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Welcome to the Physician Portal information page. From this page you can log into Physician Portal, access images in PACS, find helpful training documents and learn how to access Physician Portal or PACS from your office or home computer.

Physician Portal Web Page Log-inPhysician Portal Logon Screen

CPOE Providers McKesson Portal Log-inCPOE Providers Log In to McKesson Portal

ICD-10 training is now available for Providers.

Employed Providers, please click here. Affiliate Providers, please click here. Instructions for Affiliate Providers can be found here.

Meaningful Use Provider Alert, please click here.

Please scroll down this Web page to obtain information on using the Physician Portal

Technical requirements for viewing Physician Portal outside the hospital:

1) System requirements for your PC - Click on the links below to view the system requirements and assistance accessing Portal.   

*** Mozilla Firefox, Google Chrome and Safari are not supported for viewing deficiencies or medical records in Portal. Portal is NOT supported on Mac computers or computers using Windows Vista 32 bit or 64 bit. ***

2) A compatible version of Java is required to allow the medical record and deficiency viewers to open and function in Portal.  Although other version may work well, Java 1.6.0_27 is the highest version currently supported by McKesson.  If no Java is installed a pop up message will remind you to install an appropriate version.  The links below may provide a Java that will be compatible with your PC.  Incompatible versions frequently affect the viewers ability to open and printing from the Deficiency and Medical Records tabs of Portal.

3) If additional add-on software is required by McKesson, required files will be offered to download to your PC, such as OCX Utility and the HEO Application Launcher.  Please contact your tech support if you are not an administrator of the PC and have trouble downloading the files.

4) Disable Pop up blockers: In order to view medical records and deficiencies, pop up blockers need to be disabled. Below is a link to walk you through how to disable pop up blockers.

PopUpBlockers (pdf)

- Message of the Day -

Please select the "log-off" button and/or "close the door" icons to exit Portal, Medical Records and, if connecting remotely, the network connectivity tool, Juniper/Secure Application Manager. This improves security and performance of our systems.

For assistance with the Physician Portal:

  • Need help with a password:    602.674.6966 opt. 9
  • Physician Portal Support Line: 602.674.6966
  • If the analyst is not available the call transfers to the Customer Care Center 
  • Abrazo Health Customer Care Center:  602.347.6456
  • Via e-mail: clientservices@hangar9solutions.com ; please include your name, description of issue, and contact information.

Clinical Imaging Team: PACS/CPACS

Unsupported Operating Systems
Windows Vista 32bit or 64 bit
MAC

Unsupported Internet Browsers
Mozilla Firefox
Safari

PACS Help Documents

HRSD  PACS Full Viewer Icon Guide


MiView PACS Light Viewer Help Guide


PACS Install Files

  PACS Light Viewer Install

(used for viewing images in Physician’s Portal)


  PACS Full Viewer Install

(used for Radiologists to open HMI)

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