09/2019

love this Dr she is definitely top notch

03/04/2019

she is one of the best Drs I have ever seen.

03/04/2019

she is very sweet

03/02/2019

excellent staff

02/26/2019

Everyone who works in the office has been so kind and friendly. The staff should be proud of how well everyone is treated when going there. Thank you.

02/26/2019

Nicole is Dr Bal's asst. She is so kind and considerate. Wheeled in wheelchair around office and out to car when appt. was finished. So appreciated the kindness.

02/26/2019

Dr. Bal is wonderful. She is the best dr we have had in a long time, and we do appreciate her listening to our concerns and the manner she has is so cheerful and friendly. She is delightful and takes the pain out of going to see her; unlike the dr we had previously. Thank you for Dr. Bal!

02/25/2019

No problems

02/25/2019

Dr. Bal was very professional, caring and very knowledgeable.

02/25/2019

I could not ask for a better staff.

02/25/2019

The staff and Dr. Bal was awesome.

02/25/2019

There was really no waiting

02/22/2019

Dr. Bal is amazing. She has the best bedside manner of any doctor I've been to and was extremely thorough, kind, and helpful. I was very pleased after my visit with her.

02/22/2019

excellent experience.

02/21/2019

very professional.

02/20/2019

Doctor Bal and staff are always pleasant and listen to my concerns about my health

02/20/2019

Have already recommended two friends to Doctor Bal

02/19/2019

Kind, knowledgeable, thorough, showed concern and understanding, enthusiastic to help

02/19/2019

Very pleasant, friendly, welcoming! The facility was clean, tidy and inviting.

02/19/2019

very pleasant, friendly, welcoming! The facility was clean, tidy and inviting.

02/19/2019

Bubbly, friendly and knowledgeable

02/14/2019

Very friendly greeting and welcome.

02/14/2019

great experience in every way!

02/09/2019

these questions really don't apply to this situation. I can say the nurse was friendly and professional. I felt taken care of.

02/09/2019

Dr Bal was professional, caring, and easy to talk to. She is an asset to your organization.

02/01/2019

Execellant

02/01/2019

recommend Dr. Bal to everyone everyone there is attentive and informative

02/01/2019

I recommend her to everyone who is looking for a great doctor.

02/01/2019

everyone very professional

02/01/2019

great experience will recommend to everyone

02/01/2019

no bad experiences

01/30/2019

she was amazing I never have found a doctor listen to my concerns like her

01/30/2019

everyone was great :) my doctor helped and listened to all my concerns

01/30/2019

have already recommended Dr Bal to 2 other friends

01/29/2019

Staff is professional and friendly. They care about their patients!

01/29/2019

Employees work well together and are courteous to their Patients.

01/29/2019

Nicole is Great - helpful, professional & knowledgable and a good sense of humor!

01/29/2019

everyone Awesome

01/29/2019

Dr Heatheranne Bal is amoung the Best of Doctors I have had in all my 80 yrs!! Caring, thoughtful, listens and then explanes what she plans to do or what I need to do..& has a good sense of humor! I have been Very fortunate to meet her and be able to fit into her schedule.

01/25/2019

dr Bal was is awesome at what she does in ALL the way, even the less desirable appointments were comfortable and thorough. yet I'm sure you guys know that already.

01/25/2019

Love this office, especially compared with Henry Mora, whom I believe has been terminated.

01/25/2019

Most of the time was taken up by me.....it took a while for me to complete all of the paperwork for a first time patient. Once that was turned in I was called within about 5 minutes to be taken into the exam rooms.

01/24/2019

I love the experience every time I come. I feel so comfertable!!!! even when I take my daughter I love Dr. Ball

01/24/2019

everyone at the registration area was extremely nice and knowledgeable

01/24/2019

Nicole was excellent!

01/24/2019

Dr. Bal was very kind yet professional and knowledgeable.

01/23/2019

Dr Bal was professional, friendly and very comfortable to talk with.

01/23/2019

I found the staff extremely courteous and friendly.

01/20/2019

This office is one of the better ones...Friendly staff who give office a comfortable feeling.

01/20/2019

Always good

01/19/2019

Dr. Heatherann Bal made a great first impression! She relates and communicates well, is friendly and personable, competent, smart and efficient!

01/19/2019

Loved being able to complete labs in office!

01/14/2019

Dr Bal was excellent

01/05/2019

Excellent staff ! Felt very comfortable! Love the portal also.

12/30/2018

my doctor and the staff were extremely excellent and they were really helpful...

12/30/2018

my experience at my doctors office and with the staff was mind boggling and satisfying..it felt as if I was Jim Carrey in "the Truman show".. it was just perfect...

12/30/2018

the place was so clean that it looked as if they had just opened the offices that day I was there...

12/30/2018

great service

12/30/2018

I waited patiently for staff to letting me know when my doctor was going to come into the exam room and they explained everything to me and how to take important steps on dealing with my issues...

12/30/2018

my new doctor was wayyyyyyy better than my previous... she actually cares about her patients ..I could tell because she went out of her way to make a pain schedule and times of pain list , how awesome is that..

12/30/2018

very friendly and asked me easy helpful questions..

12/28/2018

Dr. Ball and her assistant were so nice and I am so thankful.

12/28/2018

everyone is so sweet and happy

12/28/2018

I am super happy with everthing

12/28/2018

I love the staff, doctor and this office

12/28/2018

no wait time is amazing

12/21/2018

very pleased with her.

12/21/2018

very friendly

12/19/2018

I am 63 years old and Dr. Bal is the most compassionate doctor I have ever had. We have just moved here from Connecticut and I am extremely satisfied with Dr. Bal

12/19/2018

Great experience!

12/18/2018

good experience

12/12/2018

I felt a connection with Dr. Bal from the moment I saw her picture when I was researching new PCPs; the number of excellent ratings definitely didn't hurt either. It was confirmed when I met with her. She has a very warm and caring demeanor and I was comfortable immediately.

12/12/2018

I was both shocked and impressed at how every single person during my visit made it a point to verbally welcome me to the practice, and every single person made it a point to state they were glad I was there. I have loved one other doctor I have had; but must say, this practice oozes warmth and I really love it!

12/10/2018

everyone friendly and professional

12/10/2018

very little to no wait time

12/10/2018

no problem as annual check up

12/07/2018

have recommended Dr. Bal to several other people. Best doctor I have ever had.

12/07/2018

I love her assistant!!!! especially nice and respectful.

12/07/2018

the staff is always pleasant and helpful

12/02/2018

Nicole is so friendly and personable. I met another nurse who was subbing for Nicole when she was on vacation. She was also very nice.

12/02/2018

We also had to deal with the woman who draws blood for testing. She is also very nice and does a good job.

12/02/2018

Everyone is pleasant and helpful

12/02/2018

Dr. Bal is exceptionally lovely. She is caring and personable. Does not brush you off as unimportant as so many drs. do. We are so glad that we found her. We hope she does not move away or quit working. She is much too young to retire. Finding a dr that cares is so difficult.

11/29/2018

good experience. Dr. Bal took time to make sure all my concerns were addressed.

11/28/2018

service has been great

11/25/2018

It was my first appointment with Dr Bal but I was very impressed with her demeanor and bedside manner. I haven't been established with a primary care doctor for awhile due to feeling like I couldn't find one who cared about me or would involve me in my care treatment. I don't get that feeling from Dr Bal and I'm excited to finally have a doctor who cares!

11/23/2018

The nurse practitioner who helped me was really patient and answered my questions before the doctor came in.

11/23/2018

The staff called me to remind me of my appointment. When I arrived they addressed me by name and explained the payment process and what to expect.

11/23/2018

Dr Bal is great. She was very patient and answered all my questions. She even asked background questions to ensure that I was getting all the medical support and attention needed. Dr Bal was able to request records from other health providers Ive had here in AZ and requested labs to have up to date information on my health. She is an amazing doctor and I feel fortunate to have been referred to her.

11/22/2018

no waiting

11/22/2018

prompt, courteous and ready to help.

11/18/2018

I will miss this office when we leave AZ.

11/10/2018

Everyone we met at the practice was friendly and helpful. It made our visit very pleasant.

11/10/2018

Dr. Bal did a good job of finding out my problems and concerns. I have a subsequent visit scheduled and am sure that I will be as satisfied as this first visit. She seemed concerned about my problems and is willing to help me.

11/09/2018

Doctor and staff are friendly and courteous.

10/31/2018

I came early to fill forms which took time.

10/30/2018

great

10/30/2018

Dr. Bal is the best, she answers all your questions, and before you leave she makes sure you have all the information and the details. she is absolutely the best Family Doctor my husband and I dealt with by far. The staff and the Nurses at the Hapot Valley location are great as well.

10/22/2018

Thank you

10/22/2018

Student doctor, did not exam me, but it is just good practice to wash hands when entering exam room.

10/22/2018

Genuine on her part

10/22/2018

office and related processes run well

10/20/2018

remembers details about me, which is rare, and always makes me feel better about my health than when I came in.

10/20/2018

no wait...

10/20/2018

first time with dr bal. very good experience

10/20/2018

staff is exceptional..never bad experience

10/20/2018

Great at her job, puts me at ease and comfortable

10/19/2018

staff is always very friendly and helpful.

10/19/2018

Dr. Bal is the best

10/17/2018

Staff very friendly & pleasant. acknowledged us promptly. nurse for Dr. Bal was excellent. so happy we chose this medical group.

10/17/2018

Really felt comfortable & at ease with Dr. Bal.

10/17/2018

Great experience, thank you.

10/10/2018

the office time to get in and out is quick. I wouldn't mind waiting on doc bal because she is so attentive. the office is very peaceful and quiet.

10/10/2018

Doc.Bal is excellent. I highly reccomend her. She has excellent knowledge as a doctor but still is compassionate and doesn't rush you out the door.

10/10/2018

the staff is friendly. office is clean and all my needs are met at this facility.

10/10/2018

love the doctor staff and environment. best place and doctor I have found in a while.

10/10/2018

I love dealing with nicole. she is very kind to us patients.

10/10/2018

I am very glad to have found Dr. Bal's office. everyone.is courteous and the doctor is very though. she is always attentive to what I have to say and is detailed in our visit.

10/08/2018

I am really happy I chose this Doctor, she was understanding and prompt to help when I was in distress. I am really glad that I chose this her, she is wonderful.

10/08/2018

She was incredibly kind, I really like her.

10/08/2018

Staff was very kind and helpful.

10/04/2018

was in and out on time and almost no waiting

10/04/2018

was a very good and informative appointment.

10/04/2018

felt very comfortable

10/02/2018

I really loved the Dr, and his office staff, they took good care of me. I will love to keep him as my care taker in future too.

10/02/2018

Sure, pretty SURE

10/02/2018

good

09/28/2018

I have never had a care provider, or team work so efficiently and collectively for me.... I appreciate the team so very much

09/28/2018

Nicole is OUtstanding.....very helpful, knowledgeable, and attentive

09/28/2018

Everyone is so very nice and helpful

09/21/2018

best doctor I've been to,on top of everything ,,staff is great

09/14/2018

very nice

09/14/2018

so far my waiting has been very good.

09/14/2018

Nice and comfortable to talk to them . And the thier smiles.

09/14/2018

we caring and very cautious what they do or say.

09/14/2018

Very professional.

09/12/2018

brayden is very comfortable with Nicole, which says a lot with an autistic teenager. :)

09/12/2018

I have, and will continue to recommend Dr. Bal to friends anf family.

09/12/2018

Dr. Bal is everything you want in a family doctor. I never leave there with concerns, or issues that she didn't explain thoroughly.

09/12/2018

Dr. Bal always gets my children in and out quickly without lacking any of my questions about their health.

09/12/2018

The kids love Nicole!

09/12/2018

The whole staff is awesome!

09/08/2018

I just love Dr Bal! She is very attentive, listens to what you are saying and remembers more than what can just be in her notes. The office staff are also all very nice and easy to work with.

09/06/2018

I enjoyed everyone from the front desk to the doctor. I had such a friendly visit. Everyone was so nice.

09/06/2018

The nurse that was assisting was the best. The day before Dr. Bal and the nurse saw my daughter and already knew that i was going in to be seen for the next day.

09/06/2018

This location was very clean!!!!

08/30/2018

I had a very good experience and would ensure HeatherAnn Bal, DO is my doctor.

08/29/2018

Nicole is excellent at her job and makes me feel very calm and comfortable.

08/29/2018

The front office staff are very professional, friendly, helpful. In a word -- excellent.

08/29/2018

Dr. Bal -- fantastic!

08/26/2018

Dr. Bal was very thorough and gathered a lot of information during my initial visit

08/26/2018

excellent experience.very happy with Dr. Bal's knowledge and professionalism.

08/26/2018

virtually no wait. office was running on time.

08/26/2018

Nicole was very efficient and good at her job

08/15/2018

Everyone is quick to acknowledge a patient. Very friendly and professional.

08/15/2018

I didn't have to wait. They were very puntucal.

08/15/2018

I would recommend this team without a doubt.

08/15/2018

All very personable & great attitudes.

08/15/2018

*Dr. Bal is stupendous!

08/15/2018

She was very friendly but professional. She had to do an ear wash for me and she acted like it was the highlight of her day and not the tedious task that I am sure it really was. Loved her. A+

07/29/2018

thank you

07/29/2018

Assistant pointed out concern for my initial BP reading which resulted in it being retaken by the doctor later with a much better reading.

07/29/2018

All implements used in my care were freshly used from sterile packing and everyone wore gloves when appropriate.

07/29/2018

Very positive experience with Dr. Bal and the Abrazo team. My care felt personalized and very thorough. So much so that I left her and the clinic a five star review on google even before this survey.

07/29/2018

Dr. Bal and her practioner clearly have a relationship of mutual respect and work well as a team. I'm very satisfied with their service and look forward to our continued cooperation in my healthcare regimen in the future.

07/29/2018

A pleasant waiting room and helpful receptionist.

07/11/2018

One of the nicest nurse assistants I've ever dealt with. She was friendly and took time to talk with me.

07/11/2018

All staff were very kind and made me feel comfortable.

07/11/2018

There were no delays. Everything ran according to schedule.

07/11/2018

Dr. Bal really listened to everything I had to say about my health. She addressed all my concerns. She was very personable and easy to talk with. I already recommended her to my best friend.

07/10/2018

I am very excited to finally have found the office I have been looking a long time to find.

07/10/2018

I listed depression as a concern and the front office employee was very compassionate when asking me to fill out additional paperwork.

07/10/2018

I didn't know I was to arrive 30 minutes before my new patient appt so I arrived 20 but the time I waited from finishing my paperwork until I was taken back was very minimal. I schedule my appt through Zocdoc not over the phone.

07/10/2018

I would absolutely recommend Dr. Bal. She went over my options and went into detail regarding my treatment plan. She acknowledged my medication concerns and took time with me to review without making me feel I was taking too much of her time. She was very professional and compassionate with my worries.

07/10/2018

All staff members were very pleasant and efficient.

07/05/2018

Everything was real nice

06/29/2018

Good

06/29/2018

Everyone is friendly and efficient.

06/28/2018

Nicole was amazing!

06/27/2018

went above and beyond my expectations

06/25/2018

it's always a great experience this office does a fantastic job

06/25/2018

she is one of the best family physicians I've ever seen!

06/25/2018

very nice staff.

06/25/2018

Dr. Bal is very personable and easy to talk to. she put things in terms I could understand and asked questions to clarify my concerns. she gave me a easy to follow plan to action and addressed all my needs. she even went above and beyond and addressed additional concerns and gave recommendations for alternative issues

06/22/2018

dr Bal is truly amazing and great at what she does

06/22/2018

dr Bal is very attentive and informative

06/22/2018

everyone is so nice and welcoming

06/19/2018

Your entire staff was "wonderful," "professional" and so helpful. Thank you for asking - My dr. was an "angel" here on earth! (*Dr. Heatherann Bal DO) I'm now getting my problems resolved.

06/17/2018

If someone asks me who to go to for a problem I might recommend my Dr. but usually recommend Urgent Care

06/17/2018

I would like to skip the phone messages with your address, various possible reasons to call and suggestions on alternate calling when I'm calling for my purpose and don't need so many minutes to listen to other ...

06/15/2018

Dr. Bal is very concerned about your issues. Gives you her complete attention.

06/15/2018

It was great

06/15/2018

Fix the phone

06/15/2018

Great to all of you

06/15/2018

Dr. Bal. was great, will keep coming back

06/06/2018

*Dr. Bal is an excellent doctor hands down. She takes her time and shows concern. If I need to get seen ASAP on that some day, the office is willing to make time.

05/29/2018

Really good.

05/17/2018

I especially appreciate Dr. Bal's "partner" approach. I feel like I have valued input into decisions made about my health care.

05/15/2018

nurse was very pleasant

05/10/2018

Having my husband also sign up with Dr Bal as his primary care doctor. This location and Dr. Bal is perfect for us!

04/27/2018

Amazing

04/20/2018

Everyone who assisted me during scheduling and registration were great.

04/20/2018

the nurse was very sweet and kept me informed ever step of the way.

04/20/2018

They were a great team. I would highly recommend this office.

04/20/2018

Excellent facility.

04/20/2018

Dr. Ball was very thorough and knowledgeable.

04/19/2018

*Dr. Bal was very thorough and explained everything to me.

04/19/2018

The nurse was very nice.

04/11/2018

Dr Bal has wonderful bedside manners, true concern on health issues and is willing to listen. Absolutely wonderful Dr!

04/11/2018

very friendly and caring staff.

04/11/2018

quick with everything that needs to be done

04/07/2018

Dr. Bal is one of the best doctors I have had. she took a lot of time with me and did not appear to be rushed in any way. I am very grateful to have found her.

04/07/2018

receptionist was very helpful and pleasant.

04/07/2018

very impressed with this practice and Dr. Bal.

04/07/2018

There were no delays and very little waiting.

04/07/2018

Nicole (?) was very friendly, courteous and caring.

03/25/2018

Dr. Bal is very comforting, explains results and each treatment. I love having her as my physician!!!

03/19/2018

I am very happy with *Dr. Heatherann Bal. She patiently LISTENED to my concerns & explained the course of action. She CAREFULLY EXPLAINED what is best for my health & well being. ALL doctors should be this GOOD & CARING.

03/13/2018

She's a breathe of fresh air.

03/07/2018

very personable and competent

03/07/2018

very pleasant office staff even though busy

03/02/2018

Dr. Bal is knowledgeable, confident yet very easy to talk to. I felt very at ease speaking with her.

02/28/2018

Everyone was very professional and helpful.

02/28/2018

Very professional and detailed examination.

02/28/2018

Professional and well-run practice.

02/28/2018

everyone in the office was very pleasant.I like the fact that neither the nurse or Dr Bal never seemed rushed and took the time to ask questions and listen to what I had to say.

02/22/2018

I found this office and doctor one of the best I have had and I have many health problems and see many doctors. I don't mind waiting a while because the doctor takes the needed time for the patient.

02/19/2018

Dr Bal's assistant Nicole is good. She used to be the receptionist

02/19/2018

Dr Bal is a very good primary care Dr.

02/18/2018

the nurse or assistant that called me back was the friendlyest and seemed most genuine.

02/15/2018

no complaints. Glad you are open on Saturday! Not everyone has a job they can leave for an hour or two during the week. Weekend availability is very important.

02/14/2018

Dr. Bal spent time listening to my concerns and gathering as much information as she could. I did not feel rushed which was a nice change from previous doctors I have had.

02/14/2018

I was very comfortable with Dr. Bal and will not hesitate to recommend her to my family and friends.

02/14/2018

i enjoyed my time with the nurse very much.

02/14/2018

Dr. Bal is a great addition to the office.

02/14/2018

Dr. Bal was very pleasant, caring and efficient.

02/14/2018

already have recommended Dr. Bal to several people.

02/14/2018

Everyone I came in contact with was extremely pleasant.

02/06/2018

Very good.

02/06/2018

Good.

01/25/2018

Dr Ball took time to listen to my concerns, went through information clearly and helped me get referrals for follow up .. very nice and easy to talk to

01/25/2018

very welcoming and helpful

01/22/2018

timing has been good, but even if it weren't I would still be willing to wait for Doctor Bal because her bedside manner is great.

01/22/2018

very good

01/22/2018

it 's very good experience .the staff was really good and i was very happy from Dr.heather Bal she's amazing Dr.

01/22/2018

I love the location. clean, respectful staff. I feel like they care about me.

01/22/2018

I really love my Doctor. she listens is very patient and caring.

01/22/2018

the staff are very helpful

01/22/2018

staff is super respectful

01/22/2018

her medical assistance is very good

01/22/2018

I always try to be 10-15 mins early for my appt.

01/22/2018

every time I come in for an apartment I'm treated with respect and listened to. Doctor Bal is one of the best doctors I have ever seen. she cares about her patients and the staff is very friendly.

01/22/2018

Doctor Bal listens attentively and there are no stupid questions. if you give her any concerns she doesn't over look these and is concerned with truly treating the patient. She spends a good amount of time with you to make you at ease. great Doctor!!!

01/22/2018

very good Experience

01/21/2018

dr bal, was attentive, offered alternatives, made suggestions in a positive, caring manner.

01/18/2018

very good.

01/18/2018

I liked Dr. Bal very much. she was very friendly, pleasant, and professional.

01/18/2018

everyone at the front desk, nurse and dr bal are very professional and polite.

01/18/2018

Dr. Bal is amazing. she is very thorough. answers any questions you have, listens well, and takes time into looking into your medical concerns you think you might have. her staff is also great at providing great customer service and very helpful

01/18/2018

Very easy access. Friendly staff.

01/17/2018

Dr Bal is exceptional in explaining your condition, etc. She is excited about her career as a doctor, and it shows.

01/17/2018

Dr Bal was extremely approachable, friendly, courteous, and knowledgeable. My children responded very well to her.

01/17/2018

again, very friendly and helpful

01/17/2018

Nicole and Brandi are great M.A.'s..

01/17/2018

This office is very friendly and helpful.

01/17/2018

all was good

01/17/2018

everyone was great

01/17/2018

all was great

01/17/2018

she was great

01/17/2018

excellent service

Heatherann Bal, DO

Acerca de Heatherann Bal

Especialidades

Idioma(s)

Hospitales y Afiliaciones

Abrazo Medical Group North Peoria

Dirección

Teléfono

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